Forgot email

[Jamajibril]

Hey i forgot the email i used to login and i did the 30 day free trail, i accidently un-downaloaded the app so I cant cancel my subscription. Is there any options i have?

[Nickolay]

Hey Jamajibril,
that's a bummer!

If you could fill out the contact form, a Spotify employee can take a look and sort you out.
Here's the contact form: https://support.spotify.com/us/contact-spotify-support/
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

If It's anything else I can assist with, make sure to send another reply.

Regards,
Nickolay

[Jamajibril]

i know i hear you. but i don't have access to the email i used before.

[Nickolay]

Hey Jamajibril!

I apologize if my post was misleading.

By contacting Spotify Support you can get your account back without email access.

Just simply by giving account/payment details and they'll sort you out.

Regards,

Nickolay

[Jamajibril]

Ohhh ok. Sry to ask how abouts do i do that? Do i click on "other" option
and try to get a hold of that way. Cuz it always asks from the email i
registered with.

[Nickolay]

Hey Jamajbril!

Not a problem, just follow the steps below and you'll be in the right spot.

1. Third Tab - "Logging In"
2. First Tab - "I can't log in to Spotify"
3. If you look down to right, there should be a button named 'I STILL NEED HELP'

Fill in the form and you'll be redirected to a Live Chat with a Spotify employee.

Regards,

Nickolay