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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84705 Views

9 replies

2 likes

Account
Login
  • 84705 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661397 Views

13 replies

4 likes

Account
  • 661397 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743373 Views

18 replies

29 likes

  • 743373 Views
  • 18 replies
  • 29 likes

Superuser Contribution Quit spotify

Hello I have an account with premium and paying 9,99 every month. I want tp cancel it but in my account it says i have a free account. I tried everything they suggested but still not working. I want to cancel the premium, what do i have to do???

Casual Listener

Hello   I have an account with premium and paying 9,99 every month. I want tp cancel it but in my account it says i have a free account. I tried everything they suggested but still not working...

Vanessabartels

Casual Listener

1951 Views

2 replies

0 likes

Android
  • 1951 Views
  • 2 replies
  • 0 likes

Someone gained access to my account and added a device to the list

I just noticed a new device added to my account. My playlists were deleted so I decided to reset passwords. What can I do? How can I get more details about what's going on? My account is Facebook linked. Might they have access to payment information?...

Casual Listener

I just noticed a new device added to my account. My playlists were deleted so I decided to reset passwords.   What can I do? How can I get more details about what's going on? My account i...

Marius96

Casual Listener

232 Views

2 replies

0 likes

Account
Security
  • 232 Views
  • 2 replies
  • 0 likes

+1~(888)~(944)~(4844) Kraken Support Kraken customer service number Kraken help Number. You can reac

+1~(888)~(944)~(4844) Kraken Support Kraken customer service number Kraken help Number. You can reach our Kraken department at +1~(888)~(944)~(4844). You can reach us at +1~(888)~(944)~(4844) to use our automated customer Support system. Internationa...

Regular

+1~(888)~(944)~(4844) Kraken Support Kraken customer service number Kraken help Number. You can reach our Kraken department at +1~(888)~(944)~(4844). You can reach us at +1~(888)~(944)~(4844) to use ...

190 Views

0 replies

0 likes

Account
  • 190 Views
  • 0 replies
  • 0 likes

account login page not loading

Hi. I have tried about a million times to log onto my account page to change my subscription to no avail. is there an alternative seeing as this is clearly not working? bw

Casual Listener

Hi. I have tried about a million times to log onto my account page to change my subscription to no avail. is there an alternative seeing as this is clearly not working?   bw

marialiljeroth

Casual Listener

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Can´t play two artists

Hi, i discovered that i can´t play either Iron Maiden or Black Sabbath on my phone or on my desktop. I have tried a different desktop using my account but the problem is still there. I have re-installed Spotify but still have this problem. On my desk...

Regular

Hi,   i discovered that i can´t play either Iron Maiden or Black Sabbath on my phone or on my desktop. I have tried a different desktop using my account but the problem is still there. I have ...

ozanorhan

Newbie

370 Views

1 replies

1 likes

Account
  • 370 Views
  • 1 replies
  • 1 likes

Theft

"Why are you charging £10 me me for free service ?? It's theft can you remburse me my money for a sevice iv not used"

Newbie

"Why are you charging £10 me me for free service ?? It's theft can you remburse me my money for a sevice iv not used"

152 Views

0 replies

0 likes

  • 152 Views
  • 0 replies
  • 0 likes

Paid for premium, worked for a day or 2, not anymore

I purchased Premium last week, it worked for a couple of days. Now it doesn't work anymore: the app shows I am on Spotify Free. In my account, I can see the receipt, so the payment went through (and it did work for a couple of days). I have tried log...

Newbie

I purchased Premium last week, it worked for a couple of days. Now it doesn't work anymore: the app shows I am on Spotify Free.  In my account, I can see the receipt, so the payment went throug...

157 Views

0 replies

0 likes

  • 157 Views
  • 0 replies
  • 0 likes

Help

I can login to my account because one I don't remember my pass word and two I don't have access to the email to reset it.

Newbie

I can login to my  account because one I don't remember my pass word and two I don't have access to the email to reset it.

133 Views

0 replies

0 likes

Account
  • 133 Views
  • 0 replies
  • 0 likes

thanee

thanee

Regular

thanee

145 Views

0 replies

0 likes

  • 145 Views
  • 0 replies
  • 0 likes

Subcription

Hi i cancel my spotify premium after the trial, will i able to enjoy the current month till the expiry date or it revert back to free account immediately?

Newbie

Hi i cancel my spotify premium after the trial, will i able to enjoy the current month till the expiry date or it revert back to free account immediately?

153 Views

0 replies

0 likes

Account
Premium
Subscription
  • 153 Views
  • 0 replies
  • 0 likes

Customization of playlists (cover and description box)

My Spotify songs and lists all got deleted....... (even after changing my Facebook password) I am really disappointed that my spotify got hacked (or used by someone else)....I am also really mad that since I connect my Spotify account with my Faceboo...

Visitor

My Spotify songs and lists all got deleted....... (even after changing my Facebook password)   I am really disappointed that my spotify got hacked (or used by someone else).... I am also real...

user-removed

Not applicable

446 Views

1 replies

0 likes

Mac
  • 446 Views
  • 1 replies
  • 0 likes

Hacked please help

Hello, so I had to make another Spotify account to see what's going on with my hacked one. I recieved an email that someone had change my email and I have never changed my email since I've been a premium member. I need help recovering my old account ...

Visitor

Hello, so I had to make another Spotify account to see what's going on with my hacked one. I recieved an email that someone had change my email and I have never changed my email since I've been a pre...

kitwlz

Casual Listener

223 Views

2 replies

0 likes

Premium
  • 223 Views
  • 2 replies
  • 0 likes

Connected my non-facebook account to my facebook, and now my original facebook account won't work

My original spotify account was connected to only my facebook account. then i made another oen using my email, and when i connected that account to my facebook account, the profile that was originally connected to my facebook just disappeared. It's j...

Newbie

My original spotify account was connected to only my facebook account. then i made another oen using my email, and when i connected that account to my facebook account, the profile that was...

154 Views

0 replies

0 likes

  • 154 Views
  • 0 replies
  • 0 likes

Solved!! cannot access premium account, still being charged

Hello,I am writing this on behalf of my mother, who has a premium Spotify account. She just got a new cell phone, and so she downloaded the app and tried logging in, but realized she forgot entirely which email and password combination she used. When...

Newbie

Hello, I am writing this on behalf of my mother, who has a premium Spotify account. She just got a new cell phone, and so she downloaded the app and tried logging in, but realized she forgot entirel...

Nickolay

Composer

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Can't find where the people I follow are

I am using Spotify on my computer and am unable to find where the people I follow are. I want to reach my sister's playlists

Newbie

I am using Spotify on my computer and am unable to find where the people I follow are. I want to reach my sister's playlists

195 Views

0 replies

0 likes

  • 195 Views
  • 0 replies
  • 0 likes

Student Discount is not working

Hi I signed up to Spotify paying 11.99 a month but then cancelled my subscription to then sign up as a student dicount. I was approved by the student SHEERID section. When I put in my cc and chose that option an error message comes up with you have a...

Newbie

Hi I signed up to Spotify paying 11.99 a month but then cancelled my subscription to then sign up as a student dicount. I was approved by the student SHEERID section.  When I put in my cc and ch...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

publicar minha atividade no facebook

Estou querendo que o Spotify alimente o facebook com atividades sobre a música que eu escuto. Já conectei o spotify ao facebook, já habilitei a opção "publicar minha atividade no facebook" e já coloquei o permissão para o spotify publicar no facebook...

Newbie

Estou querendo que o Spotify alimente o facebook com atividades sobre a música que eu escuto. Já conectei o spotify ao facebook, já habilitei a opção "publicar minha atividade no facebook" e já coloq...

Bittencourt

Spotify Star

499 Views

1 replies

0 likes

Account
Login
Other
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play button not working

I was listening to my music in my last period Thursday and I got home that same Thursday and my music would not play. The fast forward, play, and rewind buttons are greyed out and it won't play any playlist, radio, or individual song. I'm on my Chrom...

Newbie

I was listening to my music in my last period Thursday and I got home that same Thursday and my music would not play. The fast forward, play, and rewind buttons are greyed out and it won't play any&n...

Elena

Moderator

2078 Views

4 replies

0 likes

  • 2078 Views
  • 4 replies
  • 0 likes