Facebook account deactivated: how do I recover my Spotify premium account?

[chero_lain]

Hello! I'm not an English native speaker, so I'm sorry for any mistake. I want to recover my premium subscription, but Spotify doesn't let me enter into my account. I tried contacting spotify on "support.spotify.com", but there was no useful answer.

How can I recover it? Or at least cancel it?

[Alejandro_C]

Hey @chero_lain, welcome to the Community!

If your Premium account was created thrpugh Facebook, they'r eboth connected for login. To solve it, you cas try reactivating your Facebook account and try logging into Spotify. If you'd rather not login with Facebook anymore, just get in touch with our Accounts ream via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.