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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4812 Views
  • 1 replies
  • 9 likes
  • Security
  • 4812 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466836 Views
  • 976 replies
  • 111 likes
  • Account
  • 466836 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206155 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206155 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114842 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114842 Views
  • 72 replies
  • 12 likes

Help with login details?!

Hi all, my friend has forgotten/lost both password and usernames-is there any way around this? When clicking on contact form it's directing us to log in-obviously we can't?Any ideas would be much appreciated!!Thank youDaisy

  • Newbie
  • Hi all, my friend has forgotten/lost both password and usernames-is there any way around this? When clicking on contact form it's directing us to log in-obviously we can't? Any ideas would be much...
  • itu_
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

HELP! Account may be compromied..

I recently went into my settings and it looks like someone full-fledged got into my account! My username, phone number, and login(for FACEBOOK) are all the same. But he has changed my Birth date, as well as my password! I can now only log in via Face...

  • Casual Listener
  • I recently went into my settings and it looks like someone full-fledged got into my account! My username, phone number, and login(for FACEBOOK) are all the same. But he has changed my Birth date, as ...
  • itu_
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 275 Views
  • 1 replies
  • 0 likes

Premium account but says free, password reset not working

HiI've had a premium account for a while, and recently upgraded the app on my phone and had to re-sign in. In doing so, it put me under the same username as free.When I go to reset my password to see if that will affect it, the links sent to my email...

  • Newbie
  • Hi I've had a premium account for a while, and recently upgraded the app on my phone and had to re-sign in. In doing so, it put me under the same username as free. When I go to reset my password ...
  • itu_
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
    Unlimited
  • 344 Views
  • 1 replies
  • 0 likes

Multiple accounts

When I log in, sometimes it logs me into different accounts. It says its a "free"account (when I know I have an active account I pay for) and I have completely different playlist so I know its not the same. I just got a new phone, re-downloaded the a...

  • Newbie
  • When I log in, sometimes it logs me into different accounts. It says its a "free"account (when I know I have an active account I pay for) and I have completely different playlist so I know its not th...
  • itu_
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Recently added filer

When I try and add the 'recently added' filter on my iPhone, it doesn't save the filter and reverts back to 'custom'.

  • Newbie
  • When I try and add the 'recently added' filter on my iPhone, it doesn't save the filter and reverts back to 'custom'.
  • 143 Views
  • 0 replies
  • 0 likes
  • Premium
  • 143 Views
  • 0 replies
  • 0 likes

Disconnected from Facebook and lost EVERYTHING - playlists, premium etc...

I only wanted to stop sharing songs on Facebook. I was going through Preferences on Spotify, and under the section titled 'Social' I selected the option to disconnect from Facebook. After I cliked that, I was automatically logged out. I attempted to ...

  • Visitor
  • I only wanted to stop sharing songs on Facebook. I was going through Preferences on Spotify, and under the section titled 'Social' I selected the option to disconnect from Facebook. ...
  • kwerst
  • Newbie
  • 2078 Views
  • 20 replies
  • 0 likes
  • 2078 Views
  • 20 replies
  • 0 likes

SPOTIFY ACCOUNT GEHR NICHT

Hallo, ich habe da ein Problem. Ich habe ein Spotify Konto mit Premium. Wenn ich mich anmelde habe ich zwar meine Playlists noch ABER kein Premium. Wo liegt das Problem? Ganz einfach. Mein Kumpel benutzt das gleiche Konto, er aber hat Spotify mit Pre...

  • Newbie
  • Hallo, ich habe da ein Problem. Ich habe ein Spotify Konto mit Premium. Wenn ich mich anmelde habe ich zwar meine Playlists noch ABER kein Premium. Wo liegt das Problem? Ganz einfach. Mein Kumpel ben...
  • 140 Views
  • 0 replies
  • 0 likes
  • Premium
  • 140 Views
  • 0 replies
  • 0 likes

cancelled subscription as payment is pending

I meant to cancel my premium subscription before May, but I forgot because of the weekend. My bank account shows the $9.99 as a pending payment. If I canceled it today, can the charge be stopped and I won't have premium for this month? Or will the ch...

  • Newbie
  • I meant to cancel my premium subscription before May, but I forgot because of the weekend. My bank account shows the $9.99 as a pending payment. If I canceled it today, can the charge be stopped and ...
  • sean12reagan
  • Newbie
  • 313 Views
  • 1 replies
  • 1 likes
  • 313 Views
  • 1 replies
  • 1 likes

Solved!! Plano familiar

My daughter's father passed away, he has the plan, we do not have access to the account to exclude it from the profile and add it to me and I have already done so. Delete it from the profile and add it to me and I already did it. What to do?

  • Regular
  • My daughter's father passed away, he has the plan, we do not have access to the account to exclude it from the profile and add it to me and I have already done so. Delete it from the profile and add ...
  • Bittencourt
  • Spotify Star
  • 484 Views
  • 8 replies
  • 0 likes
  • 484 Views
  • 8 replies
  • 0 likes

unable to update password

When I try to change my spotify password, the email comes through and I can go to the page where one is supposed to change their password, but when I enter a password which fulfils all the specified criteria, I am simply returned with the message "Un...

  • Newbie
  • When I try to change my spotify password, the email comes through and I can go to the page where one is supposed to change their password, but when I enter a password which fulfils all the specified ...
  • r3sk
  • Newbie
  • 406 Views
  • 2 replies
  • 1 likes
  • 406 Views
  • 2 replies
  • 1 likes

"Unable to update password" when trying to change password

When I try to change my spotify password, the email comes through and I can go to the page where one is supposed to change their password, but when I enter a password which fulfils all the specified criteria, I am simply returned with the message "Un...

  • Newbie
  • When I try to change my spotify password, the email comes through and I can go to the page where one is supposed to change their password, but when I enter a password which fulfils all the specified ...
  • ErickRGuetta
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Hi i forgot my log in email and password, what should i do?

Hi I forgot the log in email and password, what should i do?My email [Personal Information - Removed by Star][Personal Information - Removed by Star]

  • Casual Listener
  • Hi I forgot the log in email and password, what should i do? My email [Personal Information - Removed by Star] [Personal Information - Removed by Star]
  • Mikek6
  • Casual Listener
  • 956 Views
  • 2 replies
  • 0 likes
  • Login
  • 956 Views
  • 2 replies
  • 0 likes

Charged monthly on free account

I have been paying 9.99 a month for spotify but I am getting the free subscription still.

  • Casual Listener
  • I have been paying 9.99 a month for spotify but I am getting the free subscription still.
  • Robert_W
  • Community Legend
  • 359 Views
  • 4 replies
  • 0 likes
  • 359 Views
  • 4 replies
  • 0 likes

No puedo ver la actividad de las personas que sigo

No puedo ver la actividad de las personas que sigo porque ha desaparecido la barra de la zona derecha de la pantalla y en la pestaña "vsta" ni siquiera aparece la opción para activarla ¿qué puedo hacer? Gracias

  • Newbie
  • No puedo ver la actividad de las personas que sigo porque ha desaparecido la barra de la zona derecha de la pantalla y en la pestaña "vsta" ni siquiera aparece la opción para activarla ¿qué puedo h...
  • smaikelson
  • Regular
  • 10374 Views
  • 4 replies
  • 4 likes
  • Account
  • 10374 Views
  • 4 replies
  • 4 likes

cant reset password - complete mess

I'm trying to add my partner to my Family premium account but he can't log in into his account, he is trying to reset his password but every time he puts his new password in Spotify keeps saying it can't update the password.I'm writing on my account ...

  • Newbie
  • I'm trying to add my partner to my Family premium account but he can't log in into his account, he is trying to reset his password but every time he puts his new password in Spotify keeps saying...
  • yendorii2nd
  • Newbie
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 306 Views
  • 1 replies
  • 0 likes

Pagar Con Tarjeta de Debito

Buen Dia Tengan Todos USTEDES , El Motivo de Este Mensaje es to see si heno la POSIBILIDAD DE Pagar spotify premium con Una Tarjeta de debito Coppel , Esto Es Por La citación de Que no es de mi gusto manejar Tarjetas de crédito . Bueno me despido Con...

  • Newbie
  • Buen Dia Tengan Todos USTEDES , El Motivo de Este Mensaje es to see si heno la POSIBILIDAD DE Pagar spotify premium con Una Tarjeta de debito Coppel , Esto Es Por La citación de Que no es de mi gusto...
  • TatySosa
  • Newbie
  • 21102 Views
  • 4 replies
  • 0 likes
  • 21102 Views
  • 4 replies
  • 0 likes

My Music is linked to the wrong artist .

I have a couple singles on Spotify , my artist name is Rome'z. Apparently there is another artist name Romez on spotify and my singles keep linking to him , Spotify only sends me auto genrated emails when I reach out , how to I correct this!!!

  • Casual Listener
  • I have a couple singles on Spotify , my artist name is Rome'z. Apparently there is another artist name Romez on spotify and my singles keep linking to him , Spotify only sends me auto genrated emails...
  • Maxim
  • Spotify Star
  • 693 Views
  • 8 replies
  • 0 likes
  • Account
  • 693 Views
  • 8 replies
  • 0 likes

Superuser Contribution Get premium via mobile (smart)

Hi! I've tried to upgrade to premium via mobile (SMART carrier). So I entered the PIN from SMART but got an error saying PIN is invalid. But then I received another text from SMART "You have allowed Spotify to charge against airtime. This is valid fo...

  • Casual Listener
  • Hi! I've tried to upgrade to premium via mobile (SMART carrier). So I entered the PIN from SMART but got an error saying PIN is invalid. But then I received another text from SMART "You have allowed ...
  • Krookroo
  • Newbie
  • 4173 Views
  • 6 replies
  • 0 likes
  • 4173 Views
  • 6 replies
  • 0 likes

Spotify Premium Library erased and replaced.

I've been using premium for about 6 months and I've just logged in and all my playlists had been deleted and saved albums had been replaced by someone elses collection.I managed to restore my playlists on the desktop site but no sign of any other sav...

  • Newbie
  • I've been using premium for about 6 months and I've just logged in and all my playlists had been deleted and saved albums had been replaced by someone elses collection. I managed to restore my playl...
  • 200 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
  • 200 Views
  • 0 replies
  • 0 likes

Solved!! Problem logging in

Hi, it will only allow me to login via desktop but not within app, saying I already have an account. Which is true, so why not allow me to login to that account?

  • Casual Listener
  • Hi, it will only allow me to login via desktop but not within app, saying I already have an account. Which is true, so why not allow me to login to that account?
  • Sp114
  • Casual Listener
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes