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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406200 Views
  • 958 replies
  • 107 likes
  • Account
  • 406200 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175935 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175935 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100021 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100021 Views
  • 68 replies
  • 10 likes

Superuser Contribution Difficulty Adding Family Member

Recently purchased a Premium family plan. I am the manager and sent an email invite to my wife, who lives in the same house, to join the family plan. She logged into her existing free account and entered our home address just for Spotify to say she i...

  • Newbie
  • Recently purchased a Premium family plan. I am the manager and sent an email invite to my wife, who lives in the same house, to join the family plan. She logged into her existing  free account a...
  • Xenia
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 351 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot edit Profile

Hey there, I tried to edit my profile in the edit profile section ("Profil bearbeiten" on the german website). In particular, I tried to untick the sharing of registration data thing. But when I click the save button it gives me an error saying that ...

  • Casual Listener
  • Hey there,   I tried to edit my profile in the edit profile section ("Profil bearbeiten" on the german website). In particular, I tried to untick the sharing of registration data thing. But wh...
  • Elena
  • Moderator
  • 1368 Views
  • 7 replies
  • 0 likes
  • Account
  • 1368 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Something went wrong. Try again or get help" message when trying to change method of payment.

I am attempting to update my method of payment for my Spotify Premium Student account. I am sure that I am entering my card number correctly and have tried using both Safari and Chrome but after I enter my information and click update, I keep receivi...

  • Visitor
  • I am attempting to update my method of payment for my Spotify Premium Student account. I am sure that I am entering my card number correctly and have tried using both Safari and Chrome but after I en...
  • Ivan
  • Spotify Legend
  • 688 Views
  • 1 replies
  • 0 likes
  • Account
  • 688 Views
  • 1 replies
  • 0 likes

Método de pagamento

Precisei cancelar o meu cartão de crédito, ficando apenas com meus cartões de débito, dessa forma, me foi solicitado a alteração do método de pagamento. Tentei realizar a mudança com os meus dois cartões, já que a primeira tentativa não houve êxito, ...

  • Visitor
  • Precisei cancelar o meu cartão de crédito, ficando apenas com meus cartões de débito, dessa forma, me foi solicitado a alteração do método de pagamento. Tentei realizar a mudança com os meus dois car...
  • Luan
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 263 Views
  • 1 replies
  • 0 likes

Pls Help !!

Hey guys I have Spotify premium a Long Time and I am very happy with it but for 2 days I randomly got logged out my account and I thought Mhh ok than I tried to log in again but I can’t than I tried to reset my password but I never get an Mail kann a...

  • Visitor
  • Hey guys I have Spotify premium a Long Time and I am very happy with it but for 2 days I randomly got logged out my account and I thought Mhh ok than I tried to log in again but I can’t than I tried ...
  • Billy-J
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
  • 333 Views
  • 1 replies
  • 0 likes

Solved!! Can’t log in

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry Device(iPhone 6s+)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was randomly logged ...

  • Regular
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device (iPhone 6s+) Operating System (iOS 10, ...
  • Billy-J
  • Spotify Star
  • 1411 Views
  • 9 replies
  • 0 likes
  • Free
  • 1411 Views
  • 9 replies
  • 0 likes

I think my account was hacked

PlanPremiumCountryIsraelDeviceOnePlus6, Lenovo Yoga PCOperating SystemAndroid, Windows, Ubuntu My Question or IssueEvery week my Discover Weekly playlist is full with Japanese songs and I never listen to Japanese music.I am afraid that someone hacked...

  • Regular
  • Plan Premium Country Israel Device OnePlus6, Lenovo Yoga PC Operating System Android, Windows, Ubuntu   My Question or Issue Every week my Discover Weekly playlist is full with Japanes...
  • Billy-J
  • Spotify Star
  • 494 Views
  • 3 replies
  • 0 likes
  • Account
  • 494 Views
  • 3 replies
  • 0 likes

Solved!! Display name not showing up in top right after changing it

I recently changed my display name and now my display name is not showing up in the top right. Instead, it is my automatically generated username comprised of random numbers and letters (I'm aware that Spotify gives users a random username so I've se...

  • Casual Listener
  • I recently changed my display name and now my display name is not showing up in the top right. Instead, it is my automatically generated username comprised of random numbers and letters (I'm aware th...
  • OneByBoo
  • Roadie
  • 605 Views
  • 1 replies
  • 0 likes
  • Account
  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Något fel

Jag kan inte uppdatera betalningsinformation, varje gång jag försöker kommer en felskylt upp. Hjälp! Börjar bli frustrerande...

  • Casual Listener
  • Jag kan inte uppdatera betalningsinformation, varje gång jag försöker kommer en felskylt upp. Hjälp! Börjar bli frustrerande...
  • Ivan
  • Spotify Legend
  • 463 Views
  • 3 replies
  • 0 likes
  • Account
  • 463 Views
  • 3 replies
  • 0 likes

My profile doesn't show up in search results

Hello, I can search and find my public playlists but i can't find my profile by searching. I have more followers than any other user with similar name. Any advice or solution please?

  • Casual Listener
  • Hello,   I can search and find my public playlists but i can't find my profile by searching. I have more followers than any other user with similar name. Any advice or solution please?
  • rvexo
  • Casual Listener
  • 637 Views
  • 2 replies
  • 1 likes
  • Account
    Free
    Other
  • 637 Views
  • 2 replies
  • 1 likes

Unknown PSN account linking with my Spotfy account, how come I cannot unlink it through Spotify?

A couple of months ago I noticed a PS4 appearing on my connected devices on my Spotify Desktop Client, I don't own one, so I though I was hacked somehow, then I changed my password and disconnected all devices via the Spotify account page, that seeme...

  • Casual Listener
  • A couple of months ago I noticed a PS4 appearing on my connected devices on my Spotify Desktop Client, I don't own one, so I though I was hacked somehow, then I changed my password and disconnected a...
  • LucasFraga
  • Casual Listener
  • 852 Views
  • 3 replies
  • 2 likes
  • Account
  • 852 Views
  • 3 replies
  • 2 likes

Account issues

My account appeared to be hacked. At the time I had many playlist, and premium. I went to the Spotify website to fix this issue. I followed the steps and I reset my password and logged out everywhere. I also changed my email since the one associated ...

  • Visitor
  • My account appeared to be hacked. At the time I had many playlist, and premium. I went to the Spotify website to fix this issue. I followed the steps and I reset my password and logged out everywhere...
  • MichaelSawers
  • Regular
  • 666 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 666 Views
  • 1 replies
  • 1 likes

Solved!! Stopped getting notifications (email and push)

Hi, For the last 2 months I stopped getting notifications about new songs added to playlists I follow, new releases by artists I follow etc. I stopped getting both the emails and the push notifications for the Android, iOS and desktop applications. I...

  • Roadie
  • Hi,   For the last 2 months I stopped getting notifications about new songs added to playlists I follow, new releases by artists I follow etc. I stopped getting both the emails and the pu...
  • circlinglife
  • Visitor
  • 1349 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
  • 1349 Views
  • 4 replies
  • 1 likes

Ya le di de baja a la cuenta premium en abril, pero este mes me volvieron a cobrar. Soluciones?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OneByBoo
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution This isn't my account - where did it go?

One day my password wouldn't work (using the Windows app on PC) so I did a password reset, however now when I log in the account name is different (a long number) and all my saved playlists, albums etc are gone. If I try resetting my password using m...

  • Visitor
  • One day my password wouldn't work (using the Windows app on PC) so I did a password reset, however now when I log in the account name is different (a long number) and all my saved playlists, albums e...
  • Katerina
  • Spotify Legend
  • 352 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 352 Views
  • 3 replies
  • 0 likes

Superuser Contribution Inviting an old account to Premium

Hello,I have an old account that was on premium for years Zc79. Couple months ago, I fell off my subscription because I was behind on my credit card payment, thanks to covid19.Last week I made a new subscription but didnt realize i was logged in via ...

  • Visitor
  • Hello, I have an old account that was on premium for years Zc79. Couple months ago, I fell off my subscription because I was behind on my credit card payment, thanks to covid19. Last week I made a ...
  • Mario
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I have two accounts?

PlanPremium FamilyCountryDenmarkDeviceMultiple Iphones 8 plus through 11 pro, MacBook pro etcOperating SystemLatest IOSMy Question or IssueI am unsure if I have two accounts. I have a login via FB and a login with email etc. I always thought it was f...

  • Visitor
  • Plan Premium Family Country Denmark Device Multiple Iphones 8 plus through 11 pro, MacBook pro etc Operating System Latest IOS My Question or Issue I am unsure if I have two accounts. I have...
  • Mario
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 359 Views
  • 1 replies
  • 0 likes

Account taken over

PlanPremiumCountryUKDeviceiPhone XRMy Question or IssueHi all - this is likely a question that has been answered before (apologies if it is!) but I couldn’t find the answer. If anyone can point me in the right direction I’d appreciate! So, my account...

  • Visitor
  • Plan Premium Country UK Device iPhone XR My Question or Issue Hi all - this is likely a question that has been answered before (apologies if it is!) but I couldn’t find the answer. If anyone c...
  • Emilia_8
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 304 Views
  • 1 replies
  • 0 likes

Solved!! Can't sign in using email and password

PlanFree/PremiumCountry DeviceIphone,Laptop,DesktopOperating SystemWindows10,IOS,Mac OS My Question or IssueWhen i first created my account i used to login with facebook, i do not have facebook anymore for years, everytime i need to login to spotify ...

  • Visitor
  • Plan Free/Premium Country   Device Iphone,Laptop,Desktop Operating System Windows10,IOS,Mac OS   My Question or Issue When i first created my account i used to login with facebook...
  • user-removed
  • Not applicable
  • 563 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 563 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account get hacked

Someone else useing my account and i cant kick him out plssss helpppp meeee

  • Newbie
  • Someone else useing my account and i cant kick him out plssss helpppp meeee
  • Mario
  • Spotify Legend
  • 338 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 338 Views
  • 2 replies
  • 0 likes