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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334853 Views
  • 890 replies
  • 105 likes
  • Account
  • 334853 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147724 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147724 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86008 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86008 Views
  • 68 replies
  • 9 likes

Superuser Contribution somehow my family sub got dissolved? and now i paid double

my family members told me they were kicked out of the familyplan. i went on spotify and saw i wasnt on premium anymore so i paid for a new family plan. but then i looked on my bankstats and I did pay for it. so now i paid double. how can i get my mon...

  • Newbie
  • my family members told me they were kicked out of the familyplan. i went on spotify and saw i wasnt on premium anymore so i paid for a new family plan. but then i looked on my bankstats and I did pay...
  • Petya
  • Community Legend
  • 348 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 348 Views
  • 2 replies
  • 0 likes

Family Premium

Recently upgraded my account to spotify family premium and am trying to get my wife's account on our family one. I went to her phone and signed into mine without knowing this was wrong, and have since created her a spotify free account. Now when I se...

  • Visitor
  • Recently upgraded my account to spotify family premium and am trying to get my wife's account on our family one. I went to her phone and signed into mine without knowing this was wrong, and have sinc...
  • Bittencourt
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
  • 375 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Gift Cards and Taxes?

In areas of the US where there are taxes for Spotify Premium, which Spotify Gift Card will pay the monthly bill and taxes and fees or is a credit/debit card required to pay taxes on Spotify? I prefer paying for Spotify with cash! Are taxes charged at...

  • Casual Listener
  • In areas of the US where there are taxes for Spotify Premium, which Spotify Gift Card will pay the monthly bill and taxes and fees or is a credit/debit card required to pay taxes on Spotify?  I ...
  • Peter
  • Spotify Legend
  • 2408 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 2408 Views
  • 4 replies
  • 0 likes

Superuser Contribution Security Breach - February 10th, 2019

Shortly after February 10th I recieved a notification that somebody had attempted to login to my Facebook. It was location blocked. At the time I hadn't thought much of it, changed my information and carried on. I generally used different passwords f...

  • Casual Listener
  • Shortly after February 10th I recieved a notification that somebody had attempted to login to my Facebook. It was location blocked. At the time I hadn't thought much of it, changed my information and...
  • Platvis
  • Casual Listener
  • 4806 Views
  • 10 replies
  • 3 likes
  • Account
    Security
  • 4806 Views
  • 10 replies
  • 3 likes

Superuser Contribution No password reset email

PlanPremiumCountryUKDeviceHuawei somethingOperating SystemAndroidMy Question or IssueI have a friend who wants to cancel the premium but can't remember his password. When he enters his email to reset it, it says that the email is sent. However, it do...

  • Casual Listener
  • Plan Premium Country UK Device Huawei something Operating System Android My Question or Issue I have a friend who wants to cancel the premium but can't remember his password. When he enters ...
  • Peter
  • Spotify Legend
  • 442 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 442 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logging in from Sri Lanka

I've got a Spotify Premium account in Australia and will be in Sri Lanka for an extended period of time. I know Spotify is not available in Sri Lanka, but will my Australian subscription work over there when used on a new device? I will be using a de...

  • Visitor
  • I've got a Spotify Premium account in Australia and will be in Sri Lanka for an extended period of time.   I know Spotify is not available in Sri Lanka, but will my Australian subscription wor...
  • Xenia
  • Moderator
  • 624 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 624 Views
  • 2 replies
  • 0 likes

Vodafone entertainments package

Hi I had an account through Vodafone I then renewed my account with them but when I subscribed it gave me another account loosing all my playlists which I had carefully chosen and started a new account ? If I Try and go into my old account it seems b...

  • Newbie
  • Hi   I had an account through Vodafone I then renewed my account with them but when I subscribed it gave me another account loosing all my playlists which I had carefully chosen and started a n...
  • MauriceMV
  • Spotify Star
  • 539 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Subscription
  • 539 Views
  • 1 replies
  • 1 likes

spotify premium on a vodafone network

My Dad works for Vodafone and so I can claim the free spotify premium membership. However, my spotify is currently operating on free mode and whenever I follow the link it tells me that I already have spotify premium. After extensive phone calls with...

  • Newbie
  • My Dad works for Vodafone and so I can claim the free spotify premium membership. However, my spotify is currently operating on free mode and whenever I follow the link it tells me that I already hav...
  • OneByBoo
  • Rising Star 4
  • 786 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 786 Views
  • 1 replies
  • 0 likes

Spotify + Hulu canceled

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently updated my debit card number but lost my Hulu subscription in the process. The old...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I rece...
  • OneByBoo
  • Rising Star 4
  • 915 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 915 Views
  • 3 replies
  • 0 likes

Não consigo efetuar pagamento

PlanFree/PremiumCountryBrasilDeviceRedmi 8 ProOperating System Android 9 My Question or Issue Não consigo efetuar pagamento através do me cartão de crédito. Já utilizei previamente esse mesmo cartão para pagamentos no Spotify, mas agora ao colocar o ...

  • Casual Listener
  • Plan Free/Premium Country Brasil Device Redmi 8 Pro Operating System  Android 9   My Question or Issue   Não consigo efetuar pagamento através do me cartão de crédito. Já ut...
  • ma_marquezini
  • Composer
  • 397 Views
  • 3 replies
  • 0 likes
  • Account
  • 397 Views
  • 3 replies
  • 0 likes

Eu não consigo ter o plano Premium

None of the below information is required. However, the more you provide thePlanFree/PremiumCountryBrasilDeviceMotorolaOperating SystemAndroid My Question or IssueEu havia pago o plano Premium de 1 mês faz 1 dia e mesmo assim ainda não mudaram meu pl...

  • Casual Listener
  • None of the below information is required. However, the more you provide the Plan Free/Premium Country Brasil Device Motorola Operating System Android   My Question or Issue Eu havia ...
  • OneByBoo
  • Rising Star 4
  • 335 Views
  • 3 replies
  • 0 likes
  • Premium
  • 335 Views
  • 3 replies
  • 0 likes

Can't log in or cancel premium

PlanPremiumCountryUsDeviceSamsung Galaxy 9 My Question or IssueThis is not the account in question, my other account that is only on my phone has premium and I can't cancel it through the app, there's no email on the account, and I don't know the pas...

  • Newbie
  • Plan Premium Country Us Device Samsung Galaxy 9   My Question or Issue This is not the account in question, my other account that is only on my phone has premium and I can't cancel it th...
  • Emilia_8
  • Community Legend
  • 1032 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1032 Views
  • 2 replies
  • 0 likes

Account detail modification after facebook account deleted

I used to connect my spotify account with facebook. I decided to delete my facebook account but forgot to disconnect both. Now i can't modify my Spotify account details. How to make it possible ?

  • Visitor
  • I used to connect my spotify account with facebook.    I decided to delete my facebook account but forgot to disconnect both.   Now i can't modify my Spotify account details. How t...
  • OneByBoo
  • Rising Star 4
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
  • 327 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution possibilité de piratage

Bonjour a vous tous,Depuis 3 jours, nous avons sur notre enceinte connectée ALEXA ou sur mon mobile ANDROID des musiques qui se mettent a jouer toutes seules.Et lorsque l'on lance une playlist, la première chanson commence et elle change au bout d'un...

  • Visitor
  • Bonjour a vous tous, Depuis 3 jours, nous avons sur notre enceinte connectée ALEXA ou sur mon mobile ANDROID des musiques qui se mettent a jouer toutes seules. Et lorsque l'on lance une playlist, l...
  • Mario
  • Spotify Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution offline device help

I need to remove some offline devices but that option isn't available on my account on the left of the menu. I have the family plan. Thank you!

  • Visitor
  • I need to remove some offline devices but that option isn't available on my account on the left of the menu. I have the family plan.    Thank you!    
  • Xenia
  • Moderator
  • 641 Views
  • 2 replies
  • 0 likes
  • Account
  • 641 Views
  • 2 replies
  • 0 likes

Why my student premium downgraded to premium?

I registered to Spotify as student. I used more than 1 year and I updated my student status 2-3 months ago. But last month Spotify charged full premium money on my card. How can I fix? I don't want to pay more.

  • Casual Listener
  • I registered to Spotify as student. I used more than 1 year and I updated my student status 2-3 months ago. But last month Spotify charged full premium money on my card. How can I fix? I don't want t...
  • Jᴀᴄᴋ
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suspicious activity followed by Premium account being randomly lost

I reported suspicious activity a few weeks ago as I believe my computer was hacked (after clicking on a link in a work email that was a virus). I reported this issue and my spotify was working fine until this mornign when my premium subscription all ...

  • Newbie
  • I reported suspicious activity a few weeks ago as I believe my computer was hacked (after clicking on a link in a work email that was a virus).   I reported this issue and my spotify was working...
  • Mario
  • Spotify Legend
  • 412 Views
  • 2 replies
  • 0 likes
  • 412 Views
  • 2 replies
  • 0 likes

Couple problems with my account

I have a trial subscription and I have a couple problems. First the email is wrong, I used Facebook to sign up and the email it used is not associated with my Facebook account anymore, and I also don't have access to it anymore. Second I have a VPN s...

  • Visitor
  • I have a trial subscription and I have a couple problems. First the email is wrong, I used Facebook to sign up and the email it used is not associated with my Facebook account anymore, and I also don...
  • OneByBoo
  • Rising Star 4
  • 480 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 480 Views
  • 1 replies
  • 0 likes

Hackearon mi correo de login

Hola (: Hace unos meses me hackearon mi correo y mi facebook a los que estaba ligada mi cuenta de Spotify, afortunadamente la sesión en mi celular no se cerro, por lo que he podido seguir usando mi cuenta premium. el problema es que unicamente puedo ...

  • Visitor
  • Hola (:   Hace unos meses me hackearon mi correo y mi facebook a los que estaba ligada mi cuenta de Spotify, afortunadamente la sesión en mi celular no se cerro, por lo que he podido seguir us...
  • Luan
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 426 Views
  • 1 replies
  • 0 likes

My email was hacked

I signed up with spotify a while ago with Facebook, and I recently changed my emails on everything. I will like to change my email on spotify, since the email i was using was hacked. is there any way to change my email? since when it goes to the obje...

  • Casual Listener
  • I signed up with spotify a while ago with Facebook, and I recently changed my emails on everything. I will like to change my email on spotify, since the email i was using was hacked. is there any way...
  • Brunelicia
  • Community Legend
  • 570 Views
  • 3 replies
  • 0 likes
  • Account
  • 570 Views
  • 3 replies
  • 0 likes