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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8746 Views
  • 1 replies
  • 9 likes
  • Security
  • 8746 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478464 Views
  • 979 replies
  • 111 likes
  • Account
  • 478464 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209990 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209990 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120106 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120106 Views
  • 72 replies
  • 12 likes

change family into duo

I want to change my family account into duo account. Will I loose my listst if I change this? (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • I want to change my family account into duo account. Will I loose my listst if I change this?   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AdamDamon
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify won't play without WiFi even though I have premium and playlists downloaded.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OscarDC
  • Moderator
  • 10666 Views
  • 7 replies
  • 0 likes
  • Account
  • 10666 Views
  • 7 replies
  • 0 likes

Superuser Contribution How to connect gmail or other media as login methods

Hello everyone, I am starting to get a bit tired to have to log in with my email and password every time. Isn't it possible to connect other media as login methods to one's account? If not this would be a truly valued new feature. Really annoying tha...

  • Casual Listener
  • Hello everyone,   I am starting to get a bit tired to have to log in with my email and password every time. Isn't it possible to connect other media as login methods to one's account? If not t...
  • AlejaR
  • Moderator
  • 406 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 406 Views
  • 1 replies
  • 0 likes

Solved!! Mudança de forma de pagamento.

Gostaria de saber com faço para modificar o cartão de pagamento. Modifiquei meu cartão atual (pois estava danificado), e gostaria de trocar a forma de pagamento para o novo cartão de crédito, porém não encontro esta opção no site da Spotify. Obrigada

  • Casual Listener
  • Gostaria de saber com faço para modificar o cartão de pagamento. Modifiquei meu cartão atual (pois estava danificado), e gostaria de trocar a forma de pagamento para o novo cartão de crédito, porém n...
  • Luan
  • Spotify Star
  • 837 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 837 Views
  • 5 replies
  • 0 likes

Superuser Contribution Block people

KkI cant block people at spotify, do you have the same problem? I dont have option blockPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • KkI cant block people at spotify, do you have the same problem? I dont have option block Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating S...
  • AlejaR
  • Moderator
  • 353 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 353 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Echo Dot 3 not showing up in spotify devices

PlanPremiumCountryPolandDeviceEcho Dot 3 My Question or IssueHi! Everything was fine (except that: when I tried to play different playlist/artist or whatever Alexa said that she starts playing that playlist, but previous was still playing and to fix ...

  • Casual Listener
  • Plan Premium Country Poland Device Echo Dot 3   My Question or Issue Hi! Everything was fine (except that: when I tried to play different playlist/artist or whatever Alexa said that she ...
  • Alex
  • Spotify Legend
  • 35334 Views
  • 8 replies
  • 0 likes
  • Account
  • 35334 Views
  • 8 replies
  • 0 likes

Spotify was for my kids. Now I want to post music. Do I need a new account?

I have the Duo plan so my two sons can listen to music, and they do. I do not use Spotify to listen to music. Recently I was convinced to post my own original music on Spotify. I am preparing to do so. This might be obvious, but I have no way to conf...

  • Newbie
  • I have the Duo plan so my two sons can listen to music, and they do. I do not use Spotify to listen to music.   Recently I was convinced to post my own original music on Spotify. I am preparin...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 254 Views
  • 1 replies
  • 0 likes

Family plan says we are in different countries

Plan : Family PlanPremiumCountry: India Device: iPhone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a family plan to which my wife was able to join but my bro...

  • Visitor
  • Plan : Family Plan Premium Country: India   Device: iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS (iOS 10, Android Oreo, Windows 10,etc.)   M...
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 225 Views
  • 1 replies
  • 0 likes

Suspended account

Hello everyone! So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and listen to them, as normal. I had that acc for 3 years or more ...

  • Regular
  • Hello everyone!  So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and list...
  • Greta_Arellanoeee
  • Regular
  • 429 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 429 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change the Country to Kosovo

Hello Spotify , thank you for allowing Balkan Countries to use Spotify . We live in Kosova. I bought a Family plan , and it changed my country to Kosova automatically. But my other family members can not change the Country to Kosovo . It says only Se...

  • Visitor
  • Hello Spotify , thank you for allowing Balkan Countries to use Spotify .  We live in Kosova. I bought a Family plan , and it changed my country to Kosova automatically. But my other family memb...
  • gentr187
  • Casual Listener
  • 6849 Views
  • 19 replies
  • 3 likes
  • Account
    Other
  • 6849 Views
  • 19 replies
  • 3 likes

Why can't my friends see my public playlists?

One of my friends can see my social activity, but when they click on my profile, they cannot see any of my playlists even though they say they are public for me and that they are added to my profile.

  • Visitor
  • One of my friends can see my social activity, but when they click on my profile, they cannot see any of my playlists even though they say they are public for me and that they are added to my profile.
  • FreddyBare
  • Visitor
  • 246 Views
  • 2 replies
  • 0 likes
  • 246 Views
  • 2 replies
  • 0 likes

Solved!! Create new account with same email

Hi, I'm trying to create a new account based on my old account's email. On my old account I just updated my email address to be able then to use the same email for my new account. But the system when I sign up is still saying to me this email address...

  • Newbie
  • Hi,   I'm trying to create a new account based on my old account's email. On my old account I just updated my email address to be able then to use the same email for my new account. But t...
  • vanemkd
  • Visitor
  • 8217 Views
  • 2 replies
  • 0 likes
  • Account
  • 8217 Views
  • 2 replies
  • 0 likes

Account administrator died

Hola!el administrador de mi plan familiar murió. Necesito ser yo la administradora manteniendo a los mismos miembros y sus cuentas. ¿cómo lo puedo hacer?El plan es Premium en Chile gracias

  • Visitor
  • Hola! el administrador de mi plan familiar murió. Necesito ser yo la administradora manteniendo a los mismos miembros y sus cuentas. ¿cómo lo puedo hacer? El plan es Premium en Chile    ...
  • Luan
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Open the account in a new phone

Hello, hoy can o hey my suscription vaco in a new phone? I tried to open it I’m a new phone but it give me the option to suscribe again and I have a suscription already

  • Visitor
  • Hello, hoy can o hey my suscription vaco in a new phone? I tried to open it I’m a new phone but it give me the option to suscribe again and I have a suscription already 
  • Eni
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! Changing country doesn't work

So I wanted renew my student account (since I'm a bit late it actually switched to a premium account) but for my studies I just moved from Europe to the VS. When I use the guide on Spotify’s website the US is not listed, so I read through the blogs o...

  • Casual Listener
  • So I wanted renew my student account (since I'm a bit late it actually switched to a premium account) but for my studies I just moved from Europe to the VS. When I use the guide on Spotify’s website ...
  • Luan
  • Spotify Star
  • 485 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 485 Views
  • 3 replies
  • 0 likes

Superuser Contribution Streams from playlist not showing on spotify for artists

I know you need 25 unique monthly listeners for streams from a playlist to show on the spotify for artists dashboard. I was recently added to a playlist (to my surprise) that generated 275 unique listeners in one day but after that it has shown zero ...

  • Casual Listener
  • I know you need 25 unique monthly listeners for streams from a playlist to show on the spotify for artists dashboard. I was recently added to a playlist (to my surprise) that generated 275 unique lis...
  • Dian
  • Spotify Legend
  • 612 Views
  • 1 replies
  • 0 likes
  • Account
  • 612 Views
  • 1 replies
  • 0 likes

Echo Dot not playing music after Alexa Command

PlanPremiumCountryBrazilDeviceEcho DotOperating SystemAlexa My Question or IssueHello,I have 2 3rd generation Echo Dot and 1 4th generation Echo Dot.For some reason, only two are available to play music on Spotify. Do you know how to solve this issue...

  • Casual Listener
  • Plan Premium Country Brazil Device Echo Dot Operating System Alexa   My Question or Issue Hello, I have 2 3rd generation Echo Dot and 1 4th generation Echo Dot. For some reas...
  • Luan
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 430 Views
  • 1 replies
  • 0 likes

Same ISRC for Remastered Song

Hi, as part of an album, I uploaded a remastered version of a previously released single using the same ISRC code for both. I'm wondering if, based on the songs sharing an ISRC, the remastered version will appear on the album or be replaced by the al...

  • Casual Listener
  • Hi, as part of an album, I uploaded a remastered version of a previously released single using the same ISRC code for both. I'm wondering if, based on the songs sharing an ISRC, the remastered versio...
  • iamdavidvictors
  • Newbie
  • 1912 Views
  • 3 replies
  • 0 likes
  • Account
  • 1912 Views
  • 3 replies
  • 0 likes

Link Instagram to Spotify

My Question or IssueFrom the video you can see a popular artist has their Instagram profile connected, in some way that I do not comprehend, to the song that they own. I want to be able to do that.Thank you, in advance, for your response!Best regards...

  • Regular
  • My Question or Issue From the video you can see a popular artist has their Instagram profile connected, in some way that I do not comprehend, to the song that they own. I want to be able to do t...
  • Princebtt
  • Newbie
  • 7899 Views
  • 6 replies
  • 1 likes
  • Account
  • 7899 Views
  • 6 replies
  • 1 likes

Superuser Contribution Premium Individual

Hola! queria pedir ayuda, yo tengo el plan duo, pero quiero cambiar al plan individual y no lo encuentro en los planes disponibles, ayuaaaPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Androi...

  • Visitor
  • Hola! queria pedir ayuda, yo tengo el plan duo, pero quiero cambiar al plan individual y no lo encuentro en los planes disponibles, ayuaaa Plan Free/Premium Country   Device (iPhone 8, Sam...
  • Eni
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 255 Views
  • 1 replies
  • 0 likes