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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 395640 Views
  • 941 replies
  • 107 likes
  • Account
  • 395640 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170269 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170269 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98751 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98751 Views
  • 68 replies
  • 10 likes

Superuser Contribution facebook login on Android device stopped working since two days

PlanPremiumCountryGermanyDeviceXiami Mi A2-liteOperating SystemAndroid Oreo My Question or IssueSince Yesterday, login with facebook doesn't work anymore.Usually it auto-connects, now I get the login screen with the option to log in with facebook, bu...

  • Visitor
  • Plan Premium Country Germany Device Xiami Mi A2-lite Operating System Android Oreo   My Question or Issue Since Yesterday, login with facebook doesn't work anymore. Usually it auto-co...
  • Elena
  • Moderator
  • 324 Views
  • 1 replies
  • 0 likes
  • Login
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add desktop "Appears On" Album List to Mobile

I notice that on the desktop version of an artist's profile, there's a feature that lets you view every album that that artist is featured in, the "Appears On" section. On mobile, this section is just a link to an artist radio. It would be much prefe...

  • Casual Listener
  • I notice that on the desktop version of an artist's profile, there's a feature that lets you view every album that that artist is featured in, the "Appears On" section. On mobile, this section is jus...
  • Fandomocity
  • Casual Listener
  • 422 Views
  • 2 replies
  • 0 likes
  • Mobile
  • 422 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why is my account being logged in elsewhere?

Three times today, while sleeping, I received email notifications on new sign ins for my account from Italy and the US. This is the second time where something like this has happened. Songs are added and removed, music has also been played on its own...

  • Casual Listener
  • Three times today, while sleeping, I received email notifications on new sign ins for my account from Italy and the US. This is the second time where something like this has happened. Songs are added...
  • Shonuf023
  • Gig Goer
  • 10744 Views
  • 7 replies
  • 1 likes
  • Account
    Login
    Premium
  • 10744 Views
  • 7 replies
  • 1 likes

Someone hacked my account and Spotify doesn't care. Any way to contact support?

Someone made a Spotify account using my email, and made some fake made-up username. I asked them to figure out how that happened via direct contact, and this is the email reply I got: We have some quick options we think can help you:Try searching our...

  • Newbie
  • Someone made a Spotify account using my email, and made some fake made-up username. I asked them to figure out how that happened via direct contact, and this is the email reply I got:   We hav...
  • Shonuf023
  • Gig Goer
  • 850 Views
  • 2 replies
  • 0 likes
  • Desktop
    Other
  • 850 Views
  • 2 replies
  • 0 likes

Account hackers

My Spotify Account is constantly hacked into remotely from a computer to my phones IP address. Every playlist is being manipulated lyrics are changed, songs that have special personal sentimental memories are changed. Even the Opera Madam Buttterfly ...

  • Visitor
  • My Spotify Account is constantly hacked into remotely from a computer to my phones IP address. Every playlist is being manipulated lyrics are changed, songs that have special personal sentimental mem...
  • Shonuf023
  • Gig Goer
  • 638 Views
  • 2 replies
  • 0 likes
  • 638 Views
  • 2 replies
  • 0 likes

I can’t change my account’s Profile Picture from the app.

I can’t change my profile picture and I don’t know what to do. I have tried doing it again and again, but it still says this message. Can anyone help me?

  • Visitor
  • I can’t change my profile picture and I don’t know what to do. I have tried doing it again and again, but it still says this message. Can anyone help me?
  • 317 Views
  • 0 replies
  • 0 likes
  • Account
  • 317 Views
  • 0 replies
  • 0 likes

Spotify not safe, full of bots

This is the second time a bot created a Spotify account using one of my email addresses. The first time, it was an account in Spanish. The second time, in Turkish. Looks like they are doing that from Holland. I just closed the second account, so I wo...

  • Casual Listener
  • This is the second time a bot created a Spotify account using one of my email addresses. The first time, it was an account in Spanish. The second time, in Turkish. Looks like they are doing that from...
  • OneByBoo
  • Roadie
  • 1278 Views
  • 3 replies
  • 0 likes
  • Security
  • 1278 Views
  • 3 replies
  • 0 likes

Follower count bug

PlanPremiumCountryTurkeyDeviceIPhone Xs and Macbook (2016)Operating SystemIOSMy Question or IssueMy follower count has a bug. It says on my profile that I have 23 followers but when I count my followers I can see that I have more. I tried logging in ...

  • Music Fan
  • Plan Premium Country Turkey Device IPhone Xs and Macbook (2016) Operating System IOS My Question or Issue My follower count has a bug. It says on my profile that I have 23 followers but when...
  • OneByBoo
  • Roadie
  • 1319 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1319 Views
  • 3 replies
  • 0 likes

Spotify for Artists Wrong Info

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 4Operating SystemAndroid 10 I've been using Spotify for Artists for a while now. However, when I contacted my distributor to change my artist name, they did, but it doesn't seem that the metadata is c...

  • Visitor
  • Plan Premium Country United States Device Google Pixel 4 Operating System Android 10   I've been using Spotify for Artists for a while now. However, when I contacted my distributor to c...
  • OneByBoo
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 320 Views
  • 1 replies
  • 0 likes

Changing country email address error

PlanFreeCountryIsraelDeviceHP laptop, Huawei P10Operating SystemWindows 10, Android My Question or IssueWhen I flew to the US in January, I changed my country to US and had premium for a month free. I am back in Israel and am trying to change my coun...

  • Regular
  • Plan Free Country Israel Device HP laptop, Huawei P10 Operating System Windows 10, Android   My Question or Issue When I flew to the US in January, I changed my country to US and had p...
  • OneByBoo
  • Roadie
  • 669 Views
  • 10 replies
  • 0 likes
  • Account
    Free
  • 669 Views
  • 10 replies
  • 0 likes

Duo Premium

My informations: Plan: PremiumCountry: Account created in France, now I'm leaving in Luxembourg. Device: iPhone 6 and Macbook Pro late 2016Operating System: iOS 10 My Question or Issue Dear community, I have subscribed to Premium Duo a few days ago. ...

  • Casual Listener
  • My informations:   Plan: Premium Country: Account created in France, now I'm leaving in Luxembourg.   Device: iPhone 6 and Macbook Pro late 2016 Operating System: iOS 1...
  • OneByBoo
  • Roadie
  • 687 Views
  • 5 replies
  • 0 likes
  • Account
  • 687 Views
  • 5 replies
  • 0 likes

Superuser Contribution premium family

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI guess I have double subscription. One is premium and the other is premium family. So, it se...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I guess...
  • Elena
  • Moderator
  • 975 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 975 Views
  • 3 replies
  • 0 likes

Superuser Contribution first month free

Yesterday I subscribed to Spotify Family, from which I received a message saying that the first month would be free and only on the 9th of June they would charge me the money, which is my surprise today when you look at my account, I was removed toda...

  • Visitor
  • Yesterday I subscribed to Spotify Family, from which I received a message saying that the first month would be free and only on the 9th of June they would charge me the money, which is my surprise to...
  • Ivan
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution "New login to Spotify" email every time i open the app

Plan PremiumCountry USDevice Samsung, Android My Question or IssueEvery time I open the app, I get an email warning me of a "new login." This is the only device I ever use for Spotify. When I click on "Review" to see which devices/apps are connected,...

  • Visitor
  • Plan Premium Country  US Device Samsung, Android   My Question or Issue Every time I open the app, I get an email warning me of a "new login." This is the only device I ...
  • Elena
  • Moderator
  • 652 Views
  • 1 replies
  • 0 likes
  • Login
  • 652 Views
  • 1 replies
  • 0 likes

Solved!! change device, how with spotify premium?

HImy daughter has changed device, how can i let her use her account in my family spotify premium again? I don't think she needs the password, is it right?thank you for your helpalberto

  • Casual Listener
  • HI my daughter has changed device, how can i let her use her account in my family spotify premium again? I don't think she needs the password, is it right? thank you for your help alberto  
  • Maxim
  • Spotify Star
  • 824 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 824 Views
  • 1 replies
  • 0 likes

Solved!! No Premium Family Plan in Israel

I'm not sure what motivates a company to exclude certain users from enjoying certain premium services, but I assure you we will NOT purchase three separate accounts for our entire family, however we would be very much willing to for a family plan. If...

  • Regular
  • I'm not sure what motivates a company to exclude certain users from enjoying certain premium services, but I assure you we will NOT purchase three separate accounts for our entire family, however we ...
  • RogerO
  • Casual Listener
  • 2190 Views
  • 9 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 2190 Views
  • 9 replies
  • 1 likes

Superuser Contribution Issue opening account

PlanFree/PremiumCountryATDevice(Samsung S20)Operating System(Android) My Question or IssueWhen I want to register an account for email address *snip* it tells me at the last step of registration that the email is already assigned to an account and th...

  • Newbie
  •   Plan Free/Premium Country AT Device (Samsung S20) Operating System (Android)   My Question or Issue When I want to register an account for email address *snip* it tells me at t...
  • Ivan
  • Spotify Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
  • 435 Views
  • 1 replies
  • 0 likes

Solved!! Changing my display name after deactivating Facebook

How do I change my display name after I deactivated my Facebook and disconnected it from Spotify? I have recently deactivated my Facebook account, and then through my browser, disconnected my Facebook from my Spotify account and set up an actual emai...

  • Casual Listener
  • How do I change my display name after I deactivated my Facebook and disconnected it from Spotify? I have recently deactivated my Facebook account, and then through my browser, disconnected my Fa...
  • OneByBoo
  • Roadie
  • 1560 Views
  • 3 replies
  • 0 likes
  • Account
  • 1560 Views
  • 3 replies
  • 0 likes

[iOS][Playlists] Private Session Affecting Daily Mixes

I listen to spotify all the time, especially when I'm studying where I listen to lo-fi beats or classical music. I ALWAYS put my spotify onto private session before I listen to thess playlists, but somehow they are still influencing my discover weekl...

  • Visitor
  • I listen to spotify all the time, especially when I'm studying where I listen to lo-fi beats or classical music. I ALWAYS put my spotify onto private session before I listen to thess playlists, but s...
  • s2v_-4ybvqil
  • Newbie
  • 2150 Views
  • 2 replies
  • 1 likes
  • iOS
    Playlists
  • 2150 Views
  • 2 replies
  • 1 likes

I forgot my spotify account and the subscription is in "Premium" the charge is still going on.

My Question or Issue I forgot my spotify account and the subscription is in still "Premium" the charge is still going on in my card. What can I do about it? Please help me.

  • Casual Listener
  • My Question or Issue   I forgot my spotify account and the subscription is in still "Premium" the charge is still going on in my card. What can I do about it? Please help me.
  • Billy-J
  • Spotify Star
  • 602 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 602 Views
  • 3 replies
  • 0 likes