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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079946 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079946 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49828 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49828 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146218 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146218 Views
  • 4840 replies
  • 118 likes

Solved!! Spotify update on phone has account problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I have had a Spotify Unlimited Account for the last 11 years. An update I received a few ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi! I h...
  • silvaric
  • Casual Listener
  • 515 Views
  • 10 replies
  • 0 likes
  • Unlimited
  • 515 Views
  • 10 replies
  • 0 likes

Solved!! Pub on my account prenium

hello,I am French I have just taken the 3-month samsung prenium trial offer and although my account appears to be in prenium, I still have advertisements路‍what can I do?thank you for your answersgood day PlanPremiumCountryFranceDeviceSamsung note 10+

  • Regular
  •   hello, I am French I have just taken the 3-month samsung prenium trial offer and although my account appears to be in prenium, I still have advertisements🤷‍ ♀️ what can I do? thank you f...
  • Kryptonell
  • Regular
  • 277 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 277 Views
  • 8 replies
  • 0 likes

Account hacked

Plan Free/Premium: no Country :vietnam Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ịphon 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS10

  • Newbie
  • Plan Free/Premium: no Country :vietnam   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ịphon 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS10 &...
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 1 likes
  • Account
  • 208 Views
  • 1 replies
  • 1 likes

Superuser Contribution Password reset email

Hi, I purchased a premium membership for my account. I had been using Spotify for like three weeks on my iPhone 7 device until it suddenly logged off a few days ago by itself. When I tried to log in using my credentials it says the password is wrong....

  • Newbie
  • Hi,  I purchased a premium membership for my account. I had been using Spotify for like three weeks on my iPhone 7 device until it suddenly logged off a few days ago  by itself. When I tri...
  • Alex
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
  • 257 Views
  • 1 replies
  • 0 likes

Change account language

Hi, I live in Belgium where we speak 3 languages. My account is setup in Dutch but I speak French. I do not see any parameters that let me change that. How can I change the language of my acocunt? Thanks for your help

  • Newbie
  • Hi,   I live in Belgium where we speak 3 languages. My account is setup in Dutch but I speak French. I do not see any parameters that let me change that. How can I change the language of my ac...
  • OneByBoo
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 182 Views
  • 1 replies
  • 0 likes

[Other] Changing from premium to free - Are my songs safe?

Hi, im looking at changing from premium to free briefly before going back to Premium through my phone plans discount.Im just curious as to whether this brief changeover will un-save and un-like all the songs and playlists that i have currently connec...

  • Newbie
  • Hi, im looking at changing from premium to free briefly before going back to Premium through my phone plans discount. Im just curious as to whether this brief changeover will un-save and un-like all...
  • OneByBoo
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Other
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Change country from South Korea to US

My Question or IssueI purchased the premium plan in South Korea, but I recently moved to the US. I want to change my country to the US and update my plan to the right billing, but Spotify will not let me change my country to the US. In the account se...

  • Casual Listener
  • My Question or Issue I purchased the premium plan in South Korea, but I recently moved to the US. I want to change my country to the US and update my plan to the right billing, but Spotify will not ...
  • music_12
  • Casual Listener
  • 352 Views
  • 2 replies
  • 1 likes
  • Account
  • 352 Views
  • 2 replies
  • 1 likes

Solved!! If I remove all my tracks, do I lose my Artist Page?

I released a single in 2017. Now I'm about to put out my debut EP, which will be sent to distribution in a few weeks. Though before the new EP is published, I'll ask for the old single to be taken down (for marketing and artistic reasons).My question...

  • Newbie
  • I released a single in 2017.  Now I'm about to put out my debut EP, which will be sent to distribution in a few weeks. Though before the new EP is published, I'll ask for the old single to be ta...
  • Billy-J
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating Payment Info for Duo Account without Plan Manager

Plan: Duo PlanCountry: CanadaDevice: Mobile (Android) & desktopOperating System: Windows 10 I can't update my payment info. A long time ago, I upgrade to a duo account from a free account. A plan manager wasn't assigned and I don't have the option to...

  • Newbie
  • Plan: Duo Plan Country: Canada Device: Mobile (Android) & desktop Operating System: Windows 10   I can't update my payment info.  A long time ago, I upgrade to a duo account f...
  • Eni
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution suporte Canvas

Estou precisando de ajuda pois na minha conta Spotify não aparece a opção Canvas.O interessante é que o meu plano é família e outros membros possuem a opção Canvas.PlanoPremiumBrasil Device(Samsung A71)Operating System(Android)Estou triste por não ex...

  • Newbie
  • Estou precisando de ajuda pois na minha conta Spotify não aparece a opção Canvas. O interessante é que o meu plano é família e outros membros possuem a opção Canvas. Plano Premium Brasil   ...
  • Elena
  • Moderator
  • 333 Views
  • 3 replies
  • 0 likes
  • Premium
  • 333 Views
  • 3 replies
  • 0 likes

Playing One Song

So, I just want to listen to one song sometimes. I search it up but all that pops up are Playlists. I can't find it by itself. When I click on the playlists that have it, it's not the first one and I use all my skips trying to get to it but it fails....

  • Visitor
  • So, I just want to listen to one song sometimes. I search it up but all that pops up are Playlists. I can't find it by itself. When I click on the playlists that have it, it's not the first one and I...
  • Billy-J
  • Spotify Star
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me llega el correo de verificación

Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium. Pero dicho correo no me llega. Ni en spam ni nada.¿Cómo puedo verificarla...

  • Newbie
  • Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium.  Pero dicho corr...
  • Elena
  • Moderator
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
  • 295 Views
  • 1 replies
  • 0 likes

can't cancel premium or login

I will preface by saying the account I am using to post this is not the account I am referring to. Years ago, my ex and I were sharing a spotify account. I got a new phone recently and went to log onto my account on the new device. I cannot access it...

  • Newbie
  • I will preface by saying the account I am using to post this is not the account I am referring to.   Years ago, my ex and I were sharing a spotify account. I got a new phone recently and went ...
  • Billy-J
  • Spotify Star
  • 582 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution My accounts seems to be not up-to-date even tho my app is

Hi there, I just wanted to make a quick post here to show an issue that I noticed days ago. It's been a long time since I have had issues with the Spotify app, I missed some features like canvas and lyrics (I somehow got the lyrics back but I'm still...

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  • Regular
  • Hi there, I just wanted to make a quick post here to show an issue that I noticed days ago.  It's been a long time since I have had issues with the Spotify app, I missed some features like canv...
  • MafeG
  • Moderator
  • 284 Views
  • 5 replies
  • 1 likes
  • Account
  • 284 Views
  • 5 replies
  • 1 likes

Superuser Contribution My Spotify account cannot be recovered because it was set up with Facebook

Spotify couldn't recover my account because I set it up from Facebook, but the recovery links came to my e-mail address and the links don't work, they say they can't help me due to security and privacy policies, it's annoying.

  • Casual Listener
  • Spotify couldn't recover my account because I set it up from Facebook, but the recovery links came to my e-mail address and the links don't work, they say they can't help me due to security and priva...
  • blackaas
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 260 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Change countries + transfer data

PlanPremium to Premium FamilyCountryFrance to Ireland My Question or IssueGood morning, I have moved to Ireland about 3 years ago but kept my account based in France since I haven't opened a bank account here. However, the country which my account is...

  • Casual Listener
  • Plan Premium to Premium Family Country France to Ireland   My Question or Issue Good morning,   I have moved to Ireland about 3 years ago but kept my account based in France since I...
  • Jeremy
  • Moderator
  • 227 Views
  • 3 replies
  • 0 likes
  • Other
  • 227 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Codes on Physical Brand Product

I run a DTC online wine business. I was wondering if it is legal to print and include a Spotify QR code and playlist with their purchased wine order? No extra cost is included, only the wine is the commercial part of this exchange. Best, Owen

  • Newbie
  • I run a DTC online wine business. I was wondering if it is legal to print and include a Spotify QR code and playlist with their purchased wine order?   No extra cost is included, only the wine...
  • MafeG
  • Moderator
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I lose mobile access if I cancel my premium?

Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!

  • Casual Listener
  • Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!
  • yetitears
  • Gig Goer
  • 232 Views
  • 4 replies
  • 0 likes
  • Premium
  • 232 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can't enter zip code

I received an email from Spotify asking me to update my zip code, so that Spotify would have it for tax purposes. My zip code is 75068-3150, which has a different tax rate than 75068. When I try to save the zip code, I receive an error that indicates...

  • Newbie
  • I received an email from Spotify asking me to update my zip code, so that Spotify would have it for tax purposes.  My zip code is 75068-3150, which has a different tax rate than 75068.   ...
  • MafeG
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! All playlists gone after account change

PlanPremiumCountrySwedenDeviceGalaxy s8Operating System My Question or IssueHi,My girlfriend and I have been using premium family for some time, and yesterday we decided to change to Duo. After I sent the invitation to her, all her playlists and arti...

  • Casual Listener
  • Plan Premium Country Sweden Device Galaxy s8 Operating System   My Question or Issue Hi, My girlfriend and I have been using premium family for some time, and yesterday we decided to c...
  • Maxim
  • Spotify Star
  • 522 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 522 Views
  • 3 replies
  • 0 likes