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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1791 Views
  • 0 replies
  • 8 likes
  • Security
  • 1791 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448329 Views
  • 970 replies
  • 108 likes
  • Account
  • 448329 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199530 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199530 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108643 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108643 Views
  • 72 replies
  • 11 likes

Superuser Contribution Adding to Daily Mixes

PlanPremiumCountryUSDeviceMultiple Samsung phone, PC< Comcast Spotify app in cable box My Question or IssueCurious what adds songs/artists to Daily mixes. I bookmarked maybe 25+ albums in my library and used the option to like all songs on each witho...

  • Regular
  • Plan Premium Country US Device Multiple Samsung phone, PC< Comcast Spotify app in cable box     My Question or Issue Curious what adds songs/artists to Daily mixes. I bookmark...
  • vlawde
  • Regular
  • 1350 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1350 Views
  • 4 replies
  • 0 likes

Russian account

Is it possible for someone living outside Russia to access their account created in Russia? Or alternatively migrate playlists to a new account?

  • Newbie
  • Is it possible for someone living outside Russia to access their account created in Russia? Or alternatively migrate playlists to a new account?
  • Maxim
  • Spotify Star
  • 995 Views
  • 1 replies
  • 2 likes
  • Account
    Login
  • 995 Views
  • 1 replies
  • 2 likes

Solved!! Inaccessible Account

I have been logged out of my Spotify account a few weeks ago without my doing and have not been able to access it ever since.Long story short, I finally figured out the correct username but when I try to reset the password it displays this message: “...

  • Visitor
  • I have been logged out of my Spotify account a few weeks ago without my doing and have not been able to access it ever since. Long story short, I finally figured out the correct username but when I ...
  • Maxim
  • Spotify Star
  • 767 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 767 Views
  • 1 replies
  • 0 likes

Superuser Contribution Devolución importe cobro premium

SOy estudiante y realice un periodo de prueba por tres meses. Se actualizada hoy y a mi asombro esta mañana cuando queria cancelarlo ya se había cobrado. No quiero la renovación y quiero la devolución de los 9,99. Además soy estudiante y antes de la ...

  • Casual Listener
  • SOy estudiante y realice un periodo de prueba por tres meses. Se actualizada hoy y a mi asombro esta mañana cuando queria cancelarlo ya se había cobrado.    No quiero la renovación y quie...
  • sofrob
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 344 Views
  • 2 replies
  • 0 likes

Changing country

PlanPremium / I canceled it to change country but it won't help CountryGeorgia / Russia My Question or Issue Hello.Me and my wife both using Spotify Premium Duo. And we moved from Russia to Georgia 3 months ago. As I see after the war started there i...

  • Casual Listener
  • Plan Premium / I canceled it to change country but it won't help   Country Georgia / Russia   My Question or Issue     Hello. Me and my wife both using Spotify Premium D...
  • Maxim
  • Spotify Star
  • 415 Views
  • 3 replies
  • 0 likes
  • Account
  • 415 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics are not showing

PlanPremiumCountryCzech RepublicDeviceiPhone 12 Pro Operating SystemiOS 15.4 My Question or IssueI am unable to see lyrics at any song on my phone. However I don’t have the same issue on my MacBook where I can every lyric to almost every song. I even...

  • Newbie
  • Plan Premium Country Czech Republic Device iPhone 12 Pro  Operating System iOS 15.4   My Question or Issue I am unable to see lyrics at any song on my phone. However I don’t have ...
  • Yordan
  • Moderator
  • 633 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly and Release Radar keeps recycling the same songs

PlanPremiumCountrySpainDeviceAllOperating SystemAllMy Question or IssueDiscover Weekly was a great service at first. I've found some really good music through it that I probably wouldn't otherwise. Then, a few months ago, I started getting the same t...

  • Visitor
  • Plan Premium Country Spain Device All Operating System All My Question or Issue Discover Weekly was a great service at first. I've found some really good music through it that I probably w...
  • user-removed
  • Not applicable
  • 2350 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
  • 2350 Views
  • 10 replies
  • 0 likes

Superuser Contribution Question: How I retrieve a song that i appear on?

A song was uploaded that I appear on and they created a new artist profile with my name. How can I merge that profile with my main one or merge that song into my real account?

  • Newbie
  • A song was uploaded that I appear on and they created a new artist profile with my name. How can I merge that profile with my main one or merge that song into my real account?
  • Eni
  • Moderator
  • 261 Views
  • 1 replies
  • 1 likes
  • Other
  • 261 Views
  • 1 replies
  • 1 likes

Superuser Contribution Is my account compromised? Someone is using my Spotify / Chromecast to create a listening session

PlanFree/PremiumCountryDenmark Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I apologize if this is posted in the wrong area. So this is a weird one. Today on my ...

  • Newbie
  • Plan Free/Premium Country Denmark  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Alex
  • Spotify Legend
  • 1013 Views
  • 1 replies
  • 0 likes
  • Account
  • 1013 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant log into account

Plan Family Premium Country Switzerland Device Laptop; Sony Xperia Operating System Windows 10; Android My Question or Issue I can not log into my account anymore even though my credentials are correct. If I reset my password with the username I do n...

  • Newbie
  • Plan Family Premium Country Switzerland   Device Laptop; Sony Xperia  Operating System Windows 10; Android   My Question or Issue I can not log into my account an...
  • Eni
  • Moderator
  • 546 Views
  • 1 replies
  • 0 likes
  • Account
  • 546 Views
  • 1 replies
  • 0 likes

Artist is using my trademarked name.

I own the trademark to the name Wally Clark. There is another artist named Wally Clark on your platform that people are mistaking for me. How do I have him removed?

  • Visitor
  • I own the trademark to the name Wally Clark. There is another artist named Wally Clark on your platform that people are mistaking for me. How do I have him removed?
  • TemporaryAccount
  • Newbie
  • 1180 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1180 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution can't log into my account

I have been unable to access one of my spotify accounts. When I tried logging in with Google it gave me a generic error message. When I tried logging in with my email and password it said incorrect credentials even though I am completely sure they ar...

  • Newbie
  • I have been unable to access one of my spotify accounts. When I tried logging in with Google it gave me a generic error message. When I tried logging in with my email and password it said incorrect c...
  • OscarDC
  • Moderator
  • 738 Views
  • 1 replies
  • 0 likes
  • Account
  • 738 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use spotify

Hello ! I am currently using my friend's spotify family which is located in sweden while i live in france. The problem is on the spotify app i can't log in anymore since i tried to reinstall the app. Before that everything was going well, i could use...

  • Newbie
  • Hello ! I am currently using my friend's spotify family which is located in sweden while i live in france. The problem is on the spotify app i can't log in anymore since i tried to reinstall the ap...
  • Ver
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
  • 359 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Someone might access to my account

PlanFreeDevicePC MicrosoftOperating SystemWindows 10 My Question or IssueI did not use Chrome browser to logic Spotify and listen music, but I just found out this week there are multiple times that my Spotify is randomly playing music, but it is conn...

  • Newbie
  • Plan Free Device PC Microsoft Operating System Windows 10   My Question or Issue I did not use Chrome browser to logic Spotify and listen music, but I just found out this week there are ...
  • Elena
  • Moderator
  • 877 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Security
  • 877 Views
  • 1 replies
  • 0 likes

Superuser Contribution No longer receiving emails for New Music Notifications

Hello, I haven't received an email or push notification from Spotify about a New Music release from an artist I follow nor any notification in general since November 10th despite being signed up for multiple. To my knowledge, I have not made any chan...

  • Casual Listener
  • Hello,   I haven't received an email or push notification from Spotify about a New Music release from an artist I follow nor any notification in general since November 10th despite being signe...
  • Elena
  • Moderator
  • 2622 Views
  • 14 replies
  • 5 likes
  • Account
    Other
  • 2622 Views
  • 14 replies
  • 5 likes

Superuser Contribution If i changed my accounts facebook can i log in with the old one for w different profile?

a long time ago i disconnected my facebook from my spotify even though i could still log in with it???. now i changed my email so it should not be attached to my old facebook at all. however now i need to make a new account with my old facebook. if i...

  • Regular
  • a long time ago i disconnected my facebook from my spotify even though i could still log in with it???. now i changed my email so it should not be attached to my old facebook at all. however now i ne...
  • OscarDC
  • Moderator
  • 560 Views
  • 1 replies
  • 0 likes
  • Login
  • 560 Views
  • 1 replies
  • 0 likes

Can't Access My Premium Account through Apple ID

Please HELP! I got logged out of my account and when I tried to log in with my email address it took me to an old free account (which I don't need, use, or want). Then I tried logging in to my premium account through my Apple ID and accidentally crea...

  • Visitor
  • Please HELP! I got logged out of my account and when I tried to log in with my email address it took me to an old free account (which I don't need, use, or want). Then I tried logging in to my premiu...
  • Taylith
  • Community Legend
  • 754 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Premium
  • 754 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Change payment method and country

Hey. Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard. I can't change my region in Profile - the country selector is disabled. Due to the current situation in the world, I want to switch my account to NL and rebuild my ...

  • Casual Listener
  • Hey.  Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard.  I can't change my region in Profile - the country selector is disabled.    Due to the c...
  • Onlinedevel
  • Casual Listener
  • 1489 Views
  • 6 replies
  • 1 likes
  • Account
    Subscription
  • 1489 Views
  • 6 replies
  • 1 likes

Superuser Contribution Login failed

I usually log in via Facebook but it keeps saying login failed on my iPhone. I’m still logged in on my laptop and I can log in via safari. I’ve changed my password like suggested on your Facebook login difficulties page but nothing happens when I try...

  • Newbie
  • I usually log in via Facebook but it keeps saying login failed on my iPhone. I’m still logged in on my laptop and I can log in via safari. I’ve changed my password like suggested on your Facebook log...
  • Elena
  • Moderator
  • 3794 Views
  • 6 replies
  • 4 likes
  • App & Features
  • 3794 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution Changing my country issue

Hi everyone,I have a problem with changing my region and payment method.I have a premium account (Premium Duo) in Russia because I used to travel a lot there. Recently I came back to my native country - Ukraine. Due to the situation in my country, I ...

  • Casual Listener
  • Hi everyone, I have a problem with changing my region and payment method. I have a premium account (Premium Duo) in Russia because I used to travel a lot there. Recently I came back to my native co...
  • krisevnas
  • Casual Listener
  • 1518 Views
  • 2 replies
  • 0 likes
  • Account
  • 1518 Views
  • 2 replies
  • 0 likes