Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryFranceDeviceHonorOperating SystemAndroid My Question or IssueI did update my app but I do not have this Library changes (https://androidcommunity.com/spotify-premium-brings-music-and-podcasts-together-in-new-library-20190613/) - is ...
PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS (most recent)My Question or Issue - - Account Lost, Terrible Customer Service.Hello. A few days ago my Premium account of 4+ years, under the account name "jochfeld" had kicked me off of the serv...
I started my spotify premium account in Canada and used my Canadian credit card as payment. I've recently moved to the UK and now my Canadian card isn't being accepted. If I use Canada as my location it doesn't accept the postal code (my Canadian ban...
Premium plan, no access, no idea what the password is, and cannot reset my own information because I am locked out of my old email accounts. cancel my free account and give me access to my premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSomeone use my credit card to pay he s spotify account. How i remove my card from he s accoun...
PlanFree/PremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I’m on my account someone else logs onto it and changes the music and has added...
PlanPremiumCountryIrelandDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there my account has been hacked numerous times now, I’ve changed passwords, changed from family to duo and also looked at offline d...
PlanPremiumCountrySwedenDeviceSamsung Galaxy, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueHiI noticed the other day that some weird turkish music had been played on my account. I don't listen to Turkish music! So I did the right th...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay so I had to change my payment method and ever since I havnt been able to use Hulu and wh...
Had the error code 3 issue when logging in with username (out of the blue recently, had previously always worked fine). Now that I log in with my email address to fix that issue, I seem to have lost all playlists. Recover playlist feature tells me I ...
I've just signed up for a new spotify account and subscribe to premium using the promotion (0.99 for 3 months then 4.99/month for student rate) however after i paid for it using paypal, I tried to log in to the new account but it said my username/pas...
Queria entrar a mi cuenta y me salia que la contraseña o usuario no eran validos... voy a darle para restaurar mi contraseña y dice que no estaba registrado ninguna cuenta con mi correo, voy buscando en la bandeja de entrada y veo que alguein ha camb...
Een tijdje terug heb ik alle gegevens ingestuurd die nodig zijn om spotify voor studenten te krijgen, maar ik heb deze gegevens perongelijk ingevult, terwijl ik ingelogd stond op het account van een vriendin. Die rond die zelfde tijd de student versi...
I signed up for Spotify Premium a little over a week ago, and I have to say that I am pretty disappointed. Part of the reason I signed up for the service was for the generated playlists to my own music taste. I have not gotten a daily mix of any kind...
PlanPremiumCountry My Question or Issue Hi, i would like change my country, i cancelled my subscription, but i'm not able to delete my credit card information, it's even necessary to wait to the subscription ends? i would like change it now, but on t...
Plan Premium Country USA Device MacBook Pro 2019, and iPhoneX Operating System iOS 10 My Question or Issue Last week, I was logged out of my Premium account on both my laptop and my iPhone app with no explanation (I made another account in order to p...
PlanPremiumCountry DeviceAndroit and LinuxOperating System My Question or Issue Hi, My Discover Weekly is riddled with Finnish music that does not fit my taste well. Is there something wrong with the algorithm? Searching for "Finnish" turns up severa...
PlanPremiumCountryUnited StatesDeviceiPhone 7My Question or IssueRecently I have been locked out of my account. Upon entering my username and password I received a notice say incorrect password email combination. So, I went to file for a password rec...
PlanPremium for FamilyCountryAUDeviceiPhone Xs My Question or IssueHey there, so apparently on my mobile I was logged into an account that got binded to the family plan that I'm in, however for some reason it had a number/ letter username ( which bec...
I am in need of checking the address of my account. I am in the process of moving and hurridly signed up for a family plan only to now not remember which address I would have used. Thank you,