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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352979 Views
  • 901 replies
  • 105 likes
  • Account
  • 352979 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152570 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152570 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88399 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88399 Views
  • 68 replies
  • 10 likes

merge accounts

one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device( Samsung Galaxy 9,)Operating System(iOS 10, Windows 10,etc.) My Question............ i have just signe...

  • Visitor
  • one of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device ( Samsung Galaxy 9,) Operating Sys...
  • AdamDam
  • Spotify Star
  • 508 Views
  • 1 replies
  • 0 likes
  • Premium
  • 508 Views
  • 1 replies
  • 0 likes

Lost my playlists, friends and subscription by logging out.

A few years back I started a family plan within my premium account, and after doing that my username changed into numbers instead of my actual login name. Today I received an e-mail that I had a login in Russia (I'm in the Netherlands), therefore I c...

  • Visitor
  • A few years back I started a family plan within my premium account, and after doing that my username changed into numbers instead of my actual login name. Today I received an e-mail that I had a logi...
  • Billy-J
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 451 Views
  • 1 replies
  • 0 likes

Account was changed by Somebody else -not me!

PremiumCountry USA DeviceVarious ApplesOperating SystemIOS My Question or IssueMy account was changed from Premium Student to Premium Family by somebody - not me. How do I change it back to Premium Student before Spotify tries to start billing me for...

  • Visitor
  • Premium Country USA   Device Various Apples Operating System IOS   My Question or Issue My account was changed from Premium Student to Premium Family by somebody - not me. How do I...
  • AdamDam
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa Plus Paired Speakers Verbal Command Issues

PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.6.1) My Question or IssueI'm unable to get Alexa to respond to simple verbal commands with a paired set of Echo Plus speakers. I can control the music (selection of room, play, pau...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11 Pro Max) Operating System (iOS 13.6.1)   My Question or Issue I'm unable to get Alexa to respond to simple verbal commands with a paired set ...
  • T24G
  • Casual Listener
  • 697 Views
  • 3 replies
  • 1 likes
  • 697 Views
  • 3 replies
  • 1 likes

Paid a wrong account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AdamDam
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot login - You're offline

PlanFreeCountryIndonesia Devicemoto g powerOperating SystemAndroid 10Spotify version8.5.75.766 My Question or IssueI was a premium member and resided in the United States. I just moved to Indonesia and canceled my premium account. On my Android devic...

  • Casual Listener
  • Plan Free Country Indonesia   Device moto g power Operating System Android 10 Spotify version 8.5.75.766   My Question or Issue I was a premium member and resided in the United...
  • Elena
  • Moderator
  • 784 Views
  • 5 replies
  • 0 likes
  • Free
    Login
  • 784 Views
  • 5 replies
  • 0 likes

Superuser Contribution immer wenn ich meine mobilen Endegeräte ausschalte,kann ich mich nur noch auf meinem Linux pc einlog

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 301 Views
  • 1 replies
  • 1 likes
  • Login
  • 301 Views
  • 1 replies
  • 1 likes

Superuser Contribution Need to change display name

I'm on Spotify premium, and have been for a long time. I just switched to a Family plan. Doing this, I noticed that my display name is just a long number – 113xxxxxxx. I haven't found a way to change this.

  • Regular
  • I'm on Spotify premium, and have been for a long time. I just switched to a Family plan.   Doing this, I noticed that my display name is just a long number – 113xxxxxxx. I haven't found a way ...
  • Alex
  • Spotify Legend
  • 24186 Views
  • 16 replies
  • 3 likes
  • Account
  • 24186 Views
  • 16 replies
  • 3 likes

Non-Censored versions of the songs in the Release Radar

Is there a way to get the non-censored versions of the songs in the Release Radar? It seems like it should be an easy setting, since there is already an "allow explicit content" toggle option, but it doesn't work for Release Radar. I see this was als...

  • Casual Listener
  • Is there a way to get the non-censored versions of the songs in the Release Radar? It seems like it should be an easy setting, since there is already an "allow explicit content" toggle option, b...
  • OneByBoo
  • Roadie
  • 773 Views
  • 3 replies
  • 0 likes
  • Premium
  • 773 Views
  • 3 replies
  • 0 likes

Solved!! Removed facebook acc, can't change email now.

Good day,I removed facebook a while ago and started using a different email adres since i've changed my first name.I don't have a facebook account anymore and now it's not letting me change my email adress.Can this be solved?- Tristan

  • Casual Listener
  • Good day, I removed facebook a while ago and started using a different email adres since i've changed my first name. I don't have a facebook account anymore and now it's not letting me change my em...
  • Emilia_8
  • Community Legend
  • 595 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 595 Views
  • 3 replies
  • 0 likes

Someone keeps hacking my account!

Plan - Spotify StudentFree/Premium - PremiumCountry - US DeviceiPhone 6s, MacBook Air My Question or Issue This is an ongoing issue. I will be listening to music when it suddenly pauses because someone else is listening on my account. I have NEVER gi...

  • Newbie
  • Plan - Spotify Student Free/Premium - Premium Country - US   Device iPhone 6s, MacBook Air   My Question or Issue   This is an ongoing issue. I will be listening to music when...
  • serkanaltun
  • Newbie
  • 13219 Views
  • 4 replies
  • 5 likes
  • Account
    Premium
    Security
  • 13219 Views
  • 4 replies
  • 5 likes

Solved!! Username/Display name inconsistently shown

PlanPremiumCountryUKDevicePC/AndroidOperating SystemWin10/Android11 My Question or IssueMy username is displaying rather than my display name for some reason, this is both in the desktop (windows10) app and on collaborative playlists.I see my display...

  • Visitor
  • Plan Premium Country UK Device PC/Android Operating System Win10/Android11   My Question or Issue My username is displaying rather than my display name for some reason, this is both in...
  • OneByBoo
  • Roadie
  • 509 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 509 Views
  • 1 replies
  • 0 likes

changing username

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy s5/intel core i5 8th genOperating SystemAndroid v6.0.1/Windows 10 My Question or IssueMy username is my deadname, seeing it gives me dysphoria, is there any way I could change it/get it changed? o...

  • Visitor
  • Plan Premium Country United Kingdom   Device Samsung Galaxy s5/intel core i5 8th gen Operating System Android v6.0.1/Windows 10   My Question or Issue My username is my deadname,...
  • OneByBoo
  • Roadie
  • 602 Views
  • 1 replies
  • 2 likes
  • Account
  • 602 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Anyone know an app called Wolfandkinau that has access to my account.

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueAn app called Wolfandkinau has been given access to my account. I do not remember giving it access. I started looking at things because someone has been playing songs from a fi...

  • Casual Listener
  •   Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue An app called Wolfandkinau has been given access to my account.  I do not rem...
  • Mihail
  • Spotify Legend
  • 2171 Views
  • 8 replies
  • 4 likes
  • Security
  • 2171 Views
  • 8 replies
  • 4 likes

How to raise a serious complaint

I want to know how to send in a serious complaint about spotify to an email which is not their regular support one. I have had an issue with them for the past week, and their approach to it is claiming that they are working on it and never following ...

  • Regular
  • I want to know how to send in a serious complaint about spotify to an email which is not their regular support one. I have had an issue with them for the past week, and their approach to it is claimi...
  • Maxim
  • Spotify Star
  • 629 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 629 Views
  • 1 replies
  • 0 likes

Unable to log in (China using VPN)

PlanFreeCountryChina (using VPN set to Japan)DeviceSony Xperia 5Operating SystemAndroid My Question or Issue Suddenly unable to log in. Usual name and password or Google login just tells me I'm offline. Unable to create new account, unable to login w...

  • Casual Listener
  • Plan Free Country China (using VPN set to Japan) Device Sony Xperia 5 Operating System Android   My Question or Issue   Suddenly unable to log in. Usual name and password or Goog...
  • Billy-J
  • Spotify Star
  • 1148 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
  • 1148 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify stopped playing/casting on my amazon echo dot.

PlanPremiumCountryCanadaDevice(Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0)Operating System(Mac OS Catilina, Windows 10) My Question or IssueSo, I recently got a new laptop for school and signed into my Spotify account...

  • Visitor
  • Plan Premium Country Canada Device (Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0) Operating System (Mac OS Catilina, Windows 10)   My Question or Issue S...
  • Elena
  • Moderator
  • 728 Views
  • 1 replies
  • 4 likes
  • Premium
  • 728 Views
  • 1 replies
  • 4 likes

Superuser Contribution Podcasts still not available in the middle east Region

The Issue:Podcasts are not available in the free or premium plans in the middle east, which i understand is difficult with licensing deals, however is honestly absurd given more than 2 years of tickets claiming that Spotify is working on it.This trul...

  • Visitor
  • The Issue: Podcasts are not available in the free or premium plans in the middle east, which i understand is difficult with licensing deals, however is honestly absurd given more than 2 years of...
  • Elena
  • Moderator
  • 336 Views
  • 1 replies
  • 3 likes
  • Other
  • 336 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Invalid link when login without password

PlanFreeCountryFinlandOperating SystemAndroid My Question or IssueI can't get valid link to login without password to spotify

  • Casual Listener
  • Plan Free Country Finland Operating System Android   My Question or Issue I can't get valid link to login without password to spotify  
  • Elena
  • Moderator
  • 3950 Views
  • 3 replies
  • 1 likes
  • Login
  • 3950 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't find my own profile/my own playlist

PlanFreeCountryAustriaDeviceNexus 5 & Windows 10Operating SystemAndroid/Windows 10 My Question or IssueI just created a new Spotify account using my Facebook profile, I also created a playlist under that account. When I try to look up my profile or m...

  • Casual Listener
  • Plan Free Country Austria Device Nexus 5 & Windows 10 Operating System Android/Windows 10   My Question or Issue I just created a new Spotify account using my Facebook profile, I a...
  • Mario
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 1 likes
  • Account
  • 392 Views
  • 1 replies
  • 1 likes