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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80329 Views

9 replies

2 likes

Account
Login
  • 80329 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653597 Views

13 replies

4 likes

Account
  • 653597 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

733993 Views

18 replies

29 likes

  • 733993 Views
  • 18 replies
  • 29 likes

Is there a way to disapprove my Spotify profile?

I want to get a blue tick on my Spotify profile and I couldn't find any information about it.

Visitor

I want to get a blue tick on my Spotify profile and I couldn't find any information about it.

Maxim

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

I'm getting an error when I try to reset my email

I am trying to change the email on my account because it's an old school email that I don't have access to anymore but I keep getting error messages saying something went wrong try again when I go to reset it to a new email.

Visitor

I am trying to change the email on my account because it's an old school email that I don't have access to anymore but I keep getting error messages saying something went wrong try again when I go to...

Maxim

Spotify Star

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo agregar a un familiar a mi plan familiar

Cuando mando el enlace a mi esposa para agregarla al plan familiar, al poner la dirección le dice que no es la misma, que verifique la direccion, ya abri mi cuenta y cheque la dirección y es la misma yo no se porque sigue diciendo lo mismo, todos est...

Visitor

Cuando mando el enlace a mi esposa para agregarla al plan familiar, al poner la dirección le dice que no es la misma, que verifique la direccion, ya abri mi cuenta y cheque la dirección y es la misma...

Jeremy

Spotify Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't update 14 day period on free spotify

I was studying in Russia at the same time I started using Spotify. Due to the Russian special military operation in Ukraine, I returned to my homeland, while changing the country to Germany. Now I periodically leave the country for a few weeks on bus...

Newbie

I was studying in Russia at the same time I started using Spotify. Due to the Russian special military operation in Ukraine, I returned to my homeland, while changing the country to Germany. Now I pe...

Kiril

Moderator

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Can't reset password (related to the reset url)

PlanFreeCountryIndiaDeviceLenovo IdeaPad Z570Operating SystemWindows 10 My Question or IssueCan't reset password, more over it takes me to just an "We're all mixed" "500 in a tape" message... even in incognito...Can't even sign in to submit an attach...

Newbie

Plan Free Country India Device Lenovo IdeaPad Z570 Operating System Windows 10   My Question or Issue Can't reset password, more over it takes me to just an "We're all mixed" "500 in a...

Maxim

Spotify Star

233 Views

1 replies

0 likes

Other
  • 233 Views
  • 1 replies
  • 0 likes

I can't cancel premium

They said go to the profile and click "change plan" but when I click it a blank page appeared.

Visitor

They said go to the profile and click "change plan" but when I click it a blank page appeared.

Maxim

Spotify Star

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Why can't I go premium?

I have twice tried to go premium and both times it asks me to verify after card details but how do I verify?

Visitor

I have twice tried to go premium and both times it asks me to verify after card details but how do I verify?

Maxim

Spotify Star

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

I need to talk to a human

I need to talk to someone about a subscription that I appear to be paying for that isn't mine

Visitor

I need to talk to someone about a subscription that I appear to be paying for that isn't mine

Maxim

Spotify Star

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

New premium account without all of my info.

PlanPremiumCountryTurkey My Question or IssueHello,I have recently given a premium account from the place I work. I have already had an account that I use heavily, I have many lists and many songs that I liked in that account. Is it possible for me t...

Newbie

Plan Premium Country Turkey   My Question or Issue Hello, I have recently given a premium account from the place I work. I have already had an account that I use heavily, I have many list...

Maxim

Spotify Star

385 Views

1 replies

0 likes

Account
Premium
  • 385 Views
  • 1 replies
  • 0 likes

How can i pay for a year for premium package?

Hey, how can i pay for premium package for 1 year and not by month?

Newbie

Hey, how can i pay for premium package for 1 year and not by month?

vaajy

Roadie

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Payment succeeded, but Premium subscription isn't working

I bought a 129 subscription plan and the money was debited, but the subscription isn't working. Why? Tell me now.

Visitor

I bought a 129 subscription plan and the money was debited, but the subscription isn't working. Why? Tell me now.  

Luan

Spotify Star

385 Views

1 replies

1 likes

  • 385 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problemas com email e senha

Tinha uma conta premium e exclui ela, na pagina dizia que eu poderia fazer outra conta (pois entrei na premium da minha familia e sai da antiga) e que aquela em 7 dias estaria totalmente deletada, ai então fiz a nova conta usando o numero de celular,...

Visitor

Tinha uma conta premium e exclui ela, na pagina dizia que eu poderia fazer outra conta (pois entrei na premium da minha familia e sai da antiga) e que aquela em 7 dias estaria totalmente deletada, ai...

OscarDC

Moderator

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Wrong block

CountryLatvia My Question or IssueHello. I'm living in Latvia, but i see this message on spotify.com

Newbie

Country Latvia   My Question or Issue Hello. I'm living in Latvia, but i see this message on spotify.com

Maxim

Spotify Star

576 Views

1 replies

0 likes

Account
  • 576 Views
  • 1 replies
  • 0 likes

I need help

How do I delete my account? I think pandora is better personally, so I quit Spotify.

Visitor

How do I delete my account? I think pandora is better personally, so I quit Spotify.

Sebasty

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change Premium page language

PlanFreeCountryFinlandDevicePixel 5Operating SystemAndroid 12 My Question or IssueThe Premium page is in Finnish despite the rest of the application being in English. How do I change the Premium page to English?

Casual Listener

Plan Free Country Finland Device Pixel 5 Operating System Android 12   My Question or Issue The Premium page is in Finnish despite the rest of the application being in English. How do ...

Eni

Moderator

825 Views

3 replies

0 likes

Account
Premium
  • 825 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Discount issue

PlanStudentCountryUnited StatesDevicePC/PhoneOperating SystemWindows 10/iOS My Question or IssueI am a new college student and when i try to upgrade using the student plan i go to verify myself and get the error message "Oops! Something went wrong, p...

Visitor

  Plan Student Country United States Device PC/Phone Operating System Windows 10/iOS   My Question or Issue I am a new college student and when i try to upgrade using the student...

Dian

Spotify Legend

274 Views

1 replies

0 likes

Account
Free
Login
Other
Subscription
  • 274 Views
  • 1 replies
  • 0 likes

Suspended account

Hello everyone! So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and listen to them, as normal. I had that acc for 3 years or more ...

Regular

Hello everyone!  So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and list...

Greta_Arellanoeee

Regular

603 Views

2 replies

0 likes

Account
Login
Security
  • 603 Views
  • 2 replies
  • 0 likes

Superuser Contribution Something went wrong please try again

Plan Free Country USA Device Macbook Pro 2020 Operating System macOS Monetary when trying to get premium there's a pop up that says "Something went wrong. Please try again."

Casual Listener

  Plan Free Country USA   Device  Macbook Pro 2020 Operating System macOS Monetary   when trying to get premium there's a pop up that says "So...

Jeremy

Spotify Legend

450 Views

3 replies

0 likes

Account
Premium
Subscription
  • 450 Views
  • 3 replies
  • 0 likes