Free account problems

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Free account problems

maddessyster
Casual Listener

My free Spotify account has stopped filling up with 10 hours every month. Sometimes it works but suddenly it is warning that there's only, for example, 40 minutes left, but if I don't use the account for a couple of days it goes back to normal but only to quickly go down to only 40 minutes. Some help, please?

2 Replies

Re: Free account problems

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

You actually get 2.5 hours allocated weekly rather than 1 massive 10 hour lump at the start of the month, so I am guessing that is why you might be seeing strange behaviour? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Free account problems

maddessyster
Casual Listener

Hi! Thanks 🙂

Oh, I had no idea you were given hours weekly. This might just be the solution! Still, they seem to disappear in such a vast paste, but maybe that's just me listening to too much music, haha.

So yeah, that must be it. Thank you for your help! 🙂

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