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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84091 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
660241 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
742087 Views
18 replies
29 likes
je ne peux pas changer mon adresse mail du compte Spotify pour mettre une adresse du compte qui a été supprimer. L’adresse mail actuelle sera supprimée par mon opérateur dans quelques jours. Comment faire ?
je ne peux pas changer mon adresse mail du compte Spotify pour mettre une adresse du compte qui a été supprimer. L’adresse mail actuelle sera supprimée par mon opérateur dans quelques jours. ...
Roadie
474 Views
1 replies
0 likes
Hi, so I had my first release on Spotify via the Amuse platform, I had a personal account created previously with my artist's name and email because I didn't know about Spotify for Artists. I requested access and it was given and then I claimed my pr...
Hi, so I had my first release on Spotify via the Amuse platform, I had a personal account created previously with my artist's name and email because I didn't know about Spotify for Artists. I request...
Spotify Star
2525 Views
1 replies
0 likes
FreeRussia iPhone 11, Macbook Air 13 2015 - iOS 13.3.1, macOS 10.14.6 Hello, Spotify. I'm from Russia. I hate a recomended spotify playlist with crappy russian ''artists''. I was trying to change my preferences and list with my favorite artists but p...
Free Russia iPhone 11, Macbook Air 13 2015 - iOS 13.3.1, macOS 10.14.6 Hello, Spotify. I'm from Russia. I hate a recomended spotify playlist with crappy russian ...
Roadie
635 Views
1 replies
1 likes
PlanFree/Premium DevicePlaystation My Question or Issueok so i tried everything i could to log in but didnt work so i went to online found a video where the guy went to link.playststationmusic.com and it show his name for the spotify but when i went ...
Plan Free/Premium Device Playstation My Question or Issue ok so i tried everything i could to log in but didnt work so i went to online found a video where the guy ...
Spotify Star
837 Views
1 replies
0 likes
Plan: Premium PlanCountry: USADevice: iPod touch (6th generation)Operating System: iOS 12.4.3 Currently signed into Spotify with my Facebook account and under Privacy Settings, “Process my Facebook data” is enabled. Spotify is an active app listed on...
Plan: Premium Plan Country: USA Device: iPod touch (6th generation) Operating System: iOS 12.4.3 Currently signed into Spotify with my Facebook account and under Privacy Settings, “Proc...
Spotify Star
312 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Star
450 Views
1 replies
0 likes
PlanPremiumCountryUK My Question or IssueIf I remove Spotify Wrapped 2018 from my account info access will I still be able to see my Spotify 2018 Wrapped playlist?
Plan Premium Country UK My Question or Issue If I remove Spotify Wrapped 2018 from my account info access will I still be able to see my Spotify 2018 Wrapped playlist?
Community Legend
593 Views
1 replies
0 likes
Hi, I registered for a Premium account on August 31, 2020 and received my Google Nest. However, my account states that it is still a "free" account and yet i was charged $9.99 on September 1, 2020. I also did not receive a receipt for my Premium acco...
Hi, I registered for a Premium account on August 31, 2020 and received my Google Nest. However, my account states that it is still a "free" account and yet i was charged $9.99 on September 1...
Spotify Star
401 Views
1 replies
0 likes
Hi I deleted my old gmail account which was linked to my spotify account. I had a playlist with over 1000 songs and I was hoping there might be a chance I could recover the playlist from that account? I have the email address that was attached to the...
Hi I deleted my old gmail account which was linked to my spotify account. I had a playlist with over 1000 songs and I was hoping there might be a chance I could recover the playlist from that account...
Newbie
11062 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueAn app that's disconnected from my account keeps editing my playlists back to self-promotion for the app. I've disconnected it, signed out of all other devices, restarted...
Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue An app that's disconnected from my account keeps editing my playlists back to self-promotion f...
Regular
638 Views
1 replies
1 likes
Hi, i just released a new song and i would like to claim my artist profile. BUT, spotify keep rejecting my claim. I used “Amuse” to release my music and i’ve put my social media profiles there, and twitter is included. Please i really need to claim m...
Hi, i just released a new song and i would like to claim my artist profile. BUT, spotify keep rejecting my claim. I used “Amuse” to release my music and i’ve put my social media profiles there, and t...
Spotify Star
2473 Views
1 replies
1 likes
PlanPremiumCountryCanadaDevice(Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0)Operating System(Mac OS Catilina, Windows 10) My Question or IssueSo, I recently got a new laptop for school and signed into my Spotify account...
Plan Premium Country Canada Device (Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0) Operating System (Mac OS Catilina, Windows 10) My Question or Issue S...
Moderator
1052 Views
1 replies
4 likes
User: Reymon359Plan: Free Country: SpainDevice: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Operating System macOS Catalina My Question or Issue: Music is displaying in a device that is not mine which is called Dormitorio ALE.I contacted supp...
User: Reymon359 Plan: Free Country: Spain Device: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Operating System macOS Catalina My Question or Issue: Music is ...
Casual Listener
829 Views
2 replies
1 likes
Okay, whoa whoa whoa now. I have FOUR strangers on my Premium Family plan. I have no idea how long theyve been on for, I just randomly checked now. I have NEVER used this password with ANY other website, so I am very very curious how you can explain ...
Okay, whoa whoa whoa now. I have FOUR strangers on my Premium Family plan. I have no idea how long theyve been on for, I just randomly checked now. I have NEVER used this password with ANY o...
Spotify Legend
675 Views
3 replies
1 likes
I need to deactivate the premium but i only have the username, i don't remember the password or the email. I don't really know how to do it.
I need to deactivate the premium but i only have the username, i don't remember the password or the email. I don't really know how to do it.
Music Fan
790 Views
2 replies
0 likes
The Issue:Podcasts are not available in the free or premium plans in the middle east, which i understand is difficult with licensing deals, however is honestly absurd given more than 2 years of tickets claiming that Spotify is working on it.This trul...
The Issue: Podcasts are not available in the free or premium plans in the middle east, which i understand is difficult with licensing deals, however is honestly absurd given more than 2 years of...
Moderator
517 Views
1 replies
3 likes
Hi! I have some followers in spotify community but I can't see who they are.All I can see is the number of followers, not the actual names. How can I see who my followers are?
Hi! I have some followers in spotify community but I can't see who they are. All I can see is the number of followers, not the actual names. How can I see who my followers are?
Spotify Star
564 Views
1 replies
0 likes
Hi all, My spotify account was recently hacked, and the hacker used my account to follow an artist and play one of their songs on repeat (I knew this as it was still connected to my discord and displaying what was playing.) I now have access to my ac...
Hi all, My spotify account was recently hacked, and the hacker used my account to follow an artist and play one of their songs on repeat (I knew this as it was still connected to my di...
Spotify Star
2253 Views
1 replies
2 likes
PlanPremiumCountryMexicoDeviceSamsung Note 10+ My Question or Issue Today in the morning everything was fine, but a few minutes ago I realized that I lost more than a hundred songs that I've been saving from three months ago. I can't remember what so...
Plan Premium Country Mexico Device Samsung Note 10+ My Question or Issue Today in the morning everything was fine, but a few minutes ago I realized that I lost ...
Spotify Star
466 Views
1 replies
1 likes
PlanFreeCountryFinlandOperating SystemAndroid My Question or IssueI can't get valid link to login without password to spotify
Plan Free Country Finland Operating System Android My Question or Issue I can't get valid link to login without password to spotify
Moderator
6482 Views
3 replies
1 likes
