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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1653 Views
  • 0 replies
  • 7 likes
  • Security
  • 1653 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446300 Views
  • 970 replies
  • 108 likes
  • Account
  • 446300 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199209 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199209 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108426 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108426 Views
  • 72 replies
  • 11 likes

Paid for a premium account got free

Today i've paid for my premium account, this was the last month i wanted to have access to spotify premium so i changed my profile to spotify free with the knowledge that Im still able to listen to spotify premium this month untill 25 may 2017. When ...

  • Casual Listener
  • Today i've paid for my premium account, this was the last month i wanted to have access to spotify premium so i changed my profile to spotify free with the knowledge that Im still able to listen to s...
  • MattSuda
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Interruptions

Everyday the songs I am listening to seem to be interrupted by someone who wants to listen to this random Asian artist with the name Nguyen! No one has my account details, so the only thing I can think of is if someone has hacked my account! Can you ...

  • Casual Listener
  • Everyday the songs I am listening to seem to be interrupted by someone who wants to listen to this random Asian artist with the name Nguyen! No one has my account details, so the only thing I can thi...
  • Morkos88
  • Casual Listener
  • 283 Views
  • 3 replies
  • 0 likes
  • 283 Views
  • 3 replies
  • 0 likes

Solved!! Premium to family account

Hey there, my wife and I are using spotifiy for years.Now our daughter is old enough to have her own taste in music and wants to have an account of her own. Is it possible to merge 2 premium account to a family account withour loosing each of our pla...

  • Casual Listener
  • Hey there,   my wife and I are using spotifiy for years. Now our daughter is old enough to have her own taste in music and wants to have an account of her own.   Is it possible to merg...
  • MattSuda
  • Spotify Star
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

Can't change listening device for family members

Why my members in Premium Family cant't swap device for listening?

  • Newbie
  • Why my members in Premium Family cant't swap device for listening?
  • MattSuda
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 166 Views
  • 1 replies
  • 0 likes

Losing my account

I recently just downloaded the spotify application for mac and when i logged in from there, my phone auto logged out from my account. I logged in with facebook and lost my premium subscription and all my songs and playlists. I managed to find my acco...

  • Visitor
  • I recently just downloaded the spotify application for mac and when i logged in from there, my phone auto logged out from my account.   I logged in with facebook and lost my premium subscripti...
  • MattSuda
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
  • 171 Views
  • 1 replies
  • 0 likes

Playlists deletadas

Alguém invadiu meu Spotify, sabe-se Deus como, e deletou todas as minhas playlists. Consegui recuperar minha senha ao entrar pelo facebook e alterei a senha. Porém quando fui recuperar minhas playlists, só algumas playlists estavam lá. Tem algum jeit...

  • Newbie
  • Alguém invadiu meu Spotify, sabe-se Deus como, e deletou todas as minhas playlists. Consegui recuperar minha senha ao entrar pelo facebook e alterei a senha. Porém quando fui recuperar minhas playlis...
  • Bittencourt
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

Alteração de CEP

Ao entrar nas configurações da minha conta, onde eu posso alterar o número do celular, por exemplo, não consigo cadastrar o meu CEP. Por conta disso, acabei sendo excluída do plano familiar em queestava. Gostaria de saber como posso fazer para cadast...

  • Casual Listener
  • Ao entrar nas configurações da minha conta, onde eu posso alterar o número do celular, por exemplo, não consigo cadastrar o meu CEP. Por conta disso, acabei sendo excluída do plano familiar em queest...
  • Bittencourt
  • Spotify Star
  • 923 Views
  • 4 replies
  • 0 likes
  • 923 Views
  • 4 replies
  • 0 likes

My account is gone?!

So my phone is pretty much always logged in, as well as my computer. I log in using a Username and password and just leave it at that.Today I went to the spotify app on my phone and it was logged off. I keep trying to login but it says I have an inva...

  • Visitor
  • So my phone is pretty much always logged in, as well as my computer. I log in using a Username and password and just leave it at that. Today I went to the spotify app on my phone and it was logged...
  • user-removed
  • Not applicable
  • 171 Views
  • 2 replies
  • 0 likes
  • 171 Views
  • 2 replies
  • 0 likes

Anmeldung

nach download und erfolgreicher Registrierung ist Anmeldung seit einiger Zeit über den desktop icon nicht mehr möglich. Es erscheint keine Fehlermeldung, aber das Programm reagiert nicht und öffnet sich nicht (windows 10). Das Paßwort habe ich erfolg...

  • Newbie
  • nach download und erfolgreicher Registrierung ist Anmeldung seit einiger Zeit über den desktop icon nicht mehr möglich. Es erscheint keine Fehlermeldung, aber das Programm reagiert nicht und öffnet s...
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Login
  • 218 Views
  • 1 replies
  • 0 likes

My Spotify Hacked!

It appears that somebody hacked my account (premium) and deleted most of my playlists. I managed to recover some of them, and saw that they had been deleted on 18th April. The Spotify was set to play on "Randy's Iphone", and there were playlists that...

  • Newbie
  • It appears that somebody hacked my account (premium) and deleted most of my playlists. I managed to recover some of them, and saw that they had been deleted on 18th April. The Spotify was set to play...
  • iamandyhill
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 192 Views
  • 1 replies
  • 0 likes

Cannot set device password

HiI have tried to set my device password, but without success. Every time I click the link sent in an email i get"Oh no!Something has gone wrong! But don't be sad.You can try again a little bit later. " error and have no idea what to do with this. It...

  • Regular
  • Hi I have tried to set my device password, but without success. Every time I click the link sent in an email i get " Oh no! Something has gone wrong! But don't be sad. You can try again a lit...
  • ikciwor
  • Regular
  • 1157 Views
  • 22 replies
  • 1 likes
  • Login
    Security
  • 1157 Views
  • 22 replies
  • 1 likes

I am being charged £9.99 but my two accounts are BOTH showing as FREE I cannot find the PREMIUM ac

I have had spotify for years - I ahve ALWAYS paid - my card shows £9.99 a month being deducted - however my account shows as a FREE acoount and I searched for other emails I use and my husband has an account but again it shows as FREE - I cannot find...

  • Visitor
  • I have had spotify for years - I ahve ALWAYS paid - my card shows £9.99 a month being deducted  - however my account shows as a FREE acoount and I searched for other emails I use and my husband ...
  • MattSuda
  • Spotify Star
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

Trouble logging in

I can't seem to log into my account I know all info is correct but it keeps telling me my email address is already signed up well I already know that that's why I tried logging in and not signing up I'm so annoyed right now

  • Newbie
  • I can't seem to log into my account I know all info is correct but it keeps telling me my email address is already signed up well I already know that that's why I tried logging in and not signing up ...
  • iamandyhill
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Not able to download.

Saddly, I was robbed a few days ago, so I had to buy a new phone, and trying to download music for my new phone I got the message "YOU CAN ONLY DOWNLOAD MUSIC FOR THREE EQUIPMENTS" I followed the troubleshooting posted on the official page, but this ...

  • Newbie
  • Saddly, I was robbed a few days ago, so I had to buy a new phone, and trying to download music for my new phone I got the message "YOU CAN ONLY DOWNLOAD MUSIC FOR THREE EQUIPMENTS"  I followed ...
  • MattSuda
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

My account has been hacked

My premium account has been breached.Received an email this morning, informing me that my accounts email has been changed (yeah, cheers for not verifying the request beforehand!)Emailed 3 times and still no reply.Decided to look into it myself.Took m...

  • Casual Listener
  • My premium account has been breached. Received an email this morning, informing me that my accounts email has been changed (yeah, cheers for not verifying the request beforehand!) Emailed 3 times a...
  • AEIOU-QWERTY
  • Casual Listener
  • 1066 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 1066 Views
  • 2 replies
  • 0 likes

Solved!! How many playlists can I have?

I have been adding more playlists and have actually been finding some i had asked about in my previous topic which now leads me to this question. With all the playlists i have been finding is there a limit on how many i can add before Spotify cuts me...

  • Visitor
  • I have been adding more playlists and have actually been finding some i had asked about in my previous topic which now leads me to this question. With all the playlists i have been finding is there a...
  • MattSuda
  • Spotify Star
  • 33163 Views
  • 3 replies
  • 2 likes
  • Other
  • 33163 Views
  • 3 replies
  • 2 likes

How can I stop the Pay $11.99 for the free service ?

Dear costumer service ,My premium last day was on 12 April 2017.But I saw my Aus account is arleady auto pay $ 11.99 AUSD to your company.Would you please help me ?Thanks

  • Newbie
  • Dear costumer service , My premium last day was on 12 April 2017. But I saw my Aus account is arleady auto pay $ 11.99 AUSD to your company. Would you please help me ? Thanks
  • MattSuda
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Someone was using my accont before me, how can I reset everything and start from the beginning?

Hello, I am a new user who has activated an account (family premium or something) a few days ago. I was busy with college and work, so I decided to get a proper profile and settings a bit later, then this happens: Some peruvian dude got access to my ...

  • Casual Listener
  • Hello, I am a new user who has activated an account (family premium or something) a few days ago. I was busy with college and work, so I decided to get a proper profile and settings a bit later,...
  • MattSuda
  • Spotify Star
  • 345 Views
  • 3 replies
  • 0 likes
  • 345 Views
  • 3 replies
  • 0 likes

Can't cancel premium!! -evidence

I have been trying to cancel my spotify premium before they charge me again tomorrow and it won't let me get onto my account. I would like to use this post as evidence that it is spotify's fault that I could not get on and not my own. It is ridiculus...

  • Newbie
  • I have been trying to cancel my spotify premium before they charge me again tomorrow and it won't let me get onto my account. I would like to use this post as evidence that it is spotify's fault that...
  • MattSuda
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! My Spotify doesn't work in other country

Hello there, I have a problem with using Spotify! I'm from Latvia and my payment is made for my Latvian card, but I came to Portugal as foreign student in Erasmus program and I'm gonna be here 'till may and Spotify does not allow me to listen to musi...

  • Casual Listener
  • Hello there,   I have a problem with using Spotify! I'm from Latvia and my payment is made for my Latvian card, but I came to Portugal as foreign student in Erasmus program and I'm gonn...
  • rodrigodiazgarr
  • Newbie
  • 6559 Views
  • 13 replies
  • 0 likes
  • Free
  • 6559 Views
  • 13 replies
  • 0 likes