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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • milkman2
  • Visitor
  • 267967 Views
  • 522 replies
  • 34 likes
  • Account
    Free
  • 267967 Views
  • 522 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13126 Views
  • 6 replies
  • 11 likes
  • Security
  • 13126 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530630 Views
  • 989 replies
  • 113 likes
  • Account
  • 530630 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128331 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128331 Views
  • 74 replies
  • 12 likes

Spotify login - Error 408

So, I live in Cali, but I'm doing a work project in Jamaica for the next 9-10 month so I'm here tryna login to my Spotify using my facebook and I said your country does not match the one set in your profile and I went to my profile trying to set it t...

  • Newbie
  • So, I live in Cali, but I'm doing a work project in Jamaica for the next 9-10 month so I'm here tryna login to my Spotify using my facebook and I said your country does not match the o...
  • MattSuda
  • Spotify Star
  • 507 Views
  • 2 replies
  • 0 likes
  • 507 Views
  • 2 replies
  • 0 likes

Solved!! Why there is no spotify in georgia ?

can anyone tell me why spotify isnt in my country ???? i want to buy premium and it isnt even allowing me to pay. explain to me somebody why there is no spotify in georgia ?????????????????????

  • Newbie
  • can anyone tell me why spotify isnt in my country ???? i want to buy premium and it isnt even allowing me to pay. explain to me somebody why there is no spotify in georgia ?????????????????????
  • MattSuda
  • Spotify Star
  • 1375 Views
  • 2 replies
  • 0 likes
  • 1375 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why can't my listening activity be seen by my friends even though I have set it correctly

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

D74E6050-8E05-444C-9F0E-CD3B2849F86B.jpeg
  • Newbie
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...
  • Jeremy
  • Spotify Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • Other
  • 353 Views
  • 1 replies
  • 0 likes

Confused Change Country

Hi Guys, I have spotify for almost 6 years I guess. Started back in Holland. 4 years ago I moved to Curacao. ( dutch Carribean ) I had Spotify without any problems. Past month I went back to holland for 3 weeks. Now that I'm back, they signed me out ...

  • Newbie
  • Hi Guys,   I have spotify for almost 6 years I guess. Started back in Holland. 4 years ago I moved to Curacao. ( dutch Carribean ) I had Spotify without any problems. Past month I went back to...
  • MattSuda
  • Spotify Star
  • 391 Views
  • 2 replies
  • 0 likes
  • 391 Views
  • 2 replies
  • 0 likes

Solved!! Policy Change of Spotify Credit card

Hi! I live on a small island called Curacao that is part of The Netherlands. I have a CC from Curacao and i always used it for the premium but now i want to purchase it again and it says its not allowed because its not the same country bla bla bla Pr...

  • Casual Listener
  • Hi!   I live on a small island called Curacao that is part of The Netherlands. I have a CC from Curacao and i always used it for the premium but now i want to purchase it again and it says i...
  • MattSuda
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Spotify in Curaçao

Spotify has not been rolled out in Curaçao yet. Can I still use all Spotify functionalities there? I have a Premium account.

  • Newbie
  • Spotify has not been rolled out in Curaçao yet. Can I still use all Spotify functionalities there? I have a Premium account.
  • MattSuda
  • Spotify Star
  • 2933 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2933 Views
  • 3 replies
  • 0 likes

I can't change the country I am in.

I've been out if my country (Belgium) for more 14 days and I am not able to get connected of Spotify anymore (I am currently living in Burkina Faso more several months). Spotify suggested to change the country (from Belgium to Burkina Faso), but it i...

  • Casual Listener
  • I've been out if my country (Belgium) for more 14 days and I am not able to get connected of Spotify anymore (I am currently living in Burkina Faso more several months).    Spotify sugges...
  • MattSuda
  • Spotify Star
  • 509 Views
  • 3 replies
  • 0 likes
  • 509 Views
  • 3 replies
  • 0 likes

No postal codes here!

Hi! I'm currently studying abroad in Gaborone, Botswana, where they do not use postal codes. I don't know how to let Spotify know that I'm not in America anymore, and that I am, in fact, in Africa. I've tried all of the suggestions, but the lack of p...

  • Newbie
  • Hi! I'm currently studying abroad in Gaborone, Botswana, where they do not use postal codes. I don't know how to let Spotify know that I'm not in America anymore, and that I am, in fact, in Africa. I...
  • MattSuda
  • Spotify Star
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

Superuser Contribution Community login and captcha keep kicking me out

PlanPremiumCountryPolandDeviceWeb Browser (Google Chrome)Operating SystemWindows 10 My Question or IssueWhen I try to write and post messages in the Community forum I keep getting a message to log back in and the "I'm not a robot" captcha expires eve...

  • Roadie
  • Plan Premium Country Poland Device Web Browser (Google Chrome) Operating System Windows 10   My Question or Issue When I try to write and post messages in the Community forum I keep ge...
  • Ivan
  • Spotify Legend
  • 1100 Views
  • 7 replies
  • 0 likes
  • Login
  • 1100 Views
  • 7 replies
  • 0 likes

Travelled from Canada to The Bahamas(will be here a few months)country wont change and it wont work

Yeah, I'll be in The Bahamas for the next 4 months but I cannot get my spotify account to work at all in this country. I signed up in Canada.

  • Newbie
  • Yeah, I'll be in The Bahamas for the next 4 months but I cannot get my spotify account to work at all in this country. I signed up in Canada.
  • MattSuda
  • Spotify Star
  • 957 Views
  • 2 replies
  • 0 likes
  • 957 Views
  • 2 replies
  • 0 likes

Solved!! Add The Bahamas to your countries list

Will Spotify be adding The Bahamas to thier Countries List I live here and I am unable to use my Spotify because my country The Bahamas is not on the Countries list.

  • Newbie
  • Will Spotify be adding The Bahamas to thier Countries List I live here and I am unable to use my Spotify because my country The Bahamas is not on the Countries list.
  • MattSuda
  • Spotify Star
  • 1461 Views
  • 2 replies
  • 3 likes
  • Account
  • 1461 Views
  • 2 replies
  • 3 likes

Solved!! Moving to Armenia w/ billing address in US

I am moving to Armenia for a few years. I know Spotify is not currently available in Armenia, but I will be keeping my permanent billing address in the US. Will I have any problems? I have used it in the past with no issues for shorter trips outside ...

  • Newbie
  • I am moving to Armenia for a few years. I know Spotify is not currently available in Armenia, but I will be keeping my permanent billing address in the US. Will I have any problems? I have used it in...
  • MattSuda
  • Spotify Star
  • 1474 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1474 Views
  • 3 replies
  • 0 likes

Solved!! Location restriction in Armenia?!

Why, why there is no service in Armenia. I`m ready to pay monthly fee to use this service.I dont understant the reason... more over.. I can use many VPN's and anonimizers to chnage my real location as I do it before, but it's really unfair... please ...

  • Casual Listener
  • Why, why there is no service in Armenia.  I`m ready to pay monthly fee to use this service. I dont understant the reason... more over.. I can use many VPN's and anonimizers to chnage my real l...
  • MattSuda
  • Spotify Star
  • 4517 Views
  • 4 replies
  • 9 likes
  • Account
    Premium
    Subscription
  • 4517 Views
  • 4 replies
  • 9 likes

Solved!! Spotify service for the Caribbean?

Dear Sir/Madame, Will Spotify service be extened to regions outside of the current regions being served; specifically the Caribbean region and countires such as Antigua and Barbuda?

  • Newbie
  • Dear Sir/Madame,   Will Spotify service be extened to regions outside of the current regions being served; specifically the Caribbean region and countires such as Antigua and Barbuda? 
  • MattSuda
  • Spotify Star
  • 2659 Views
  • 2 replies
  • 0 likes
  • 2659 Views
  • 2 replies
  • 0 likes

Deleted playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI know if a playlist has been shared with you and then deleted it is still accessible because...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I know ...
  • Billy-J
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! Username Issue, Email Issue.

I am facing issue regarding the USERNAME, last night i delete my account because i couldn't edit my username. i tried to create new account using the same email (Yahoo email) but when enters email then it says this email is already connected to an ac...

  • Newbie
  • I am facing issue regarding the USERNAME, last night i delete my account because i couldn't edit my username. i tried to create new account using the same email (Yahoo email) but when enters email th...
  • AyuTheHuman
  • Composer
  • 658 Views
  • 1 replies
  • 1 likes
  • Account
  • 658 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Possible hack or bug

Hi, A couple days a ago I I started experiencing two random albums that I have never played before started to auto play on all of my devices. These two albums are now in my playlist and I never put them there. Now I’ll go to listen to a song and afte...

  • Newbie
  • Hi,   A couple days a ago I I started experiencing  two random albums that I have never played before started to auto play on all of my devices. These two albums are now in my playlist an...
  • Jeremy
  • Spotify Legend
  • 691 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Subscription
  • 691 Views
  • 3 replies
  • 1 likes

Logging into Spotify in another country

So I'm from the UK and I'm currently in Tanzania - it says that I cannot log into my account as my profile details a different country to the one I am in - When I go to my profile settings to change the country to Tanzania, the only option it gives m...

  • Newbie
  • So I'm from the UK and I'm currently in Tanzania - it says that I cannot log into my account as my profile details a different country to the one I am in - When I go to my profile settings to ch...
  • MattSuda
  • Spotify Star
  • 472 Views
  • 2 replies
  • 0 likes
  • 472 Views
  • 2 replies
  • 0 likes

Solved!! OPEN MESSAGE TO EVERYONE AT SPOTIFY

PLEASE PLEASE PLEASE ENABLE SPOTIFY FOR SRI LANKA. WE DONT HAVE ANY KIND OF MUSIC STREAMING AND IT WOULD BE A DREAM COME TRUE IF YOU GUYS COULD PLEASE ADD IT TO SRI LANKA. MUSIC IS SOMETHING I LISTEN ON A DAILY BASIS DURING MY COMMUTES, AT WORK ETC. ...

  • Newbie
  • PLEASE PLEASE PLEASE ENABLE SPOTIFY FOR SRI LANKA.   WE DONT HAVE ANY KIND OF MUSIC STREAMING AND IT WOULD BE A DREAM COME TRUE IF YOU GUYS COULD PLEASE ADD IT TO SRI LANKA. MUSIC IS SOMETHING...
  • MattSuda
  • Spotify Star
  • 393 Views
  • 2 replies
  • 0 likes
  • Account
  • 393 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not able to select my country of residence

I recently moved to Sri Lanka and I am unable to modify the country in my account. ( I use free Spotify).in fact, there are no country in the list, expect for the one where I was living before (Malta)perhaps you know why I can’t chose any country but...

  • Casual Listener
  •  I recently moved to Sri Lanka and I am unable to modify the country in my account. ( I use  free Spotify). in fact, there are no country in the list, expect for the one where I was living...
  • MattSuda
  • Spotify Star
  • 824 Views
  • 7 replies
  • 0 likes
  • Account
  • 824 Views
  • 7 replies
  • 0 likes