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Error 500 in my Account

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Error 500 in my Account

sirlukas

Hi,

 

I think I opened my acocunt back in 2010 in the UK and never used it.

Now I logged in to my account but I cannot access my account settings at all.

I believe it is because I have not used it for such a long time and the fact that I now live in Poland, not the UK where it was initially created?

Moreover, the pricing is still suggested in GBP, not PLN once I log in.

 

Attached is screenshot of the error message I am getting, thanks!

spotify.PNG
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Accepted Solutions
Marked as solution

SergioDavid

Hey @sirlukas, welcome to the Community!

 

In this case, we suggest you follow the steps listed here to update your country setting. If you have any trouble following those steps, try using an incognito window to see if it helps.

 

Let us know how it goes.

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Marked as solution

SergioDavid

Hey @sirlukas, welcome to the Community!

 

In this case, we suggest you follow the steps listed here to update your country setting. If you have any trouble following those steps, try using an incognito window to see if it helps.

 

Let us know how it goes.

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