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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Trying to apply for another Student Discount gives me this error, I'm still in college (2nd year) and as far as I know I should still be able to do this 3 more times. Clicking Student Premium on "Change Plan" on my account page takes me to SheerID. I...
PlanPremiumCountryNorwayDeviceSamsung S8Operating SystemAndroid My Question or IssueI got a old account that i cant get into anymore from new devices as i've lost the password and the email is an old one that i also dont have access to anymore, any h...
Hi, Finally moving away from Vodafone after years with them on their entertainment plan that comes with Spotify. I will have to open a new account with Spotify - does anyone know how I can merge accounts or transfer my liked songs / playlists? Thanks
My app randomly logged me out.Now I can't seem to log in by any means, first it says I'm offline and if I try to get an confirmation email, it instantly says that the confirmation link is not valid. I saw some similar problems but none of the fixes r...
I woke up this morning surprised because Spotify emailed me stating there was an error with my payment yet they took the money from my account. I didn't pay much attention because it was already paid. When I got to my profile, they were asking to upd...
Hello, does anyone know what is the difference between the notification with white and black letters?Picture: Does black mean it is not playing?I'm asking because sometimes it changes from white to black, and I don't understand how it works.Is it a m...
PlanFree/PremiumCountryIsraelDeviceMotorola Moto G6, Microsoft Surface, Lenovo YogaOperating SystemAndroid 9, Windows 10 My Question or IssueLately, my Spotify's Android app and desktop software start to play random music by itself out of nowhere and...
Account: Duo AccountRegion: CanadaOther: My partner and I are currently staying in Germany (medium to long term) but we kept our apartment in Canada and I am using Canada as my Spotify region. Hello. I am trying to invite my partner who I live with t...
I'm not sure if this is the correct forum category for my topic, maybe it should rather be posted in the "Ideas"-section .I've been unhappy with my Spotify username for a long time because it contains my whole real life name (bad decision when I crea...
I tried to reset my password and still haven't received the reset link. I even checked everywhere even in junk and spam mail. Can someone please help?
Hi, I wanted to use a family account for me and my kids but they are not living in my house because of a divorce. Is this even possible when the description is telling me, that all persons must live under the same address? regards,Ralf
Hello, I have this problem for more than 2 years now :I'm using Spotify on my phone and I don't have any problems. But on my computer, from one day to the next I couldn't play any music and the application didn't work anymore. Of course I've already ...
I had two Artist Playlists on my profile up for months, but today I noticed they were gone. Went back into Spotify for Artists and re-added them, it said "success," but they're still not back and disappear again upon refreshing the page. Anyone else ...
Hi - I woke up this morning and found my recently played on my Spotify is full of strange piano music that I did not choose. Every time I try to play anything, it switches to Web Player (Chrome) and won't let me listen to music on my device. This is ...
Hi, I have created my spotify account years ago over facebook.Now I want to delete my facebook account and want to use a normal spotify account. What I did:I've followed the steps which are described here (option 1): https://community.spotify.com/t5/...
Hi all, I'm a Brazilian living in Spain. I have a Spotify Premiun. In my account, the country is ES. That is fine, because I live here and the payment should be done here. But I'd like to have the playlists suggestions from my previous country. The c...
My account has been stolen and I cannot log in it. I contacted a spotify assistant bot that told me to create a new account and then gave me a reference number that I have to provide them so that they can help me gain access to my old stolen account....
I was notified earlier that somebody purchased premium from my debit card. I do not use this service and I dont have access to that account either. What can I do in this situation?
hi,As a band we try to change our profile picture (with Spotify for Artists) but it doesn’t work. (It’s the picture you can see in the search results and on the very top of the artist’s page on mobile). Actually it’s our album artwork but we want to ...
I am using Spotify Premium on my Samsung Galaxy since a few weeks, suddenly today tracks started stopping after 2 seconds and passed authomatically to other Russian songs I never had heard before, and the "web player microsoft edge" appeared written ...