Family premium

[Sgiraldo2087]

I changed my account from premium to a family one. I added 2 family members and they keep fighting over the same slot or if 1 listens the other gets kicked out from it.

[MattSuda]

Hey @Sgiraldo2087

Sorry to hear about this.

No worries, I can help clear up the confusion.

The way Spotify Family works is that each person creates their own Spotify account first if they do not already have one. For everyone to create a Spotify account they will need their own email address.

Once everyone has their own Spotify account you then invite them to join your family plan and then they sign in with that account in the app. Make sure everyone enters the same home address when it asks for verification. Then everyone will be able to listen without interrupting the other users.

Check out these pages for help with the Family Plan:

https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/

https://support.spotify.com/account_payment_help/premium_for_family/