Family account - children different adress

[toinbun]

Hello,

Can I use a family acount??
Three childeren live with me and my ex 50/50.
Official adress is at my ex.
Eldest official adress is in city where she studies.

[Anyk17]

Hey @toinbun!

Welcome to the Community.

Keep in mind that to invite someone to your Premium for Family subscription, they must reside at the same physical address as you.

You can find more info about the plan at https://support.spotify.com/account_payment_help/subscription_options/premium-for-family-faq/.

Let us know if we can help with anything else.

[toinbun]

They have 2 or 3 physical addresses.

One of the adresses is with me.

So I think it is ok.

[mommadata]

I also have four children that I can prove are my children by birth certificate.  They are 50/50 me and my ex husband.  They do not exactly have an official address as they are children.  They also have their fathers last name - hence the comment about birth certificate.  

Spotify should get with the times and sort a way to accomodate these scenerios.  I just bought a family subscritiption and realize now the technical difficulty and will be extremely disappointed.  

Further to not be able to contact anybody?  This is a poor business strategy for such an amazing product as I experienced with my trial version.

Any feedback appreciated.

[mommadata]

Did this work out for you?

[mommadata]

AnyK3 - can you add comments to my reply on this.  I did not crete a new thread?  

Thanks