Emails in Wrong Language

[halley_carleton]

I recently spent some time in Sweden but am currently the usa. Now when I get email updates from Spotify they are in Swedish. How do I fix this?

As an example I recently got an email titled "The River med Son Little finns nu på Spotify!".

[Ox1]

Hello!
It looks like you have the wrong country selected. You can change it here.

If you are using Premium, you have to update your payment details to the USA ones.

Have a great day!

[halley_carleton]

The coutry selected is USA

My payment is also from the USA and has never been changed.

[Ox1]

When did you get your last email? Are you sure you got it when you were back in the USA?
Thanks!

[halley_carleton]

Today, it was the one I gave as an example. I also got a similar one a few days ago.

I got back 3 months ago

[Ox1]

Okay, can you please screenshot the email (if it isn't personal)? 😉

[halley_carleton]

I also occassionally have had swedish ads(top of browse section) in the Windows Spotify Client within a month of getting back, although I haven't noticed that happen recently(I don't usually go to that page, so it might still be happening for all I know).

[halley_carleton]

Here is a screenshot

[Ox1]

Thanks! I've escalated this post to Spotify, they will have a look at it 😉
Have a great day!

[lowiie_]

I've got the exact same problem,  but it's in finnish and not in swedish 🙂

[Hans_]

Today I received a marketing email in French ("Soyez le DJ de vos prochaines soirées."), sent by Spotify France. I have my subscription in Belgium, language preference set to English.

I never moved location, why does Spotify suddenly locate me in France?

[ronfar]

Same with me Hans, I also received a French email. 

[budanap]

I have unsubscribed to email notifications in the country I subscribed in (Indonesia) because at times I did not fully understand the translated message. I wish to continue subscribing to all email notifications if it were in English.