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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3093 Views
  • 0 replies
  • 8 likes
  • Security
  • 3093 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456409 Views
  • 973 replies
  • 110 likes
  • Account
  • 456409 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202353 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202353 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110605 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110605 Views
  • 72 replies
  • 12 likes

Premium student account

Hello so I’ve been using Spotify premium for some time and then all of a sudden my account got logged out for some reason and I couldn’t log back in even though I know my email and password were correct since I have both of them saved and written dow...

  • Visitor
  • Hello so I’ve been using Spotify premium for some time and then all of a sudden my account got logged out for some reason and I couldn’t log back in even though I know my email and password were corr...
  • Maxim
  • Spotify Star
  • 565 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 565 Views
  • 1 replies
  • 0 likes

Song was added to another artist with the same name

Hello. Sorry, I do not know much English. My song was added to another artist with the same name. I'm a new artist on Spotify. URL https://open.spotify.com/album/1VGZH1JUXEETFrbzwU8XZmCan you help me?

  • Visitor
  • Hello. Sorry, I do not know much English. My song was added to another artist with the same name. I'm a new artist on Spotify. URL https://open.spotify.com/album/1VGZH1JUXEETFrbzwU8XZm Can...
  • Billy-J
  • Spotify Star
  • 521 Views
  • 1 replies
  • 0 likes
  • Account
  • 521 Views
  • 1 replies
  • 0 likes

"Agree" checkbox doesn't work

Can't get access on Spotify for Artists.It's all ok from Distrokid, ok account verify,role,email, but "terms and condition" checkbox doesn't work and i can't submit. I read several times terms and privacy stuff, tried with Firefox, Edge, Chrome, mobi...

  • Visitor
  • Can't get access on Spotify for Artists. It's all ok from Distrokid, ok account verify,role,email, but "terms and condition" checkbox doesn't work and i can't submit. I read several times terms and ...
  • TrevorZaple
  • Visitor
  • 701 Views
  • 2 replies
  • 3 likes
  • Account
  • 701 Views
  • 2 replies
  • 3 likes

[Your Library] The email linked with my spotify got deleted by my school. Now I cannot log on.

The email linked with my spotify got deleted by my school. Now I cannot log on. Is there any way I can retrieve my music please please help. How do I change the email address without logging in because Spotify won't let me do so. Or can someone from ...

  • Visitor
  • The email linked with my spotify got deleted by my school. Now I cannot log on. Is there any way I can retrieve my music please please help. How do I change the email address without logging in becau...
  • Ximzend
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • Your Library
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connected to an unknown device

Hi, a few days ago my Spotify account began connecting to someone else's phone. For about 20 minutes we were essentially in a tug of war over the account. Now I have about 30 new songs added to my collection. Problem though is that the phone it conne...

  • Newbie
  • Hi, a few days ago my Spotify account began connecting to someone else's phone. For about 20 minutes we were essentially in a tug of war over the account. Now I have about 30 new songs added to my co...
  • Ver
  • Spotify Legend
  • 533 Views
  • 3 replies
  • 0 likes
  • 533 Views
  • 3 replies
  • 0 likes

Superuser Contribution Kredi Kartımdan Habersiz Para Çektiler!!

Spotifyden 3 ayı 1tlden premium aldım süresi bitti ve haberim olmadan üyeliğimi devam ettirmek için kredi kartımdan haberim olmadan 11.08 2016 tarihinde 14.99tl çekmișler.Paramı geri istiyorum!!!!!!

  • Newbie
  • Spotifyden 3 ayı 1tlden premium aldım süresi bitti ve haberim olmadan üyeliğimi devam ettirmek için kredi kartımdan haberim olmadan 11.08 2016 tarihinde 14.99tl çekmișler.Paramı geri istiyorum!!!!!!
  • Ver
  • Spotify Legend
  • 1881 Views
  • 3 replies
  • 0 likes
  • Other
  • 1881 Views
  • 3 replies
  • 0 likes

Superuser Contribution My account made with facebook is deleted

PlanFreeCountryUSDeviceAll of my devices(Windows PC, Galaxy Note 10+, Ipad Pro 12.9 3rd)Operating SystemiOS 13, Android 10, Windows 10 My Question or IssueI made a spotify account with my facebook account(username : 31ilu5m5muunoxnmrrgo5w5etcty).Then...

  • Visitor
  • Plan Free Country US Device All of my devices(Windows PC, Galaxy Note 10+, Ipad Pro 12.9 3rd) Operating System iOS 13, Android 10, Windows 10   My Question or Issue I made a spotify ac...
  • Elena
  • Moderator
  • 916 Views
  • 3 replies
  • 1 likes
  • 916 Views
  • 3 replies
  • 1 likes

Will my friend be notified when I use their premium account?

I have Apple Music and my friend shares their account with me only because I prefer the suggestions on spotify a lot more. I normally don't play songs within the app I usually just switch over to apple music and play it there (don't want to mess up t...

  • Visitor
  • I have Apple Music and my friend shares their account with me only because I prefer the suggestions on spotify a lot more. I normally don't play songs within the app I usually just switch over to app...
  • OneByBoo
  • Roadie
  • 2458 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 2458 Views
  • 1 replies
  • 0 likes

Can't login after canceling premium

PlanFree/premiumCountryFrom the Netherlands to South AfricaDeviceEverythingOperating SystemWindows 10 My Question or IssueSo I monthly paid premium for someone who lives in South Africa.I canceled the subscribtion, and now we both cannot log back int...

  • Visitor
  • Plan Free/premium Country From the Netherlands to South Africa Device Everything Operating System Windows 10   My Question or Issue So I monthly paid premium for someone who lives in S...
  • Maxim
  • Spotify Star
  • 1179 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 1179 Views
  • 1 replies
  • 0 likes

Account hacked and primary email changed

Plan Family Country Austria Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Account got hacked and the primary email address was changed fron [snip - Moderato...

  • Visitor
  • Plan Family Country Austria Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My...
  • Maxim
  • Spotify Star
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
  • 447 Views
  • 1 replies
  • 0 likes

Solved!! I sent a question through the Spotify Contact Us page, is this all?

Country: CanadaSo I sent in a question that was very far from any normal question spotify customer support will receive as it was more of a request than solving an issue. Immediately I received an email (look at file attachment) that told me Hello,We...

  • Visitor
  • Country: Canada So I sent in a question that was very far from any normal question spotify customer support will receive as it was more of a request than solving an issue. Immediately I received an ...
  • Billy-J
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • Other
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution I keep gettin the "New login to Spotify" emails

I keep gettin the "New login to Spotify" emails like 2-3 times everyday. I have changed my password and i have signed out everywhere and reviewed which applications have access to my account. How do I stop people from loggin in to my account?

  • Newbie
  • I keep gettin the "New login to Spotify" emails like 2-3 times everyday. I have changed my password and i have signed out everywhere and reviewed which applications have access to my account. How do ...
  • Ivan
  • Spotify Legend
  • 510 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 510 Views
  • 2 replies
  • 0 likes

Superuser Contribution My song list on other artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehelp me i don't have artist page but i have song in Spotify and my distributir is indiefy my ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue help me...
  • Ivan
  • Spotify Legend
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

Playlists have been deleted

Hi,This has happened on 2 computers so far. Spotify kept loggin me in and out, then i finally presssed "i am new to spofity" then it stopped logging me out.... BUT it erased all my playlists. Can someone help or explain how to get them back? There se...

  • Visitor
  • Hi, This has happened on 2 computers so far. Spotify kept loggin me in and out, then i finally presssed "i am new to spofity" then it stopped logging me out.... BUT it erased all my playlists. &nbs...
  • GOODISEVIL49
  • Casual Listener
  • 1608 Views
  • 4 replies
  • 0 likes
  • 1608 Views
  • 4 replies
  • 0 likes

Solved!! how do I return to the account condition on a specific date?

I added (to my "favorite track", not a playlist) today, by mistake, a large number of tracks in a row (1.5 K) through the site's side service, and now I want to delete them all and go back to how it was before.who can I contact from spotify support?t...

  • Casual Listener
  • I added (to my "favorite track", not a playlist) today, by mistake, a large number of tracks in a row (1.5 K) through the site's side service, and now I want to delete them all and go back to how it ...
  • Billy-J
  • Spotify Star
  • 717 Views
  • 5 replies
  • 0 likes
  • Account
  • 717 Views
  • 5 replies
  • 0 likes

Unable to view my profile on my mobile Spotify app

PlanFreeCountrySingaporeDeviceSamsung Note 9Operating SystemAndroid My Question or IssueWhen I enter the app on my mobile, I am unable to view it. It will have a mini pop-up window of "Something went wrong. Have another go? Try Again". I have reinsta...

  • Visitor
  • Plan Free Country Singapore Device Samsung Note 9 Operating System Android   My Question or Issue When I enter the app on my mobile, I am unable to view it. It will have a mini pop-up ...
  • Luan
  • Spotify Star
  • 1079 Views
  • 9 replies
  • 0 likes
  • Account
    Free
  • 1079 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution What happened to the Swedish "Your Daily Commute" playlist?

I have been using this Spotify provided list in the car for some time now but it disappeared on Tuesday this week. I can't find it when searching and it also disappeared from my recently played list. Is this a glitch or was it removed intentionally?

  • Casual Listener
  • I have been using this Spotify provided list in the car for some time now but it disappeared on Tuesday this week. I can't find it when searching and it also disappeared from my recently played list....
  • Elena
  • Moderator
  • 2381 Views
  • 7 replies
  • 6 likes
  • 2381 Views
  • 7 replies
  • 6 likes

Superuser Contribution Username is password

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or Issue I've just signed up and my username is showing as my password. This really is not ideal as I use the same password for other things. Tried changing my username, no luck. ...

  • Visitor
  • Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue  I've just signed up and my username is showing as my password. This really is not ideal a...
  • Alex
  • Spotify Legend
  • 1398 Views
  • 8 replies
  • 0 likes
  • Account
  • 1398 Views
  • 8 replies
  • 0 likes

Really Strange issue- logging in

Hi all, Really strange issue has suddenly started.I have Spotify Premium and all was working well,Last week it logged me out of my phone and despite it being the right password it would not let me log in, reset the password and then it worked on my p...

  • Casual Listener
  • Hi all,   Really strange issue has suddenly started. I have Spotify Premium and all was working well, Last week it logged me out of my phone and despite it being the right password it would ...
  • Billy-J
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 392 Views
  • 1 replies
  • 0 likes

I cannot cancel my premium yesterday, and today my account is paid. Can i be refunded?

I cannot cancel my premium yesterday, the system likes be lagged, and today my account is paid althoud i tried to cancel. Can i be refunded?

  • Newbie
  • I cannot cancel my premium yesterday, the system likes be lagged, and today my account is paid althoud i tried to cancel. Can i be refunded?
  • Billy-J
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Premium
  • 278 Views
  • 1 replies
  • 0 likes