Mein Premium Abo wird auf meinem neuen Handy nicht übernommen

[#1]

Handywechsel
Premium Abo wird nicht übernommen

[Maxim]

Hey there,

Thanks for reaching out. I hope you don't mind a reply in English since this is the main language of this Community. 🙂

It sounds like you've logged into the wrong account. You can log in at https://spotify.com/account to see if the account you're logging in with is on Premium.

If you still have access to your old phone and haven't reset it yet, you can open the Spotify app, head into Settings, and click on Account. It should show you your username there.

Let me know how it goes!