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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8569 Views
  • 1 replies
  • 9 likes
  • Security
  • 8569 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476415 Views
  • 978 replies
  • 111 likes
  • Account
  • 476415 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208282 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208282 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119443 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119443 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can login on mobile device but not windows (same credentials)

PlanPremiumCountry DevicePC / Redmi Note 10Operating Systemwindows 11 / Android 13, MIUI 14 My Question or IssueHi, I recently updated to windows 11 from 10. on 10 I could login just fine however on 11 it refuses to log me in or reset my password. I ...

  • Visitor
  • Plan Premium Country   Device PC / Redmi Note 10 Operating System windows 11 / Android 13, MIUI 14   My Question or Issue Hi, I recently updated to windows 11 from 10. on 10 I cou...
  • Elena
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 290 Views
  • 1 replies
  • 0 likes

I subscribed premium with a wrong email, but my good email is already used

My correct email is aloready linked with my historical account which I want to keep because of all the data you already have on my habits etc.The wrong, current email is the email I use for a podcast client. It can t be deleted, and it does not need ...

  • Casual Listener
  • My correct email is aloready linked with my historical account which I want to keep because of all the data you already have on my habits etc. The wrong, current email is the email I use for a podca...
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Call a support operator to talk with

It is impossible to talk with someone real to have support, by asking to the bot to talk with a real operator, it is start loading but never come to an end and you can't revive the support you asked for. PlanFree/PremiumCountry Device(iPhone 8, Samsu...

  • Visitor
  • It is impossible to talk with someone real to have support, by asking to the bot to talk with a real operator, it is start loading but never come to an end and  you can't revive the support you ...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Other
    Security
  • 265 Views
  • 1 replies
  • 0 likes

Adding a 7th member to my family plan

Can I add a 7th person to my family plan?

  • Visitor
  • Can I add a 7th person to my family plan?
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

different favorites on each device

I have two devices with Spotify, one iphone and one android and they have different favorites.It's like two different accounts with the same email login.I think it is probably better to use something else?

  • Visitor
  • I have two devices with Spotify, one iphone and one android and they have different favorites. It's like two different accounts with the same email login. I think it is probably better to use somet...
  • Maxim
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Lost my Spotify?

PlanPremiumCountryMexicoDevicePixel 8 ProOperating SystemAndroid Oreo My Question or IssuePlease help me! For some reason I lost all access to my Spotify!! It says I'm not premium anymore, I can't access any songs, I literally cannot play anything! H...

  • Newbie
  •   Plan Premium Country Mexico Device Pixel 8 Pro Operating System Android Oreo   My Question or Issue Please help me! For some reason I lost all access to my Spotify!! It sa...
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 173 Views
  • 1 replies
  • 0 likes

Why did I get an "update your password" email when I login with FB?

PlanPremium FamilyCountryUSADeviceAcer Chromebook (plus others) My Question or IssueI got an email (below). It didn't look very legit, but research says the mouseover links (wl.spotify) are legit, so I assume it is too. But... I don't log directly in...

  • Newbie
  • Plan Premium Family Country USA Device Acer Chromebook (plus others)   My Question or Issue I got an email (below). It didn't look very legit, but research says the mouseover links (wl.s...
  • manflack
  • Visitor
  • 665 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Security
  • 665 Views
  • 2 replies
  • 0 likes

Can I get a account I deleted back?

I deleted a account thinking it was my backup account and it was my main with all my music I was wondering if I could get the account back and recover music

  • Visitor
  • I deleted a account thinking it was my backup account and it was my main with all my music I was wondering if I could get the account back and recover music
  • AdamDamon
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Solved!! I got a 2FA number from WhatsApp, but I didn't link my phone number

Hello,Recently, I got suspicious 2FA number sent to my WhatsApp number, from a verified Spotify WhatsApp account.It's suspicious because I didn't link my phone number to my spotify account.How do I restrict my phone number being someone else that pro...

  • Newbie
  • Hello, Recently, I got suspicious 2FA number sent to my WhatsApp number, from a verified Spotify WhatsApp account. It's suspicious because I didn't link my phone number to my spotify account. How ...
  • kresnas
  • Visitor
  • 5252 Views
  • 13 replies
  • 0 likes
  • 5252 Views
  • 13 replies
  • 0 likes

Superuser Contribution Access denied for idea submissions

PlanPremiumCountryUSADeviceDesktopOperating SystemWindowsMy Question or IssueAttempting to submit and idea to 'Idea Submissions' but keep getting the following message: "Access Denied - You do not have sufficient privileges for this resource or its p...

  • Newbie
  • Plan Premium Country USA Device Desktop Operating System Windows My Question or Issue Attempting to submit and idea to 'Idea Submissions' but keep getting the following message: "Access Deni...
  • aaronnicholls
  • Newbie
  • 473 Views
  • 5 replies
  • 2 likes
  • Account
    Other
  • 473 Views
  • 5 replies
  • 2 likes

Superuser Contribution Hide from devices on same network

PlanPremiumCountry USA My Question or Issue I use Spotify Premium at work- either on my phone or my computer. Both are connected to the company network (LAN or WiFi). Today I noticed my coworker's computer showed up on my list of devices. This is dis...

  • Casual Listener
  • Plan Premium Country  USA   My Question or Issue  I use Spotify Premium at work- either on my phone or my computer.  Both are connected to the company network (LAN or WiFi)....
  • angrypayinguser
  • Casual Listener
  • 26647 Views
  • 39 replies
  • 34 likes
  • Security
  • 26647 Views
  • 39 replies
  • 34 likes

Superuser Contribution You’re out of offline devices.

Tried click sign out of all devices, didn’t work. Just got new iPhone, Mac, Garmin (watch) and have had many devices with downloads on in the past and now it says this. Now after signing back in after logging all my devices out - now can’t download m...

  • Visitor
  • Tried click sign out of all devices, didn’t work. Just got new iPhone, Mac, Garmin (watch) and have had many devices with downloads on in the past and now it says this. Now after signing back in afte...
  • Dessi
  • Moderator
  • 479 Views
  • 3 replies
  • 0 likes
  • 479 Views
  • 3 replies
  • 0 likes

Can Spotify send "Extended Listening History" to the owner of family acc?

When my father created a family plan for Spotify 10 years ago, he created my profile using an old email I no longer have access to.Now, using Stats.fm I am trying to see when I first discovered an artist. They allow you to import your full Spotify Ex...

  • Casual Listener
  • When my father created a family plan for Spotify 10 years ago, he created my profile using an old email I no longer have access to.Now, using Stats.fm I am trying to see when I first discovered an ar...
  • Maxim
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet.  For the past 24 hours, my account has been logged into 3 times, all from completely different coun...
  • Sholva81
  • Visitor
  • 26201 Views
  • 17 replies
  • 13 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 26201 Views
  • 17 replies
  • 13 likes

Superuser Contribution Se puede poner la cuenta del televisor al teléfono?

Me robaron el celular, y no recuerdo mi email para iniciar sesión, pero a la cuenta la tengo en mi televisor, y usualmente no habría problema pero me suscribí a premium en una oferta de 3 meses gratis,y no quisiera estar pagando sino puedo entrar en ...

  • Visitor
  • Me robaron el celular, y no recuerdo mi email para iniciar sesión, pero a la cuenta la tengo en mi televisor, y usualmente no habría problema pero me suscribí a premium en una oferta de 3 meses grati...
  • Dessi
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost account on Family Subscription

I have a family premium account. One of the members on there is my brother.My emailaddress is, lets say: EMAIL AHis emailaddress is, lets say: EMAIL B I always log in through facebook, but one day I noticed my account was suddenly linked to EMAIL B, ...

  • Newbie
  • I have a family premium account. One of the members on there is my brother. My emailaddress is, lets say: EMAIL A His emailaddress is, lets say: EMAIL B    I always log in through faceb...
  • LeonardKeithNg
  • Visitor
  • 2829 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 2829 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Changing emails language?

Plan : PremiumCountry : Belgium My Question or IssueSince I subscribed to the premium plan, I'm recieving Spotify emails -including billing informations and Terms of Use updates- in Dutch. I don't speak a word of Dutch, I speak French which is anothe...

  • Visitor
  • Plan : Premium Country : Belgium   My Question or Issue Since I subscribed to the premium plan, I'm recieving Spotify emails -including billing informations and Terms of Use update...
  • Fildeferr
  • Newbie
  • 9487 Views
  • 10 replies
  • 9 likes
  • Account
  • 9487 Views
  • 10 replies
  • 9 likes

Payment failure

I keep getting this message: Payment failed. You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days.I have contacted my bank and ver...

  • Visitor
  • I keep getting this message: Payment failed. You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll r...
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account cannot be found

Your issue is not fixed. I cannot login. I have iOS, android, mac, pc, several versions. This is an issue on your side. My Question or IssueI cannot login, and it says my account cannot be found when trying to recover it. However, I have received no ...

  • Casual Listener
  • Your issue is not fixed. I cannot login. I have iOS, android, mac, pc, several versions. This is an issue on your side.  My Question or Issue I cannot login, and it says my account cannot be f...
  • Joan
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium
  • 214 Views
  • 1 replies
  • 0 likes