Get error when I try to log in on a new phone

[mahenr]

Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my computer but not on the phone.

[Billy-J]

Hey @mahenr, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.
If you're still having trouble, can you let me know the make and model of the device you're experiencing this on?

Let me know how everything goes!