Help Wizard

Step 1

NEXT STEP

Error Message when adding family members

Error Message when adding family members

Has anyone else experienced the frustration of signing up for the premium family plan? I have tried to add my husband and kids but continue to get an error that I am not following the format or something like that. I have tried several times and it will not work. Any suggestions would be helpful, Thanks! 

 

Reply
1 Reply

Hey @e911corbin,

 

Please make sure that there are no capital letters in the email address.


Let me know how it goes.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts