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Forgot login

Forgot login

I have two accounts. My newest one is the one I use, and has my premium account, but I got a new phone and I can't remember my user name. I did the forgot password so they would send me my information, but it's to my old account. How do I get into my account that I'm actually paying for?
1 Reply

Hey @Roach1310,


Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:


Username/ID:        xxxxxxx

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.


Hope it helps. 🙂

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