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Why has my display name changed?

Solved!

Why has my display name changed?

Plan

Premium

Country

Australia

Device

PC

Operating System

Windows 7

 

My Question or Issue

Up until now my display name has been my name, but today it has changed to my username; a series of letters and numbers.

I have checked https://support.spotify.com/us/article/change-my-username/ which says the username can't change, okay, but there is no option to change my display name under edit profile as this suggests.

I had recently linked my facebook but it had been as normal until now, I checked support articles such as https://community.spotify.com/t5/Spotify-Answers/My-username-has-turned-in-to-a-number-What-do-I-do/... I didn't sign up with facebook and I havn't changed anything, still the settings appear to be as normal. I can still see the friend activity if that helps.

I notice in my receipt for premium the username is the series of letters and numbers but it had always displayed as my name up until now, both with and without facebook linked.

My profile picture is also not showing.

Any ideas?

Thanks, John.

spotify display name.jpg
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Accepted Solutions
Marked as solution

I logged out and back in but that didn't help.

Now I logged out and back in again, again and it fixed it.

No idea what the problem was but it's resolved now.

View solution in original post

1 Reply
Marked as solution

I logged out and back in but that didn't help.

Now I logged out and back in again, again and it fixed it.

No idea what the problem was but it's resolved now.

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