Help me please !

My artist profile seem to not be working properly, ive noticed for a couple weeks now when i type in my artist profile, AJayTheGreat , on Spotify, it pops up but no songs are able to play , i wondered if it was just because i was trying to listen fro...

• AJayTheGreat
• Visitor
• My artist profile seem to not be working properly, ive noticed for a couple weeks now when i type in my artist profile, AJayTheGreat , on Spotify, it pops up but no songs are able to play , i wondere...
• 2020-12-14 3:59:18 AM
• 2020-12-14 11:17:52 PM
• Billy-J
• Spotify Star
• 440 Views
• 1 replies
• 0 likes

Hacked?? Random likes, playlists and friends on my account and music randomly pausing.

I recently set up a family Spotify account - all the users have different logins and there are no shared playlists. I login through Facebook. There are a few things that have been going wrong recently and I wondered if I have been hacked. Random song...

• akountourides
• Visitor
• I recently set up a family Spotify account - all the users have different logins and there are no shared playlists.   I login through Facebook.    There are a few things that have ...
• 2020-12-14 12:18:11 PM
• 2020-12-14 10:19:52 PM
• Billy-J
• Spotify Star
• 1416 Views
• 1 replies
• 0 likes
• Account
  Login
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  Security

Superuser Contribution Cannot log in

So I got locked out of my premium account over a month ago, and I didn’t change any of my login info but it keeps telling me it’s incorrect whenever I try to log in. I tried to go through Facebook, but it gave me a whole new free account and my old a...

• user-removed
• Visitor
• So I got locked out of my premium account over a month ago, and I didn’t change any of my login info but it keeps telling me it’s incorrect whenever I try to log in. I tried to go through Facebook, b...
• 2018-03-16 4:04:05 AM
• 2020-12-14 7:57:54 PM
• CarlosE
• Moderator
• 1017 Views
• 5 replies
• 0 likes
• Login

Superuser Contribution No gift card after completing survey

PlanFreeCountryUKDevicePC, iPod TouchOperating SystemiOS 10, Windows 10 Question or Issue Early in November I received an invitation to listen to a playlist and then complete a survey, one week after which I would supposedly be sent a gift card. It's...

• Richard999
• Regular
•   Plan Free Country UK Device PC, iPod Touch Operating System iOS 10, Windows 10  Question or Issue   Early in November I received an invitation to listen to a playlist and ...
• 2020-11-18 5:26:56 PM
• 2020-12-14 4:35:22 PM
• Abdullah1231
• Regular
• 3091 Views
• 21 replies
• 0 likes
• Free

Someone is using my spotify account and has changed my plan without consent.

Hi, long time Spotify premium user and never had any issues like this before. However, I have recently noticed that my Spotify account is being used via some undisclosed web player (chrome) and I find myself regularly wrestling for control of my acco...

• nayrey
• Casual Listener
• Hi, long time Spotify premium user and never had any issues like this before.   However, I have recently noticed that my Spotify account is being used via some undisclosed web player (chrome) ...
• 2020-12-12 1:13:53 PM
• 2020-12-13 11:26:24 PM
• Billy-J
• Spotify Star
• 739 Views
• 1 replies
• 0 likes

Can i use this cover artwork for my next release?

• janxyc
• Casual Listener
• 2020-12-10 2:28:21 PM
• 2020-12-13 10:12:43 PM
• janxyc
• Casual Listener
• 477 Views
• 3 replies
• 0 likes

Superuser Contribution Premium not working

PlanFree/PremiumCountry Device(iPhone Xr)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey, so i activated my 3 month trial premium, but it doesn't work. Ads always pop up, and can't skip more than 6 times. When i go to ...

• Pečons
• Casual Listener
• Plan Free/Premium Country   Device (iPhone Xr) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, so i activated my 3 month trial premium, b...
• 2020-12-11 10:17:47 AM
• 2020-12-13 12:00:08 PM
• Jeremy
• Spotify Legend
• 1207 Views
• 7 replies
• 0 likes
• Account
  Free
  Premium

Superuser Contribution My account was deleted (sort of)

my account: wiktorbunny, was transferred onto an account with an unintellegable name i told them to keep the old one as it is but the removed EVERYTHING off there and onto the other this was my favorite account im very upset please helpPlanFreeCountr...

• wiktorbunny
• Newbie
• my account: wiktorbunny, was transferred onto an account with an unintellegable name i told them to keep the old one as it is but the removed EVERYTHING off there and onto the other this was my favor...
• 2020-12-10 10:36:48 PM
• 2020-12-13 11:15:35 AM
• Alex
• Spotify Legend
• 461 Views
• 2 replies
• 0 likes
• Account

Is there a way to individually revoke access to a device?

PlanPremiumCountryUSAMy Question or IssueI recently got a new phone and tablet and would like to revoke access to them. However, I don't want to revoke access to all devices if not needed. Any help would be appreciated.

• dinojc
• Newbie
• Plan Premium Country USA My Question or Issue I recently got a new phone and tablet and would like to revoke access to them. However, I don't want to revoke access to all devices if not needed. ...
• 2020-12-12 2:34:48 AM
• 2020-12-12 5:54:49 PM
• Billy-J
• Spotify Star
• 404 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium

Superuser Contribution Facebook account information not linked to Spotify

PlanPremiumCountryUSDeviceiPhone 10XOperating SystemiOS 14.2 My Question or IssueSo I've been trying to pre-save a song on Spotify and when I tried to log-in onto my account, I pressed on the Sign In with FaceBook option. It said that my account does...

• angella189
• Casual Listener
• Plan Premium Country US Device iPhone 10X Operating System iOS 14.2   My Question or Issue So I've been trying to pre-save a song on Spotify and when I tried to log-in onto my account,...
• 2020-12-10 6:32:36 AM
• 2020-12-12 12:05:37 PM
• Jeremy
• Spotify Legend
• 1099 Views
• 3 replies
• 0 likes
• Connect

language

In Valencia we are not Catalans, we are Valencians, with our own and recognized language. Do not put advertising in Catalan, is offensive to many Valencians. If you can not send messages in Valencian, do it in Spanish. Valencian and Catalan is not th...

• freeviolence
• Newbie
• In Valencia we are not Catalans, we are Valencians, with our own and recognized language. Do not put advertising in Catalan, is offensive to many Valencians. If you can not send messages in Valencian...
• 2018-01-03 7:19:38 PM
• 2020-12-12 11:47:48 AM
• JaumeB
• Casual Listener
• 280 Views
• 1 replies
• 0 likes

Superuser Contribution Inaccessible Spotify account on TV after login

PlanFreeCountrySlovakiaDevicePhilips Pus7304/12Operating SystemAndroid My Question or IssueHello, When i sign in to my Spotify account on the TV, it show only "Get spotify premium" (screen see attachment). I have no problems on other devices (PC, mob...

• user-removed
• Visitor
•   Plan Free Country Slovakia Device Philips Pus7304/12 Operating System Android   My Question or Issue Hello,   When i sign in to my Spotify account on the TV, it show onl...
• 2020-12-06 3:57:57 PM
• 2020-12-12 11:15:34 AM
• Jeremy
• Spotify Legend
• 640 Views
• 3 replies
• 1 likes
• Account

Never received password reset email

I created a new account so i can post here because i have an account linked to another email that i want to recover. But when i follow the procedure to recover it i never receive the password reset email. (and yes i double checked into the spam folde...

• user-removed
• Visitor
• I created a new account so i can post here because i have an account linked to another email that i want to recover. But when i follow the procedure to recover it i never receive the password reset e...
• 2020-12-10 3:05:27 PM
• 2020-12-11 9:13:22 PM
• AdamDamon
• Spotify Star
• 390 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution I can enter to my account on the website

When I try to log into the website to play my music it says that "something went wrong" and from there it doesn't happen, even if I refresh the page again, I deleted google chrome and I reinstalled it and not even so, I tried in safari and neither, a...

• Maaar
• Casual Listener
• When I try to log into the website to play my music it says that "something went wrong" and from there it doesn't happen, even if I refresh the page again, I deleted google chrome and I reinstalled i...
• 2020-12-06 6:47:30 PM
• 2020-12-11 4:02:26 PM
• Maaar
• Casual Listener
• 846 Views
• 7 replies
• 0 likes
• Account
  Login

test404

test404

• Joulles1
• Visitor
• test404
• 2020-12-10 6:11:30 PM
• 2020-12-11 11:14:43 AM
• Billy-J
• Spotify Star
• 284 Views
• 1 replies
• 0 likes

Random music changes

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSo whenever I'm listening to music, my regular playlist or just not listening to anything at all, it'll just sometimes change, to some random Russian music or just a weird song....

• calebwong2026
• Visitor
• Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue So whenever I'm listening to music, my regular playlist or just not listening to anything at all, it'...
• 2020-12-11 7:09:13 AM
• 2020-12-11 11:06:12 AM
• Billy-J
• Spotify Star
• 321 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Recently played, playlists, followers, liked songs not mine

I've just logged in and all the recently played are another user.All the playlists are different (mine are still there but there are 10 other playlists of someone elses)I am now following 73 random artists compared to a few of my friends previously. ...

• user-removed
• Visitor
• I've just logged in and all the recently played are another user. All the playlists are different (mine are still there but there are 10 other playlists of someone elses) I am now following 73 rand...
• 2020-11-17 11:50:59 AM
• 2020-12-11 9:04:45 AM
• Elena
• Moderator
• 1692 Views
• 3 replies
• 1 likes
• Account
  Premium

How do I find the username (random letters/numbers) not my display name of my account?

PlanPremiumCountryUnited StatesDeviceAndroidMy Question or IssueI'm trying to let my younger brother use my Spotify premium account on his cellphone and I've given him my email and password already but it doesn't seem to work for him. Every time he t...

• lawless-117
• Regular
• Plan Premium Country United States Device Android My Question or Issue I'm trying to let my younger brother use my Spotify premium account on his cellphone and I've given him my email and pass...
• 2020-12-09 9:35:00 AM
• 2020-12-10 9:13:28 AM
• Maxim
• Spotify Star
• 537 Views
• 1 replies
• 1 likes
• Account
  Login
  Other
  Premium

He cambiado de email principal en facebook pero no cambia en mi cuenta de spotify

PlanFreeCountrySpainDevice Operating SystemWindows 10 My Question or IssueHace unos días cambíe el email principal de facebook a uno que uso con más frecuencia. Pensaba que el email se cambiaría automáticamente en spotify también pero no lo ha hecho ...

• BelleBT
• Casual Listener
• Plan Free Country Spain Device   Operating System Windows 10   My Question or Issue Hace unos días cambíe el email principal de facebook a uno que uso con más frecuencia. Pensaba ...
• 2020-12-09 4:07:02 PM
• 2020-12-10 6:22:25 AM
• Billy-J
• Spotify Star
• 405 Views
• 1 replies
• 0 likes
• Account
  Free
  Other

I can't to listen to my music !!

Hi I'm from Egypt I can't to listen to my country songs This songs is by Egyptian singer And I can't to listen it why ?  

• MustafaSayed811
• Regular
• Hi  I'm from Egypt  I can't to listen to my country songs  This songs is by Egyptian singer  And I can't to listen it why ?    
• 2020-12-06 1:52:48 PM
• 2020-12-09 5:00:01 PM
• MustafaSayed811
• Regular
• 727 Views
• 4 replies
• 0 likes