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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Newbie
  • 393270 Views
  • 935 replies
  • 107 likes
  • Account
  • 393270 Views
  • 935 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169817 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169817 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98539 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98539 Views
  • 68 replies
  • 10 likes

how to delete a facebook account from my spotify account

I originally created my account through spotify since I don't have a facebook account . Some how my mom's facebook account is now linked to my account. I tried the "disconnect from facebook" under social network but her profile picture is still there...

  • Casual Listener
  • I originally created my account through spotify since I don't  have a facebook account . Some how my mom's facebook account is now linked to my account.  I tried the "disconnect from facebo...
  • mjtinez21
  • Casual Listener
  • 800 Views
  • 4 replies
  • 0 likes
  • 800 Views
  • 4 replies
  • 0 likes

Duplicate Profile/ Major Login Problem

Hi! Okay so I have a crazy little issue going on. ----Long story short I have a duplicate "profile" set up. I was wondering if you could go in and change it so that my facebook log in information would connect to the original profile. I have all my o...

  • Visitor
  • Hi! Okay so I have a crazy little issue going on. ----Long story short I have a duplicate "profile" set up. I was wondering if you could go in and change it so that my facebook log in information wou...
  • Peter__
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Deleted my playlist by mistake

Is there a way to recover my mistakenly deleted playlist. It was called "me gusta" I spent weeks working on it to make it perfect. And deleted it by accident thinking I was deleting a single song.

  • Newbie
  • Is there a way to recover my mistakenly deleted playlist. It was called "me gusta" I spent weeks working on it to make it perfect. And deleted it by accident thinking I was deleting a single son...
  • Peter__
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Being double charged for upgrade!

Can anybody tell me how I get in contact with Spotify to sort out a problem with my credit card being double charged for my Premium subscription? I feel I'm being ripped off.

  • Newbie
  • Can anybody tell me how I get in contact with Spotify to sort out a problem with my credit card being double charged for my Premium subscription? I feel I'm being ripped off.
  • Peter__
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Can't remove debit card

I want to remove my debit card and delete my account but when i try to remove my payment option it doesn't change anything?

  • Newbie
  • I want to remove my debit card and delete my account but when i try to remove my payment option it doesn't change anything?
  • Peter__
  • Community Legend
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

Playback issues

So the replay and shuffle arent working. Its supposed to go in alphabetical order for the title of songs, but it just skips around! HELP!

  • Newbie
  • So the replay and shuffle arent working. Its supposed to go in alphabetical order for the title of songs, but it just skips around! HELP!
  • Peter__
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Upgrading from Free to 30 Day Premium Trial: Reverting to Free afterwards?

Thinking of trying the 30 day Premium Trial but worried that if I decide NOT to proceed after 30 days then I might not be able to revert back to FREE. ie Does it revert to a very basic option or will it give me FREE again? Thanks....Steve

  • Newbie
  • Thinking of trying the 30 day Premium Trial but worried that if I decide NOT to proceed after 30 days then I might not be able to revert back to FREE. ie Does it revert to a very basic option or will...
  • Taylor
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Spotify premium is not working

Hi. I just bought spotify premium but it's not working at all! Please help

  • Newbie
  • Hi. I just bought spotify premium but it's not working at all! Please help
  • Taylor
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Paid for unlimited, payment took, no upgrade

I paid for spotify unlimited, and the payment has been taken from my paypal, yet my account still says that I am using spotify free and it won't change when I open spotify. What's going on?

  • Newbie
  • I paid for spotify unlimited, and the payment has been taken from my paypal, yet my account still says that I am using spotify free and it won't change when I open spotify. What's going on?
  • Taylor
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Missing Tracks

I am new here - was on spotify before but my old apple OSX couldn't keep up with Spotify revisions (complicated as to why I couldn't upgrade). Have a nice new mac so got on board again. Have spent a happy week or so compiling 900+ tracks. Yesterday w...

  • Casual Listener
  • I am new here - was on spotify before but my old apple OSX couldn't keep up with Spotify revisions (complicated as to why I couldn't upgrade). Have a nice new mac so got on board again. Have spent a ...
  • todspur
  • Casual Listener
  • 236 Views
  • 5 replies
  • 0 likes
  • 236 Views
  • 5 replies
  • 0 likes

Solved!! Break Playlist by copying 284+/- songs = unsyncable playlist. Bug?

I submitted a case on this but received no response: Case #: 00670957 It took me some time to sort this out on my end, but it appears if you add more than ~284 songs to a playlist at once (example: merging two playlists) it will result in the playlis...

  • Roadie
  • I submitted a  case on this but received no response: Case #: 00670957   It took me some time to sort this out on my end, but it appears if you add more than ~284 songs to a playlist...
  • davidknight100
  • Roadie
  • 591 Views
  • 10 replies
  • 0 likes
  • 591 Views
  • 10 replies
  • 0 likes

Premium??

Just upgraded my account to premium for the free month but it still wont let me play any sogs on my spotify, it says i have spent the 10hours of music u get when u are in the free version. any ideas and help?

  • Newbie
  • Just upgraded my account to premium for the free month but it still wont let me play any sogs on my spotify, it says i have spent the 10hours of music u get when u are in the free version.  an...
  • Liam
  • Community Legend
  • 345 Views
  • 3 replies
  • 0 likes
  • 345 Views
  • 3 replies
  • 0 likes

Cannot access profile to change profile settings or subscription to change settings

Every time I try to access my spotify profile page it comes up blank or I get an error message (502) so I can't change any settings on my account. My subscription status says "Sorry, could not get your subscription status at the moment." so I can't e...

  • Newbie
  • Every time I try to access my spotify profile page it comes up blank or I get an error message (502) so I can't change any settings on my account. My subscription status says  "Sorry, could no...
  • Sam
  • Spotify
  • 359 Views
  • 2 replies
  • 0 likes
  • 359 Views
  • 2 replies
  • 0 likes

The subscription page says 'Bad Gateway' / I'm having trouble paying

Hey everyone, We're having a little website trouble at the moment, meaning you might get an error message when trying to pay. Don't worry, the team is on it. It should be sorted shortly. We'll keep you updated here.

  • Spotify
  • Spotify
  • Hey everyone,   We're having a little website trouble at the moment, meaning you might get an error message when trying to pay.   Don't worry, the team is on it. It should be sorted...
  • Sam
  • Spotify
  • 837 Views
  • 1 replies
  • 0 likes
  • 837 Views
  • 1 replies
  • 0 likes

password problems

No matter what I make my new password, it doesn't let me log in! Isn't there anyone to talk to?

  • Casual Listener
  • No matter what I make my new password, it doesn't let me log in! Isn't there anyone to talk to?  
  • Taylor
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Removed my Facebook profile, now I want to upgrade to Spotify Premium. Will it re-activate my FB?

As the title suggests, I have removed my Facebook but I want to upgrade my Spotify that was linked to my FB page. How do I do this?

  • Casual Listener
  • As the title suggests, I have removed my Facebook but I want to upgrade my Spotify that was linked to my FB page. How do I do this?
  • Leejin
  • Casual Listener
  • 1005 Views
  • 2 replies
  • 0 likes
  • 1005 Views
  • 2 replies
  • 0 likes

Downloading Music

I know I read prior to signing up for Premium that if you were a premium member you could download songs. I want to download them and listen to them on my iPhone 5. I generally use this service on my work PC while at my desk. But I would like to abil...

  • Newbie
  • I know I read prior to signing up for Premium that if you were a premium member you could download songs.  I want to download them and listen to them on my iPhone 5.  I generally use this s...
  • Sam
  • Spotify
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Says I am not available for the Premium Tiral

I had difficulties with my carrier (Sprint) sending the text to my phone. I sent multiple texts and Sprint delelted the feature that was blocking the text from being sent. Now, when I click "Get Premium" -- I am not able to have the trial as it says ...

  • Casual Listener
  • I had difficulties with my carrier (Sprint) sending the text to my phone. I sent multiple texts and Sprint delelted the feature that was blocking the text from being sent. Now, when I click "Get Prem...
  • Kogadin
  • Regular
  • 224 Views
  • 3 replies
  • 0 likes
  • 224 Views
  • 3 replies
  • 0 likes

Can't change the country of my account when paying by refill card

The spotify control panel won't let me change my country unless I have a credit card from that country. How can I change my country when paying by refill card?

  • Casual Listener
  • The spotify control panel won't let me change my country unless I have a credit card from that country. How can I change my country when paying by refill card?
  • Peter__
  • Community Legend
  • 563 Views
  • 6 replies
  • 0 likes
  • Account
  • 563 Views
  • 6 replies
  • 0 likes

PLEASE HELP ME!

one of my playlists disappeared this morning and it was my biggest playlist (3000 titles) and I didn't delete it. anything I can do? Thanks in advance

  • Newbie
  • one of my playlists disappeared this morning and it was my biggest playlist (3000 titles) and I didn't delete it.  anything I can do?  Thanks in advance
  • Peter__
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes