Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82060 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657535 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738887 Views
18 replies
29 likes
I need to talk to someone about a subscription that I appear to be paying for that isn't mine
I need to talk to someone about a subscription that I appear to be paying for that isn't mine
Spotify Star
273 Views
1 replies
0 likes
i don’t know where it is located
i don’t know where it is located
Spotify Legend
348 Views
1 replies
0 likes
PlanPremiumCountryTurkey My Question or IssueHello,I have recently given a premium account from the place I work. I have already had an account that I use heavily, I have many lists and many songs that I liked in that account. Is it possible for me t...
Plan Premium Country Turkey My Question or Issue Hello, I have recently given a premium account from the place I work. I have already had an account that I use heavily, I have many list...
Spotify Star
388 Views
1 replies
0 likes
Hey, how can i pay for premium package for 1 year and not by month?
Hey, how can i pay for premium package for 1 year and not by month?
Roadie
299 Views
1 replies
0 likes
I bought a 129 subscription plan and the money was debited, but the subscription isn't working. Why? Tell me now.
I bought a 129 subscription plan and the money was debited, but the subscription isn't working. Why? Tell me now.
Spotify Star
387 Views
1 replies
1 likes
Tinha uma conta premium e exclui ela, na pagina dizia que eu poderia fazer outra conta (pois entrei na premium da minha familia e sai da antiga) e que aquela em 7 dias estaria totalmente deletada, ai então fiz a nova conta usando o numero de celular,...
Tinha uma conta premium e exclui ela, na pagina dizia que eu poderia fazer outra conta (pois entrei na premium da minha familia e sai da antiga) e que aquela em 7 dias estaria totalmente deletada, ai...
Moderator
494 Views
2 replies
0 likes
CountryLatvia My Question or IssueHello. I'm living in Latvia, but i see this message on spotify.com
Country Latvia My Question or Issue Hello. I'm living in Latvia, but i see this message on spotify.com
Spotify Star
586 Views
1 replies
0 likes
How do I delete my account? I think pandora is better personally, so I quit Spotify.
How do I delete my account? I think pandora is better personally, so I quit Spotify.
Community Legend
398 Views
1 replies
0 likes
PlanFreeCountryFinlandDevicePixel 5Operating SystemAndroid 12 My Question or IssueThe Premium page is in Finnish despite the rest of the application being in English. How do I change the Premium page to English?
Plan Free Country Finland Device Pixel 5 Operating System Android 12 My Question or Issue The Premium page is in Finnish despite the rest of the application being in English. How do ...
Moderator
831 Views
3 replies
0 likes
PlanStudentCountryUnited StatesDevicePC/PhoneOperating SystemWindows 10/iOS My Question or IssueI am a new college student and when i try to upgrade using the student plan i go to verify myself and get the error message "Oops! Something went wrong, p...
Plan Student Country United States Device PC/Phone Operating System Windows 10/iOS My Question or Issue I am a new college student and when i try to upgrade using the student...
Spotify Legend
278 Views
1 replies
0 likes
Hello everyone! So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and listen to them, as normal. I had that acc for 3 years or more ...
Hello everyone! So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and list...
Regular
612 Views
2 replies
0 likes
Plan Free Country USA Device Macbook Pro 2020 Operating System macOS Monetary when trying to get premium there's a pop up that says "Something went wrong. Please try again."
Plan Free Country USA Device Macbook Pro 2020 Operating System macOS Monetary when trying to get premium there's a pop up that says "So...
Spotify Legend
461 Views
3 replies
0 likes
My debit card has recently changed, but I did not update my payment details in my account. I received a warning from Spotify that I would lose Premium as payment had failed (on my old card).I have now received a notification saying that Spotify have ...
My debit card has recently changed, but I did not update my payment details in my account. I received a warning from Spotify that I would lose Premium as payment had failed (on my old card). I...
Moderator
893 Views
1 replies
0 likes
I only have it in my billing I can’t seem to find the email I just want to cancel None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung G...
I only have it in my billing I can’t seem to find the email I just want to cancel None of the below information is required. However, the more you provide the easier it will ...
Spotify Star
350 Views
1 replies
0 likes
PlanFreeCountryOsaka, JapanDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter a time changing songs on my playlist (free plan), Spotify suddenly logs me off and tells me to get premium, but if I log in back, I can still change songs ev...
Plan Free Country Osaka, Japan Device Desktop Operating System Windows 10 My Question or Issue After a time changing songs on my playlist (free plan), Spotify suddenly logs me off an...
Spotify Star
351 Views
1 replies
0 likes
I for real let the wrong person into my account and now I got music stuck on my feed, stark contrast to what I listen to, is there a way to get stuff off your feed and off your jump back in? I have genuinely considered making a new account because it...
I for real let the wrong person into my account and now I got music stuck on my feed, stark contrast to what I listen to, is there a way to get stuff off your feed and off your jump back in? I have g...
Moderator
469 Views
1 replies
0 likes
Question/IssueMy display name is not updating on my collaborative playlists. Still displays my old display name next to songs I added. Change to name was completed weeks ago. PlanPremium CountryUSA DeviceIPhone & Desktop (any computer I use)
Question/Issue My display name is not updating on my collaborative playlists. Still displays my old display name next to songs I added. Change to name was completed weeks ago. Plan P...
Visitor
499 Views
2 replies
0 likes
Dear spotify , I Request my spotify activity data , down to the minute , I Want to know what my activity is at all times , i want to know how often im listing a song , and how long i have listined to the song , can you provide me with that data , or ...
Dear spotify , I Request my spotify activity data , down to the minute , I Want to know what my activity is at all times , i want to know how often im listing a song , and how long i have listined to...
Community Legend
394 Views
1 replies
0 likes
I recently deleted my Facebook account...I had de-linked my Spotify from Facebook prior to doing this, but now my Spotify username is just a sequence of numbers. Is there any way to get this rectified?
I recently deleted my Facebook account...I had de-linked my Spotify from Facebook prior to doing this, but now my Spotify username is just a sequence of numbers. Is there any way to ge...
Spotify Legend
442 Views
1 replies
0 likes
Familiares tem me relatado que quando eu compartilho um link de música do spotify ou playlist entra em meus áudios particulares do whatapp. Socorro.!
Familiares tem me relatado que quando eu compartilho um link de música do spotify ou playlist entra em meus áudios particulares do whatapp. Socorro.!
Spotify Legend
478 Views
1 replies
0 likes
