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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Oreogunb
  • Visitor
  • 160619 Views
  • 177 replies
  • 13 likes
  • Account
    Free
  • 160619 Views
  • 177 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Vasil
  • Moderator
  • 10833 Views
  • 5 replies
  • 11 likes
  • Security
  • 10833 Views
  • 5 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 510443 Views
  • 985 replies
  • 112 likes
  • Account
  • 510443 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125028 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125028 Views
  • 74 replies
  • 12 likes

Superuser Contribution Premium for family - Wrong administrator name

Hello and thanks for taking time to respond my question. Situation: I just subscribed Premium4Familiy and maybe made a mistake in compiling first user info (me - the administrator - aka the one who pays) ... now admin name = my daughter's name. Reque...

  • Casual Listener
  • Hello and thanks for taking time to respond my question.   Situation: I just subscribed Premium4Familiy and maybe made a mistake in compiling first user info (me - the administrator - aka the ...
  • Alex
  • Spotify Legend
  • 1386 Views
  • 12 replies
  • 1 likes
  • 1386 Views
  • 12 replies
  • 1 likes

[Android][Search] Songs not playing, greyed out.

I've noticed that a few songs are in a greyed out state, but I personally haven't touched them, nor have I blocked the artist or song in my library. I would like to listen to these songs, but it just simply doesn't give me the option to. Is there a c...

  • Visitor
  •         I've noticed that a few songs are in a greyed out state, but I personally haven't touched them, nor have I blocked the artist or song in my library. I would like to listen...
  • ambactusrex
  • Roadie
  • 1264 Views
  • 1 replies
  • 0 likes
  • Android
    Search
  • 1264 Views
  • 1 replies
  • 0 likes

Hacked

I’ve been trying to play music on my google home but it keeps disconnecting saying someone is connecting to my Spotify which it’s a device I’ve never seen before and it’s playing music I’ve never heard. All of my liked songs are different and there’s...

  • Visitor
  • I’ve been trying to play music on my google home but it keeps disconnecting saying someone is connecting to my Spotify which it’s a device I’ve never seen before and it’s playing music I’ve never hea...
  • Billy-J
  • Spotify Star
  • 667 Views
  • 1 replies
  • 0 likes
  • Account
  • 667 Views
  • 1 replies
  • 0 likes

Play all songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Under the new library I no longer have the option to just play all my songs. I have playlist...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • xdpugachevx
  • Casual Listener
  • 24085 Views
  • 17 replies
  • 14 likes
  • Account
  • 24085 Views
  • 17 replies
  • 14 likes

Superuser Contribution Can't change my email

PlanpremiumCountryswedenDeviceiphone, macOperating Systemios, osx My Question or IssueMy spotify account is linked to an old email I don't use anymore.I cant change this email to my new one. I've tried to log in via facebook with my new email and wit...

  • Casual Listener
  •   Plan premium Country sweden Device iphone, mac Operating System ios, osx   My Question or Issue My spotify account is linked to an old email I don't use anymore. I cant change...
  • Mario
  • Spotify Legend
  • 615 Views
  • 2 replies
  • 0 likes
  • Account
  • 615 Views
  • 2 replies
  • 0 likes

Superuser Contribution Outdated application error when signing in via Facebook on popOS

PlanPremiumCountryIndonesia DeviceDesktopOperating SystemPop!_OS 20.04 LTS My Question or IssueTried installing the Spotify .deb from the Pop!_OS store and from the PPA and got the same error. When I try to login via Facebook I get told to update Spo...

  • Casual Listener
  • Plan Premium Country Indonesia   Device Desktop Operating System Pop!_OS 20.04 LTS   My Question or Issue Tried installing the Spotify .deb from the Pop!_OS store and from the PP...
  • Mihail
  • Spotify Legend
  • 572 Views
  • 2 replies
  • 0 likes
  • Login
  • 572 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I transfer my data from an old Spotify account to a new one?

Hi, I created my Spotify account almost a decade ago through Facebook, which means that unfortunately my Spotify account is forever linked with Facebook. However, I would like to have a non-Facebook Spotify account. If I create a new Spotify account,...

  • Visitor
  • Hi,   I created my Spotify account almost a decade ago through Facebook, which means that unfortunately my Spotify account is forever linked with Facebook.   However, I would like to ha...
  • Mario
  • Spotify Legend
  • 795 Views
  • 1 replies
  • 0 likes
  • Account
  • 795 Views
  • 1 replies
  • 0 likes

Can I start Spotify in Korea?

Hello. I'm a Korean citizen, and I've been waiting for ages for Spotify to arrive here, but Spotify doesn't seem to have any plans to. I wonder if there is any way I can use Spotify here, even if I have to go premium. I really don't prefer proxies an...

  • Newbie
  • Hello. I'm a Korean citizen, and I've been waiting for ages for Spotify to arrive here, but Spotify doesn't seem to have any plans to. I wonder if there is any way I can use Spotify here, even if I...
  • h4ze
  • Songwriter
  • 14518 Views
  • 8 replies
  • 1 likes
  • 14518 Views
  • 8 replies
  • 1 likes

Can´t change my dyplay name or choose my gender!

PlanPremiumCountryBrazil Device(Samsung j2 prime, Laptop Windows 10)Operating System(Android, Windows 10) My Question or Issue: My problem is similar to one related by the @frederikko44that is related in a post called Can´t change display name, no op...

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  • Visitor
  • Plan Premium Country Brazil  Device (Samsung j2 prime, Laptop Windows 10) Operating System (Android, Windows 10)   My Question or Issue:   My problem is similar to ...
  • Emilia_8
  • Community Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 482 Views
  • 1 replies
  • 0 likes

TELL US WHY non-binary option is DELETED in South Korea, and add it back.

PlanFree/PremiumCountrySouth Korea(kr-ko, kr-en on the site)DeviceAnyOperating SystemAny My Question or IssuePLEASE TELL US WHY non-binary option is NOT Avaliable only in South Korea, and ADD IT BACK.Also, this can be dupe of https://community.spotif...

  • Visitor
  • Plan Free/Premium Country South Korea(kr-ko, kr-en on the site) Device Any Operating System Any   My Question or Issue PLEASE TELL US WHY non-binary option is NOT Avaliable only in Sou...
  • 884 Views
  • 0 replies
  • 4 likes
  • Account
  • 884 Views
  • 0 replies
  • 4 likes

Solved!! I want to use Spotify in Korea.

PlanFree: I wanted to buy Premium to use in Korea but It says Card Number is incorrect.Country South KoreaDeviceAll (S9+, MacBook Pro, iMacPRO, (self-built computer))Operating SystemAll (Mojave 10.14 + Windows 10 + Ubuntu) My Question or Issue Before...

  • Newbie
  • Plan Free: I wanted to buy Premium to use in Korea but It says Card Number is incorrect. Country  South Korea Device All (S9+, MacBook Pro, iMacPRO, (self-built computer)) Operating System...
  • MattSuda
  • Spotify Star
  • 32186 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 32186 Views
  • 4 replies
  • 0 likes

Solved!! Use Spotify in Korea

I have a premium account. I recently moved from Netherlands to South-Korea. Spotify still work great on my iMac and iPad. I also want to install Spotify for Android on my new Korean phone (Samsung Galaxy S2), however i'm not able to install it on thi...

  • Casual Listener
  • I have a premium account.  I recently moved from Netherlands to South-Korea. Spotify still work great on my iMac and iPad. I also want to install Spotify for Android  on my new Korean...
  • MattSuda
  • Spotify Star
  • 87576 Views
  • 17 replies
  • 4 likes
  • 87576 Views
  • 17 replies
  • 4 likes

Can't Change my country, wont let me log on

PlanFreeCountry South KoreaDeviceDell LaptopOperating SystemWindows 10My Question or IssueRecently moved to south korea. Whenever I go to log on, it tells me I need to update my country to my current country. However, when I go to my settings to chan...

  • Newbie
  • Plan Free Country  South Korea Device Dell Laptop Operating System Windows 10 My Question or Issue Recently moved to south korea. Whenever I go to log on, it tells me I need to update m...
  • MattSuda
  • Spotify Star
  • 700 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 700 Views
  • 3 replies
  • 0 likes

Solved!! Change Visitor Rank on Spotify Community Account

Does anybody can help how do i change the 'visitor' rank on spotify community account? and how those rank worked, Thanks in advance.

  • Casual Listener
  • Does anybody can help how do i change the 'visitor' rank on spotify community account? and how those rank worked, Thanks in advance.
  • Billy-J
  • Spotify Star
  • 568 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 568 Views
  • 3 replies
  • 0 likes

Change Spotify Username not the display name

Hi, I'm trying to change my username; however, I cannot find any way to change it. Can Spotify change it for me?

Screenshot_1.png
  • Visitor
  • Hi, I'm trying to change my username; however, I cannot find any way to change it. Can Spotify change it for me?
  • Billy-J
  • Spotify Star
  • 397 Views
  • 1 replies
  • 1 likes
  • Account
  • 397 Views
  • 1 replies
  • 1 likes

Solved!! [Mobile][Developer] unable to login and update profile

Hi,Unfortunately I am unable to log into my profile on the app, as it is saying I am abroad when I am not, I've tried to edit my profile as recommended but it still wont let me in. It's not premium but I have not had this problem before.What do I do?...

  • Casual Listener
  • Hi, Unfortunately I am unable to log into my profile on the app, as it is saying I am abroad when I am not, I've tried to edit my profile as recommended but it still wont let me in. It's not premium...
  • Billy-J
  • Spotify Star
  • 715 Views
  • 3 replies
  • 0 likes
  • Developer
    Mobile
  • 715 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify pausing the music

PlanPremium Family CountryBrazilDeviceXiaomi MI A1, Acer Aspire E1-572Operating SystemAndroid 9, Windows 10 My Question or IssueWhen I'm listening to music, spotify simply pauses the music, so I need to click on play to continue, and after a few seco...

  • Casual Listener
  • Plan Premium Family  Country Brazil Device Xiaomi MI A1, Acer Aspire E1-572 Operating System Android 9, Windows 10   My Question or Issue When I'm listening to music, spotify simp...
  • Alex
  • Spotify Legend
  • 787 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 787 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't change area code

Hello, I tried to change my area code but spotify won't let me change. It say's the E-Mail adress is already in use. Thank you for taking time! Yours Phil

  • Newbie
  • Hello,  I tried to change my area code but spotify won't let me change. It say's the E-Mail adress is already in use.  Thank you for taking time!   Yours Phil 
  • DonnNola
  • Visitor
  • 955 Views
  • 2 replies
  • 0 likes
  • 955 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changing Display Name

PlanPremiumCountry Device(Samsung Galaxy S8)Operating System(Windows 10) My Question or IssueI use spotify on my android and laptop and recently saw that there's been something implemented to change your display name ( https://community.spotify.com/t...

  • Casual Listener
  • Plan Premium Country   Device (Samsung Galaxy S8) Operating System (Windows 10)   My Question or Issue I use spotify on my android and laptop and recently saw that there's been so...
  • Ver
  • Spotify Legend
  • 1537 Views
  • 8 replies
  • 2 likes
  • 1537 Views
  • 8 replies
  • 2 likes

Superuser Contribution Unrecognized / Unauthorized account use by web player - suspected bots

This is an issue that's been plaguing me for several months, and if it continues I may cancel my subscription and just subscribe to Google Play Music. Several times now I have reset my password, logged out of all devices and removed access by any app...

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  • Regular
  • This is an issue that's been plaguing me for several months, and if it continues I may cancel my subscription and just subscribe to Google Play Music.   Several times now I have reset my passw...
  • Novy
  • Moderator
  • 2532 Views
  • 9 replies
  • 1 likes
  • Premium
  • 2532 Views
  • 9 replies
  • 1 likes