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Email verification doesn't work.

Email verification doesn't work.

I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my computer and also on my phone. Same issue every time.
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Hi, I am having a problem trying to verify my email in Spotify for creators so that I can post an episode for my podcast. I received the email with the link. I click on it, and it sends me to the home page, where it says that I still need to do step 2, which is verifying my email. It does not make sense. It is a loop.

Welcome to the Spotify Community @elosensei!

 

Have you tried opening the link in an incognito window to see if that does the trick? In case it doesn't, check if disabling any browser extensions you have installed helps. It's also worth trying with another browser/device, or using a different network connection - you can ask a friend or a relative to create a mobile hotspot for you.

 

Should the issue persist, I'd recommend reaching out to the folks over at Spotify for Creators so they can investigate further. You can get in touch with them by heading here and selecting Contact Us, located at the bottom of the webpage.

 

Cheers 🤘

YordanModerator
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