Eu não consigo receber o link no email para alteração da senha.

[Iack]

Eu sei que o email está correto porque eu estou logado no app, mas eu não consigo logar no laptop, porque não sei a senha, eu já pedi a alteração da senha mas eu não recebo o email. Já vi no spam e nada.

[Billy-J · Accepted solution]

Hey there! I am happy to help and I hope that you do not mind me replying in English.

Can you try resetting your password here using a different browser or private window? If that doesn't work, you can try the same steps using a different device or a different network connection, if possible. 

Let me know how this goes! 

[Iack]

Thank you very much, I put the link in the Opera browser and it worked. I managed to change the password. Thanks.

[Billy-J]

Hey @Iack, 

You’re very welcome! I am happy to hear that worked. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!