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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 479 Views
  • 0 replies
  • 7 likes
  • Security
  • 479 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441277 Views
  • 968 replies
  • 108 likes
  • Account
  • 441277 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196159 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196159 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107125 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107125 Views
  • 70 replies
  • 11 likes

NÃO CONSIGO ASSINAR NENHUM PLANO PREMIUM

NÃO SEI COMO ESSA EMPRESA SOBREVIVE. SIMPLESMENTE NÃO CONSIGO ASSINAR NENHUM PLANO PREMIUM, MESMO TENTANDO COM VÁRIOS CARTÕES DIFERENTES DA O MESMO ERRO E ELES SIMPLESMENTE NÃO FAZEM A VENDA.PRA PIORAR É IMPOSSÍVEL ACHAR UM SUPORTE COM ALGUEM PARA FA...

  • Casual Listener
  • NÃO SEI COMO ESSA EMPRESA SOBREVIVE. SIMPLESMENTE NÃO CONSIGO ASSINAR NENHUM PLANO PREMIUM, MESMO TENTANDO COM VÁRIOS CARTÕES DIFERENTES DA O MESMO ERRO E ELES SIMPLESMENTE NÃO FAZEM A VENDA. PRA PI...
  • Bittencourt
  • Spotify Star
  • 178 Views
  • 3 replies
  • 0 likes
  • Premium
  • 178 Views
  • 3 replies
  • 0 likes

Hello

Please I want to change the number on my account 

  • Visitor
  • Please I want to change the number on my account 
  • Billy-J
  • Spotify Star
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Upgraded to premium duo and paid but my account has not changed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 196 Views
  • 1 replies
  • 0 likes

blue light card

Hi. Do you offer discount for blue light card holders. Blue light card is a website that offers its members ( uk emergency services ) discounts on various products. Device(hone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Andro...

  • Visitor
  • Hi. Do you offer discount for blue light card holders. Blue light card is a website that offers its members ( uk emergency services ) discounts on various products.         &...
  • Billy-J
  • Spotify Star
  • 5947 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 5947 Views
  • 4 replies
  • 0 likes

Spotify charge mr credit card every fn months and I lost all play list and

P2C90***** (removed sensitive info) IS Billing # charged on my credit card. Rectify asap....or I'll block Spotify from c card very soon. It's bs management

  • Visitor
  • P2C90***** (removed sensitive info) IS Billing # charged on my credit card. Rectify asap....or I'll block Spotify from c card very soon. It's bs management
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Address finder won't find Channel Islands addresses

PlanPremium duo plan CountryGuernsey, Channel Islands My Question or IssueI'm trying to add my address in Guernsey to start a duo plan. However, even though Spotify is available in Guernsey, when I try to find my address, nowhere in Guernsey can be f...

  • Visitor
  • Plan Premium duo plan   Country Guernsey, Channel Islands   My Question or Issue I'm trying to add my address in Guernsey to start a duo plan. However, even though Spotify is availab...
  • Billy-J
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 192 Views
  • 1 replies
  • 0 likes

Cannot access my account, chat support is useless and disconnects

Was told a few days ago to reset my password. I reset my password. My account was locked today for some reason. I logged into the chat and was told to e-mail support an ID. Over and over the useless "advisors" just disconnect without providing any as...

  • Regular
  • Was told a few days ago to reset my password. I reset my password. My account was locked today for some reason. I logged into the chat and was told to e-mail support an ID. Over and over the useless ...
  • KillSpotfyGetApple
  • Regular
  • 286 Views
  • 4 replies
  • 0 likes
  • 286 Views
  • 4 replies
  • 0 likes

account won't transfer to new phone

I had to get a new Android phone. I am unable to open my account on the new phone. We have the premium duo. It still works on my wife's phone, will not open on mine. Yes, I logged it off of my old phone.

  • Visitor
  • I had to get a new Android phone. I am unable to open my account on the new phone. We have the premium duo. It still works on my wife's phone, will not open on mine. Yes, I logged it off of my ol...
  • edibletortillla
  • Music Fan
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Glitch on following and follower

I have been only having 17 followers before till the date. Usually i dont check my followers and following list more. I have only followed 2 profiles on my account. I followed An artist and one of my girlfriend. Yesterday i saw that i was following a...

  • Visitor
  • I have been only having 17 followers before till the date. Usually i dont check my followers and following list more. I have only followed 2 profiles on my account. I followed An artist and one of my...
  • edibletortillla
  • Music Fan
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Unrecoverable account?

PlanFreeCountryDenmarkDeviceSGS10S and PCOperating SystemAndroid 12/Windows 10 (22H2 - 19045.4412) My Question or IssueIssue:Can't login to my account.Trying to login via email/pw = "this email and password combination is incorrect".Trying to login v...

  • Newbie
  • Plan Free Country Denmark Device SGS10S and PC Operating System Android 12/Windows 10 (22H2 - 19045.4412)   My Question or Issue Issue: Can't login to my account. Trying to login v...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Login
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution no recuerdo con que correo electronico y tampoco celular registre mi cuenta

Mi cuenta de spotify suele cerrar sesion de vez en cuando y siempre suelo recuperar mi cuenta pero estavez perdi el correo electronico con la que la registre y de igual manera el numero telefonico

  • Visitor
  • Mi cuenta de spotify suele cerrar sesion de vez en cuando y siempre suelo recuperar mi cuenta pero estavez perdi el correo electronico con la que la registre y de igual manera el numero telefonico
  • AlejaR
  • Moderator
  • 173 Views
  • 2 replies
  • 0 likes
  • 173 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not playing any music or audiobooks

PlanPremiumCountry Device(Galaxy A14, HP laptop)Operating System(One UI 6. 1) My Question or IssueWhen I press play on my laptop app and website it doesn't react at all. Both music and audiobooks. On my phone app it says "something went wrong" and no...

  • Visitor
  • Plan Premium Country   Device (Galaxy A14, HP laptop) Operating System (One UI 6. 1)   My Question or Issue When I press play on my laptop app and website it doesn't react at all....
  • Ivelina
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 130 Views
  • 1 replies
  • 0 likes

Inactive Email - Trying to log in

Can anyone point me in the right direction to update my email address? The email address on my account is an inactive old work account.

  • Visitor
  • Can anyone point me in the right direction to update my email address? The email address on my account is an inactive old work account. 
  • AdamDamon
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Cannot reset password as „invitee“ of a Duo account

My GF has the Duo account on her email, I am the invitee (visible in the account settings). Yesterday I was logged out on all devices (forced). Now I can’t login because apparently the PW I have in my PW manager is wrong and neither with my email nor...

  • Visitor
  • My GF has the Duo account on her email, I am the invitee (visible in the account settings). Yesterday I was logged out on all devices (forced). Now I can’t login because apparently the PW I have in m...
  • Maxim
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Changing name

I don’t want to cancel my account because of my music- if I change my name will that prevent someone from finding me if they have previously been listening to my playlists? Blocking doesn’t work because they make other accounts. I was hoping a name c...

  • Visitor
  • I don’t want to cancel my account because of my music- if I change my name will that prevent someone from finding me if they have previously been listening to my playlists? Blocking doesn’t work beca...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Can't change region

PlanFreeCountrySpain -> Norway DeviceSamsung My question or issueI'm from Spain and I'm now living in Norway. I have been using my Spotify account with the region set in Spain for months, but now I get a message saying that I can only use Spotify abr...

  • Visitor
  • Plan Free Country Spain -> Norway   Device Samsung   My question or issue I'm from Spain and I'm now living in Norway. I have been using my Spotify account with the region set i...
  • Luan
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • Free
  • 198 Views
  • 1 replies
  • 0 likes

Can't change country

I had Spotify Premium in Croatia. I moved to the Netherlands, and I can't change my country or update my billing to iDeal. I've tried to switch to Free plan as suggested but still cannot change it. Any suggestions?

  • Visitor
  • I had Spotify Premium in Croatia. I moved to the Netherlands, and I can't change my country or update my billing to iDeal. I've tried to switch to Free plan as suggested but still cannot change it. A...
  • Maxim
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
  • 120 Views
  • 1 replies
  • 0 likes

Friends cant find my account

Hi I’ve just made my account but my friends cant seem to search up my account in the search bar. I didnt make the account through Facebook but i have linked my facebook account.

  • Visitor
  • Hi I’ve just made my account but my friends cant seem to search up my account in the search bar.    I didnt make the account through Facebook but i have linked my facebook account.  ...
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 163 Views
  • 1 replies
  • 0 likes

Does Spotify support Samsung Galaxy S21 FE

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
  • 136 Views
  • 1 replies
  • 0 likes