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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351408 Views
  • 901 replies
  • 105 likes
  • Account
  • 351408 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152046 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152046 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88209 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88209 Views
  • 68 replies
  • 10 likes

Some is using my account

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueOccasionally i logon to spotify to find someone using my account through web player. I've tried resetting my account passwords and stuff. Even tried contacting them wit...

  • Visitor
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Occasionally i logon to spotify to find someone using my account through web player. I've tr...
  • Brunelicia
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • Security
  • 258 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Recently played not updating on Home page - for all devices

PlanPremiumDeviceSamsung S7, Windows 10 Desktop App, Windows 10 Metro App, Google Nexus 2, Playstation 4 My Question or IssueMy recently played items aren't updating on any of my apps on any of my devices

  • Regular
  • Plan Premium Device Samsung S7, Windows 10 Desktop App, Windows 10 Metro App, Google Nexus 2, Playstation 4   My Question or Issue My recently played items aren't updating on any of my app...
  • Peter
  • Spotify Legend
  • 25784 Views
  • 8 replies
  • 9 likes
  • Account
    Premium
  • 25784 Views
  • 8 replies
  • 9 likes

Superuser Contribution Account email

I'm trying to acces to my profile spotify but I forgot the password, I can't reimpost it because I don't receive any email from Spotify, it seems that my account isn't connect to an email, it's so strange

  • Casual Listener
  • I'm trying to acces to my profile spotify but I forgot the password, I can't reimpost it because I don't receive any email from Spotify, it seems that my account isn't connect to an email, it's so st...
  • Petya
  • Community Legend
  • 630 Views
  • 3 replies
  • 0 likes
  • Account
  • 630 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant log in to my account

Hi. i'm having problems logging in to my spotify account. i used it last night and when i tried to log on today it says "error code 3". i do unfortunately not have any email connected to my spotify, but when i tried to create a new accout it said its...

  • Visitor
  • Hi. i'm having problems logging in to my spotify account. i used it last night and when i tried to log on today it says "error code 3". i do unfortunately not have any email connected to my spotify, ...
  • Petya
  • Community Legend
  • 656 Views
  • 2 replies
  • 0 likes
  • Login
  • 656 Views
  • 2 replies
  • 0 likes

Podcast published but no artist profile?

I've been publishing my podcast to Spotify for a few weeks now, but I don't seem to be able to "claim" it or do anything else with it including see stats. When I go to Spotify for Podcasters, it starts me looping back through submitting my RSS feed a...

  • Visitor
  • I've been publishing my podcast to Spotify for a few weeks now, but I don't seem to be able to "claim" it or do anything else with it including see stats.  When I go to Spotify for Podcasters, i...
  • user-removed
  • Not applicable
  • 864 Views
  • 2 replies
  • 1 likes
  • Other
  • 864 Views
  • 2 replies
  • 1 likes

Superuser Contribution Account connects to fake accounts?

Free/Premium: PremiumCountry: GermanyDevice: All Hi there, on January 14th something strange happened on my Spotify account: Every few minutes the music play stopped because a different device overtook. Everytime it was an iPhone from a female. But e...

Bildschirmfoto 2020-01-14 um 17.18.58.png Bildschirmfoto 2020-01-14 um 17.11.54.png Bildschirmfoto 2020-01-14 um 17.29.39.png
  • Newbie
  • Free/Premium: Premium Country: Germany Device: All   Hi there, on January 14th something strange happened on my Spotify account: Every few minutes the music play stopped because a different ...
  • Zman5
  • Visitor
  • 4972 Views
  • 13 replies
  • 1 likes
  • Account
    Other
  • 4972 Views
  • 13 replies
  • 1 likes

Solved!! Facebook account deletion

I sent the request to delete Facebook account, I wanted to know if my spotify profile will be deleted. I don't want to lose all my playlists.

  • Visitor
  • I sent the request to delete Facebook account, I wanted to know if my spotify profile will be deleted. I don't want to lose all my playlists.
  • Emilia_8
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 303 Views
  • 1 replies
  • 0 likes

It seems like there's someone else on my account, random songs/playlists get followed.

PlanPremiumCountryBelgiumDeviceLG V30Operating SystemAndroid 9 My Question or IssueSo when I'm listening to music, the music suddenly changes to these playlists with beats in them. I have logged out of every device, changed my password on facebook, e...

  • Newbie
  • Plan Premium Country Belgium Device LG V30 Operating System Android 9   My Question or Issue So when I'm listening to music, the music suddenly changes to these playlists with beats in...
  • OneByBoo
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account login and creation

CountryJordanDeviceSamsung Galaxy S8+IssueI recently had a Spotify account using an email (let's call this email "A") then I deleted it like a week ago, whenever I go to create a new account using that email it tells me "this email is already connect...

  • Casual Listener
  • Country Jordan Device Samsung Galaxy S8+ Issue I recently had a Spotify account using an email (let's call this email "A") then I deleted it like a week ago, whenever I go to create a new accoun...
  • Bassem
  • Casual Listener
  • 877 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Security
  • 877 Views
  • 6 replies
  • 0 likes

Connection with FB account deleted all my playlists

Hello, I had an account with my facebook account, user : 21eulbat7ll7ptnvq3ijwaulyToday I created a new account via GMAIL and I connected it to facebook hoping to connect also the favorites songs. Problem, everything is gone now and I do not know I t...

  • Visitor
  • Hello,   I had an account with my facebook account, user : 21eulbat7ll7ptnvq3ijwauly Today I created a new account via GMAIL and I connected it to facebook hoping to connect also the favorite...
  • PrettyMuchSwiss
  • Composer
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where are the audio settings??

I can't find them anywhere. I signed up for Premium earlier today. I've googled and there is supposed to be a setting dropdown with options in the upper right. All that's there is profile. I'm in the US and am on desktop/chrome boxI'll attach a few s...

  • Regular
  • I can't find them anywhere. I signed up for Premium earlier today. I've googled and there is supposed to be a setting dropdown with options  in the upper right. All that's there is profile.&nbsp...
  • Xenia
  • Moderator
  • 584 Views
  • 6 replies
  • 0 likes
  • Other
  • 584 Views
  • 6 replies
  • 0 likes

Solved!! GIft e-cards between countries

Hi all Just checking: if I buy a gift e-card from under my account registered in one country with the purpose for this e-card to be redeemed in another country, will it work? I live in New Zealand and want to buy a gift e-card for a person in Spain. ...

  • Music Fan
  • Hi all   Just checking: if I buy a gift e-card from under my account registered in one country with the purpose for this e-card to be redeemed in another country, will it work? I live in N...
  • XedinUnknown
  • Newbie
  • 28293 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 28293 Views
  • 13 replies
  • 0 likes

Superuser Contribution Trouble closing my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am having trouble closing my account and when I receive an email to confirm closing there i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am ha...
  • Ivan
  • Spotify Legend
  • 363 Views
  • 2 replies
  • 0 likes
  • Account
  • 363 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change profile picture and name of account that is linked to facebook?

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueI have a spotify account created using facebook. I've been wanting to change the account name and profile picture but i havent found any options for it. I could change ...

  • Casual Listener
  • Plan Premium Country Argentina Device PC Operating System Windows 10    My Question or Issue I have a spotify account created using facebook. I've been wanting to change the accou...
  • Xenia
  • Moderator
  • 536 Views
  • 3 replies
  • 0 likes
  • Account
  • 536 Views
  • 3 replies
  • 0 likes

Superuser Contribution [GER] Von Family auf Premium wechseln

Hallo, habe aktuell Spotify Family und möchte gerne auf normales Premium wechseln.Früher konnte man wechseln, sodass sich die Laufzeit verlängerte. Geht das nicht mehr? Dankeschön

  • Visitor
  • Hallo,   habe aktuell Spotify Family und möchte gerne auf normales Premium wechseln. Früher konnte man wechseln, sodass sich die Laufzeit verlängerte.   Geht das nicht mehr?   D...
  • Xenia
  • Moderator
  • 1967 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1967 Views
  • 2 replies
  • 0 likes

Playlists I've never played are in recently played

I recently have seen a lot of playlists I don't play in my recently listened to tab. So I switched my password, made is sign out everywhere I was logged into, and revoked all the access from 3rd party apps. This worked for about 3 days, and then it s...

  • Newbie
  • I recently have seen a lot of playlists I don't play in my recently listened to tab. So I switched my password, made is sign out everywhere I was logged into, and revoked all the access from 3rd part...
  • Emilia_8
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 414 Views
  • 1 replies
  • 0 likes

Solved!! Account country

PlanFree/PremiumCountryFranceDeviceiPhone 7 Plus Operating SystemiOS 13.3 My Question or IssueHey, I currently live in France and got a premium account with a French credit card. The thing is, I used to live in USA and I don’t care about all the Fren...

  • Casual Listener
  • Plan Free/Premium Country France Device iPhone 7 Plus  Operating System iOS 13.3   My Question or Issue Hey, I currently live in France and got a premium account with a French cre...
  • Billy-J
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes

Account deleted after changing distributors

After previously distributing my albums and singles via Tunecore, I used Distrokid for my latest release and all of my old releases and with them my whole profile disappeared.I realize I should've read up on that beforehand, but I still find it absol...

  • Visitor
  • After previously distributing my albums and singles via Tunecore, I used Distrokid for my latest release and all of my old releases and with them my whole profile disappeared. I realize I should've ...
  • Billy-J
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
  • 329 Views
  • 1 replies
  • 0 likes

3 month free trial

Student Premium My Question or IssueHi! Im a new Spotify user who subscribed to the student premium last January 2020. I was promised a 3 month free trial after my 1 month paid subscription and yet after my subscription expired I didn't receive the 3...

  • Visitor
  • Student Premium    My Question or Issue Hi! Im a new Spotify user who subscribed to the student premium last January 2020. I was promised a 3 month free trial after my 1 month paid subsc...
  • Billy-J
  • Spotify Star
  • 2132 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 2132 Views
  • 1 replies
  • 0 likes

Can't add family member

Premium Family Plan (with only three members)USADevice: Samsung GalaxyOperating System: Android I'm trying to add my daughter to my family plan, so I send her the link through the Spotify app. When we click on the link on her phone we get a message t...

  • Visitor
  • Premium Family Plan (with only three members) USA Device: Samsung Galaxy Operating System: Android   I'm trying to add my daughter to my family plan, so I send her the link throug...
  • Emilia_8
  • Community Legend
  • 601 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 601 Views
  • 1 replies
  • 0 likes