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Avatar of xDerexx
Newbie
2014-08-12 12:07 PM

Hi!

 
Today morning I bought Spotify gift card, If I try active this gift card I have this problem
 
"Oops! Something went wrong, please try again or check out our help area"
 
Help me please!
 
Thank you.
 
Greetings.
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Avatar of Taylor
Community Legend
2014-08-12 12:26 PM

Hi, and welcome to the community!

 

As this is a transaction sort of issue, I suggest you submit an online contact form; and someone at Spotify can look into it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

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Avatar of Taylor
Community Legend
2014-08-12 12:26 PM

Hi, and welcome to the community!

 

As this is a transaction sort of issue, I suggest you submit an online contact form; and someone at Spotify can look into it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||
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