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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14633 Views

7 replies

11 likes

Security
  • 14633 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

551796 Views

991 replies

115 likes

Account
  • 551796 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

130932 Views

74 replies

12 likes

Account
Login
Premium
  • 130932 Views
  • 74 replies
  • 12 likes

Spotify plan changed

PlanPremium duoCountryUnited KingdomDeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy husband and I have spotify premium duo which we have now been using for a month. On my account it says it will be...

Visitor

Plan Premium duo Country United Kingdom Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My husband and I have spotify premi...

Jose_M

Spotify Star

278 Views

1 replies

0 likes

Account
Premium
  • 278 Views
  • 1 replies
  • 0 likes

Csn not use deletet mail address for new account

I deleted my free account because i want to share the Duo Abo with my partner. When I accepted the invitation, I can not re-register, because Spotify says there ist a Link to this deleted mail address, but can not log-in with it again or redet the Pa...

Newbie

I deleted my free account because i want to share the Duo Abo with my partner. When I accepted the invitation, I can not re-register, because Spotify says there ist a Link to this deleted mail addres...

Billy-J

Spotify Star

268 Views

1 replies

0 likes

Account
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant sync songs from local files from my PC to iphone

PlanPremiumCountryUSDeviceiphone 13, PCOperating SystemIOS 16.0, Windows 10My Question or IssueI tried to sync my songs from local files but the songs are greyed out on my iphone. Ive tried some tutorials like the hotspot method and tried using a usb...

Newbie

Plan Premium Country US Device iphone 13, PC Operating System IOS 16.0, Windows 10 My Question or Issue I tried to sync my songs from local files but the songs are greyed out on my iphone. I...

Dian

Spotify Legend

551 Views

1 replies

1 likes

Account
Other
Premium
  • 551 Views
  • 1 replies
  • 1 likes

Previous Years Artist Wrapped

I just got my Spotify artist wrapped for 2022 but is there anyway to see it for previous years? This is specifically to see your own stats as an artist not for your most listened to music.

Music Fan

I just got my Spotify artist wrapped for 2022 but is there anyway to see it for previous years? This is specifically to see your own stats as an artist not for your most listened to music.

Jose_M

Spotify Star

1452 Views

3 replies

0 likes

Account
Other
  • 1452 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Suggestion Was Marked As Spam (Fixed)

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My IssueMy suggestion was marked as spam as soon as I posted it, and I spent a good 10 minutes+ on that suggestion. I really don't appreciate it and I already sent out a report and it said t...

Roadie

Plan Premium Country USA Device Laptop Operating System Windows 10   My Issue My suggestion was marked as spam as soon as I posted it, and I spent a good 10 minutes+ on that suggestion...

Vasil

Moderator

925 Views

5 replies

0 likes

Other
  • 925 Views
  • 5 replies
  • 0 likes

Superuser Contribution Profile won't load in

Dear Spotify,Currently I am facing the issue that my profile does not load on several devices. When I open my profile to check it, it loads for a while and then gets an error. No error code is specified and I work in IT so I have done most of the sta...

Regular

Dear Spotify, Currently I am facing the issue that my profile does not load on several devices. When I open my profile to check it, it loads for a while and then gets an error. No error code is sp...

Dian

Spotify Legend

427 Views

1 replies

0 likes

Account
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone accessing my account despite repeated password changes

PlanPremium My Question or Issue Someone is accessing my account despite my changing password. If changing passwords is not helping, what can i do?

Casual Listener

Plan Premium   My Question or Issue   Someone is accessing my account despite my changing password. If changing passwords is not helping, what can i do?  

Vasil

Moderator

270 Views

1 replies

0 likes

Account
Security
  • 270 Views
  • 1 replies
  • 0 likes

Solved!! Samsung log in

I'm not a massively tech savvy person but I bought a new samsung phone two moths ago and signed up to spotify premium. Every time I opened the app (every single time) it bugged me to turn on a setting to let any of my samsung devices sign in without ...

Casual Listener

I'm not a massively tech savvy person but I bought a new samsung phone two moths ago and signed up to spotify premium. Every time I opened the app (every single time) it bugged me to turn on a settin...

Hoopybees

Casual Listener

746 Views

1 replies

0 likes

Premium
  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution Familly account after divorce

So i have shared custody of my daughters and my girlfriend has shared custody of her kids too. So half the time we are 6 and half the time we are four . Is it a problem for a familly account ( we still live half the time at the same place and in the ...

Newbie

So i have shared custody of my daughters and my girlfriend has shared custody of her kids too.  So half the time we are 6 and half the time we are four .  Is it a problem for a familly ac...

Dian

Spotify Legend

616 Views

3 replies

1 likes

  • 616 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Verified User / Artist

Im trying to make my profile a verified user page, but cant find out how so i'm trying to make it a verified artist page, but when in the "Select Artist" tab my profile doesn't show up and I have no idea what to do to get it, i got the url and that d...

Casual Listener

Im trying to make my profile a verified user page, but cant find out how so i'm trying to make it a verified artist page, but when in the "Select Artist" tab my profile doesn't show up and I have no ...

Alex

Spotify Legend

5234 Views

6 replies

0 likes

  • 5234 Views
  • 6 replies
  • 0 likes

Superuser Contribution I want to change profile language! Country is NOT equal to Language

PlanFreeCountryFinland (Åland Islands)Spoken languageSwedishDeviceWeb browser (Chrome/Firefox)Operating SystemWindows 11 My Question or IssueI have the Spotify app on an iPhone and Spotify on the web browser, it's works fine, it's in Swedish. All is ...

Casual Listener

Plan Free Country Finland (Åland Islands) Spoken language Swedish Device Web browser (Chrome/Firefox) Operating System Windows 11   My Question or Issue I have the Spotify app on an ...

sollet

Casual Listener

509 Views

2 replies

1 likes

Account
  • 509 Views
  • 2 replies
  • 1 likes

Superuser Contribution Fraudulent Credit Card Charges No Way to Contact Spotify!!

My credit card is being fraudulently used for a Spotify monthly subscription. I need to contact Spotify so they may stop the subscription. I do not have a spotify account, I've never had a spotify account. Signing into get customer service on forum b...

Casual Listener

My credit card is being fraudulently used for a Spotify monthly subscription. I need to contact Spotify so they may stop the subscription.   I do not have a spotify account, I've never had...

MARTING2

Casual Listener

18277 Views

23 replies

15 likes

  • 18277 Views
  • 23 replies
  • 15 likes

Superuser Contribution ¿Cómo puedo reingresar a Spotify premium familiar después de no verificar mi cuenta?

Sucedió que, al estar en un plan familiar de Spotify Premium, este te pide una verificación de que mi cuenta coincida con la dirección del dueño del plan y de los demás ocupantes, en mi caso, no verifique mi cuenta y Spotify decidio sacarme de el pla...

Newbie

Sucedió que, al estar en un plan familiar de Spotify Premium, este te pide una verificación de que mi cuenta coincida con la dirección del dueño del plan y de los demás ocupantes, en mi caso, no veri...

Dian

Spotify Legend

857 Views

3 replies

0 likes

  • 857 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs in "liked songs" that I didn't like

Songs keep showing up in my 'Liked Songs' that I didn't like. No one else is using my account (that I know of). I do have other users (family) but they haven't been using the account and even if they were, the songs that are getting saved are stuff t...

Visitor

Songs keep showing up in my 'Liked Songs' that I didn't like.  No one else is using my account (that I know of).  I do have other users (family) but they haven't been using the account and ...

eule_7834

Roadie

16050 Views

8 replies

9 likes

Other
  • 16050 Views
  • 8 replies
  • 9 likes

Superuser Contribution Unable to connect Facebook with my Spotify Account

Plan PremiumCountryGermany DeviceYoga 260 Lenovo Operating SystemWin10 My Question or IssueMy Facebook account is up and running.Spotify Account aswell. I linked other apps to my facebook account, just the other day. With spotify it doesn't work. It ...

Regular

Plan   Premium Country Germany   Device Yoga 260 Lenovo   Operating System Win10   My Question or Issue My Facebook account is up and running. Spotify Account aswell...

MihailY

Moderator

493 Views

1 replies

0 likes

Login
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting Features of Premium on my Free Account

PlanFreeDeviceSamsung Galaxy S22+ My Question or IssueI am getting the features of Spotify Premium even though I only have Spotify Free. I've checked multiple times but everything says my current plan is Spotify Free but I can skip and unlimited amou...

Visitor

Plan Free Device Samsung Galaxy S22+   My Question or Issue I am getting the features of Spotify Premium even though I only have Spotify Free. I've checked multiple times but everything sa...

Vasil

Moderator

559 Views

1 replies

0 likes

Free
  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account overview page is missing plan information

Single premium plan, iPhone and PC app; all paid up, too. I want to change my payment method, but there's no "my plan" or "manage" or anything showing up on my account overview page on the Spotify site. These things do show up on my phone, but no way...

Casual Listener

Single premium plan, iPhone and PC app; all paid up, too.   I want to change my payment method, but there's no "my plan" or "manage" or anything showing up on my account overview page on the S...

Elena

Moderator

989 Views

3 replies

1 likes

Account
  • 989 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Unable to login on iPad

I have recently upgraded to iPad 6th generation running iOS 12.4. I have a Premium subscription, however I cannot login via the app. I am able to login on my iPhone and Mac.I have re-started my iPad, reinstalled the app, tried to log in using my user...

Casual Listener

I have recently upgraded to iPad 6th generation running iOS 12.4.  I have a Premium subscription, however I cannot login via the app. I am able to login on my iPhone and Mac. I have re-started ...

Lyubka

Moderator

18706 Views

14 replies

1 likes

Login
  • 18706 Views
  • 14 replies
  • 1 likes

Solved!! Prepay options for Duo Premium in Spain (ES)

PlanFree (Duo Premium soon, hopefully)CountrySpain (ES)DeviceOnePlus 5TOperating SystemAndroid My Question or IssueIs it possible to prepay a Duo Premium subscription for 12 months in Spain? Me and my friend are eager to start the Premium road so we ...

Casual Listener

  Plan Free (Duo Premium soon, hopefully) Country Spain (ES) Device OnePlus 5T Operating System Android   My Question or Issue Is it possible to prepay a Duo Premium subscription...

NavaSato

Casual Listener

618 Views

2 replies

0 likes

Premium
Subscription
  • 618 Views
  • 2 replies
  • 0 likes

Spotify For Artists - Looks like you don't have enough listening data.

I have done 100,000+ streams this year but i get this error code. Any help? there's definitely enough listening data.

Newbie

I have done 100,000+ streams this year but i get this error code.  Any help? there's definitely enough listening data.

Maxim

Spotify Star

390 Views

1 replies

0 likes

Account
  • 390 Views
  • 1 replies
  • 0 likes