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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80636 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654680 Views

13 replies

4 likes

Account
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  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735321 Views

18 replies

29 likes

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Change Spify to another Facebook account

Hi I have a Premium account and im glad for it.To test Spottify I created a temp Facebook account. Now I have created a Feacbook account with my creal credentials. How can i transfer my Spotify Premium account to the real FB account ? Br Kasper

Newbie

Hi   I have a Premium account and im glad for it. To test Spottify I created a temp Facebook account. Now I have created a Feacbook account with my creal credentials.   How can i ...

Richard

Community Legend

996 Views

1 replies

0 likes

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  • 1 replies
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Won't acknowledge I have premium

My iphone app will not acknowledge that I have premium and tells me that I am on a 48 hour free trial, it also does not show any of my playlists. I have uninstalled the app and re-installed it. Turned phone off and on etc, all the things that other t...

Newbie

My iphone app will not acknowledge that I have premium and tells me that I am on a 48 hour free trial, it also does not show any of my playlists.  I have uninstalled the app and re-installed it....

497 Views

0 replies

0 likes

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Solved!! User name vs. FB name:. Lost all my playlists!

I have had an account for years, with my Username ID, but after connecting to FB, I am called by my real name and what is worse, I lost all my playlists! They were connected to my username. If I log in with my old username, I am told that the e-mail ...

Newbie

I have had an account for years, with my Username ID, but after connecting to FB, I am called by my real name and what is worse, I lost all my playlists! They were connected to my username. If I log ...

brunotros

Casual Listener

8529 Views

88 replies

0 likes

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  • 88 replies
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Change language set up

The language set up on my account is not the proper one. Anyone who knows how to change the language?

Newbie

The language set up on my account is not the proper one. Anyone who knows how to change the language?

BigFurryMonster

Regular

90974 Views

81 replies

5 likes

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Solved!! Login failure

Hi,I was suddenly thrown out of Spotify.When I try to logon I get the message that it is the wrong username/password. But that is not the case since I use the Facebook login info. And I am currently logged on to FB. I even tried to log off FB and log...

Newbie

Hi, I was suddenly thrown out of Spotify. When I try to logon I get the message that it is the wrong username/password. But that is not the case since I use the Facebook login info. And I am curren...

BrightChen

Casual Listener

26882 Views

34 replies

0 likes

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Confusion with Spotify Social!

Hello! I was recently on Spotify logged in to my account on my friends computer. I signed up to the spotify social where at the time I thought I was logged in to my facebook. When the screen loaded the people list was a combination of friends from bo...

Newbie

Hello!   I was recently on Spotify logged in to my account on my friends computer. I signed up to the spotify social where at the time I thought I was logged in to my facebook. When the screen...

481 Views

0 replies

0 likes

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Ways to Gift Spotify in USA

Is there any way for me to gift Spotify Unlimited / Premium to someone in the US? (Preferably through physical means, ie. Card)Will foreign e-cards work here?

Visitor

Is there any way for me to gift Spotify Unlimited / Premium to someone in the US? (Preferably through physical means, ie. Card) Will foreign e-cards work here?  

Richard

Community Legend

896 Views

2 replies

0 likes

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Playlists are gone due to a possible double account

Hello!When I was logging in to Spotify, ifor some reason it did not recognize me and treated me as a new member and all my playlists and starred songs are gone :o(Can anyone help please?

Newbie

Hello! When I was logging in to Spotify, ifor some reason it did not recognize me and treated me as a new member and all my playlists and starred songs are gone :o( Can anyone help please? 

Richard

Community Legend

723 Views

2 replies

0 likes

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Droid Razr & Spotify

I have tried everything and the music is on my PC, but it will not play on my Razr. It shows up on the phone, but I get a message to Sync Track from your computer. My phone is hooked up to the computer, I even have the premium account now. I am so fr...

Regular

I have tried everything and the music is on my PC, but it will not play on my Razr. It shows up on the phone, but I get a message to Sync Track from your computer. My phone is hooked up to the comput...

Cause_of_Chaos

Casual Listener

564 Views

2 replies

0 likes

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Solved!! can't cancel subscription

When i try to cancel my premium membership it just says that my password is incorrect. I am logging on through facebook, I do not understand why this keeps happening. PLEASE HELP!!!

Newbie

When i try to cancel my premium membership it just says that my password is incorrect. I am logging on through facebook, I do not understand why this keeps happening. PLEASE HELP!!!

Peter__

Community Legend

9277 Views

48 replies

3 likes

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  • 3 likes

can i change my library into album format

is there a way of changing all the individual tracks listed into album format, it takes an age to go through hundreds of singles listed or am i doing something ridicliousy stupid here

Visitor

is there a way of changing all the individual tracks listed into album format, it takes an age to go through hundreds of singles listed or am i doing something ridicliousy stupid here

wsinned

Casual Listener

607 Views

3 replies

0 likes

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  • 3 replies
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purchase

I payed for unlmited music with spotify for 4.99 on the 10th of the month now it wont let me skip music or create a radio station

Newbie

I payed for unlmited music with spotify for 4.99 on the 10th of the month now it wont let me skip music  or create a radio station

494 Views

0 replies

0 likes

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Premium Account is glued to Facebook, but I deactivated FB and still want Spotify :(

I have no desire to continue use on my Premium Spotify account if I have to re-activate my FB in order to do so. I cannot locate any information on changing my Spotify Account details in terms of my username vs. FB email for login purposes. I need to...

Music Fan

I have no desire to continue use on my Premium Spotify account if I have to re-activate my FB in order to do so. I cannot locate any information on changing my Spotify Account details in terms of my ...

647 Views

0 replies

0 likes

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Solved!! Won't Work!!!!

Any idea what this could be? I just upgraded to Spotify Premium yesterday and now I am unable to search for songs on both my computer and mobile. It's like it just quit working! What the hell ??

Casual Listener

Any idea what this could be? I just upgraded to Spotify Premium yesterday and now I am unable to search for songs on both my computer and mobile. It's like it just quit working! What the hell ??

Richard

Community Legend

2436 Views

11 replies

0 likes

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  • 11 replies
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Solved!! Wont let me search music

Hey im having trouble searching music everytime i try it says "Search failed. Please try again" and has said it for the last 10mins... really not happy

Newbie

Hey im having trouble searching music everytime i try it says "Search failed. Please try again" and has said it for the last 10mins... really not happy

Joe

Community Legend

2862 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Account changed from Premium to Free

Hi, Just noticed that my account changed from Premium to Free but I´m still paying the monthly fee. Whats the problem? //Jonsson

Visitor

Hi,   Just noticed that my account changed from Premium to Free but I´m still paying the monthly fee. Whats the problem?   //Jonsson

user-removed

Not applicable

828 Views

2 replies

0 likes

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Downloaded Music Direct on Android, how do I get it to my Spotify?

Hello, I have lots of music downloaded directly to my phone.... how do I get it to Spotify?

Regular

Hello,   I have lots of music downloaded directly to my phone.... how do I get it to Spotify?

Richard

Community Legend

2943 Views

9 replies

0 likes

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  • 9 replies
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Solved!! Community Username problem

I've just logged into these community forums using my spotify login.When asked to enter a username, I mis-typed (doh!) and hit enter just before I noticed. Having searched around for a way to change it (including trying to abandon and sign up again) ...

Roadie

I've just logged into these community forums using my spotify login. When asked to enter a username, I mis-typed (doh!) and hit enter just before I noticed.   Having searched around for ...

Estradaa11

Newbie

2403 Views

16 replies

0 likes

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Solved!! Offline mode

I have logged in but it remains in offline mode. What would cause this issue and how can I correct it?

Newbie

I have logged in but it remains in offline mode.  What would cause this issue and how can I correct it?

Peter__

Community Legend

1397 Views

3 replies

0 likes

  • 1397 Views
  • 3 replies
  • 0 likes