Email support

[Xplvl9000]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I DO NOT HAVE ACCES TO MY OLD EMAIL. THE ONLY REASON IM ABLE TO ACCESS MY ACCOUNT IS BECAUSE I LINKED MY FACEBOOK TO MY SPOTIFY ACCOUNT. IT IS ASKING TO VERIFY MY EMAIL OR IT WILL KICK ME OFF. SO IM PAYING $15 FOR SHITTY CUSTOMER SERVICE AND A BUNCH OF MUSIC I CAN FIND ON TIDAL OR APPLE MUSIC WHO HAVE ACTUAL PEOPLE THAT WILL CONTACT YOU. PROBLEM IS I HAVE ALL MY MUSIC IN SOOTIFY AND IT WILL BE A PAIN TO FIND IT ALL OVER AGAIN . CAN SOMEBODY HELP .

[AdamDamon]

Hi @Xplvl9000,

Thanks for posting in the Spotify Community!

If you don’t have access to the email address associated with your Spotify account, I would recommend reading the options for the next steps to take in this support article, under “Didn’t work?” -> “I no longer have access to the email address on my account.” There you’ll find a link to contact Customer Support, who can change the email address associated with your Spotify account for you.

I hope this helps, and let me know if you have any other questions.

Have a good day!