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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1703 Views
  • 0 replies
  • 7 likes
  • Security
  • 1703 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446571 Views
  • 970 replies
  • 108 likes
  • Account
  • 446571 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199314 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199314 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108498 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108498 Views
  • 72 replies
  • 11 likes

Solved!!Superuser Contribution Spotify switches on automatically when launching Mozilla Firefox (Mac)

Hi there,I have started to experience recently very annoying issue on my Macbook Pro's Spotify app - whenever I switch on Mac and launch Mozilla Firefox, Spotify automatically launches and starts playing a song that I have never heard before - every ...

  • Regular
  • Hi there, I have started to experience recently very annoying issue on my Macbook Pro's Spotify app - whenever I switch on Mac and launch Mozilla Firefox, Spotify automatically launches and starts...
  • Jeremy
  • Spotify Legend
  • 841 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 841 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wife hears my music and I hear hers

Whom ever sets the music last is coming out of both my wifes and my phone. She can be 100miles away.

  • Visitor
  • Whom ever sets the music last is coming out of both my wifes and my phone. She can be 100miles away. 
  • Novy
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
  • 255 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Paying with a visa gift card isn't working

I'm trying to pay for the 0.99 for 3 month premium with a visa gift card, but it's not working. The card is activated, I called visa and they don't see any problems from their end, and all the information is filled out properly when I try to pay. It ...

  • Casual Listener
  • I'm trying to pay for the 0.99 for 3 month premium with a visa gift card, but it's not working. The card is activated, I called visa and they don't see any problems from their end, and all the inform...
  • Eni
  • Moderator
  • 215720 Views
  • 24 replies
  • 8 likes
  • Account
    Premium
  • 215720 Views
  • 24 replies
  • 8 likes

Superuser Contribution Student discount with existing premium account

Hey there! I just found out about the student discount and wanted to make use of it, but I am already a user of Spotify with a Premium Account (paying 9,99 each month). When I tried to use the discount, the website got me to a "new premium account or...

  • Newbie
  • Hey there! I just found out about the student discount and wanted to make use of it, but I am already a user of Spotify with a Premium Account (paying 9,99 each month). When I tried to use the disc...
  • Eni
  • Moderator
  • 74326 Views
  • 18 replies
  • 4 likes
  • 74326 Views
  • 18 replies
  • 4 likes

Superuser Contribution Account Hacked and unauthorized card use got the account banned.

My account got hacked like a year ago and i had it attached to my Spotify for artists account, Someone must have hacked it and used some random persons credit card without their permission. But ive slowly been growing a spotify fan base and i have no...

  • Newbie
  • My account got hacked like a year ago and i had it attached to my Spotify for artists account, Someone must have hacked it and used some random persons credit card without their permission. But ive s...
  • Vasil
  • Moderator
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
  • 355 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't post new message

Hi I'm trying to post a new message in the Help with other OS's about my BlackBerry. I'm getting an error which means I can't post, saying to correct the highlighted errors and post again. There's nothing highlighted for me to change. Any ideas? Than...

  • Regular
  • Hi   I'm trying to post a new message in the Help with other OS's about my BlackBerry.   I'm getting an error which means I can't post, saying to correct the highlighted errors and ...
  • Ver
  • Spotify Legend
  • 12978 Views
  • 32 replies
  • 3 likes
  • 12978 Views
  • 32 replies
  • 3 likes

Superuser Contribution Two profiles on the same E-mail adress

PlanFree/PremiumCountrySEDevice(Samsung, Lenovo)Operating System My Question or IssueSome how I have two profiles on the same e-mail-adress: **bleep**. One of them is linked to att Free Spotify and the other one to the one I use, a Family Premium Acc...

  • Visitor
  • Plan Free/Premium Country SE Device (Samsung, Lenovo) Operating System     My Question or Issue Some how I have two profiles on the same e-mail-adress: **bleep**. One of them is l...
  • OscarDC
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The lyrics does not exist

PlanStudent PlanCountryTurkeyDevice(Xiaomi Redmi Note 8 Pro)Operating System(Android) My Question or IssueIn my account, lyrics in any song is doesn't exist.In same phone, when i am loggin in my real account lyrics doesn't exist but if i loggin in a ...

  • Newbie
  •   Plan Student Plan Country Turkey Device (Xiaomi Redmi Note 8 Pro) Operating System (Android)   My Question or Issue In my account, lyrics in any song is doesn't exist. In same...
  • Novy
  • Moderator
  • 561 Views
  • 1 replies
  • 0 likes
  • Account
  • 561 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution If I cancel my spottily premium account do I lose all my music?

I am considering canceling my premium account but would like to know if I do that if I will lose all of the music that I had added to my playlist or downloaded to my phone? Will I still be able to listen to all of them once my subscription is done?

  • Newbie
  • I am considering canceling my premium account but would like to know if I do that if I will lose all of the music that I had added to my playlist or downloaded to my phone?  Will I still be able...
  • Eni
  • Moderator
  • 561240 Views
  • 88 replies
  • 16 likes
  • 561240 Views
  • 88 replies
  • 16 likes

Superuser Contribution How to find your account while you’re logged out of it and with only your username and display name

I’ve been locked out of my account for a while because my phone broke and in that time it seems I‘ve forgotten the email I’ve used for the account and the password to the account. The only information from the account that I have is my username and m...

  • Casual Listener
  • I’ve been locked out of my account for a while because my phone broke and in that time it seems I‘ve forgotten the email I’ve used for the account and the password to the account. The only informatio...
  • Maxim
  • Spotify Star
  • 398 Views
  • 3 replies
  • 0 likes
  • Account
  • 398 Views
  • 3 replies
  • 0 likes

Problem with street in billing address

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI can't fill in street-field in my billing address because it has '-' in name (K-Tel Drive). How to solve this problem?

  • Visitor
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue I can't fill in street-field in my billing address because it has '-' in name (K-Tel Drive). How to s...
  • Maxim
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
  • 365 Views
  • 1 replies
  • 0 likes

please delete my community account

planpremiumcountryunited statesdeviceiphone 13 minioperating Systemios 15.5 my question or issueplease delete my spotify community account. i no longer need or want this account and would like to have it removed.

  • Visitor
  • plan premium country united states device iphone 13 mini operating System ios 15.5   my question or issue please delete my spotify community account. i no longer need or want this acco...
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 253 Views
  • 1 replies
  • 0 likes

Transferring User from one account to another?

I am adding a partner with an existing account to my Duo Subscription. What is the process for transferring the user data to this subscription while maintaining the account details (existing music preferences, playlists, community connections)? I’m t...

  • Visitor
  • I am adding a partner with an existing account to my Duo Subscription. What is the process for transferring the user data to this subscription while maintaining the account details (existing music pr...
  • AdamDamon
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Very disappointed

Since swithcing to an iPhone i switched to Apple music, and a few days ago decided to try Spotify once again because the music suggestions and the playlists are by far the best streaming has to offer. For the past 5 days of trying the service i've ex...

  • Newbie
  • Since swithcing to an iPhone i switched to Apple music, and a few days ago decided to try Spotify once again because the music suggestions and the playlists are by far the best streaming has to offer...
  • Eni
  • Moderator
  • 329 Views
  • 2 replies
  • 0 likes
  • App & Features
  • 329 Views
  • 2 replies
  • 0 likes

Superuser Contribution How long will it take for Spotify to update payment?

So I paid my Spotify Premium almost an hour ago using MOLPoints after it was on Premium Pause. But when I logged in my account, it was still on Premium Pause I already made my payment? What's taking it so long?

  • Newbie
  • So I paid my Spotify Premium almost an hour ago using MOLPoints after it was on Premium Pause. But when I logged in my account, it was still on Premium Pause I already made my payment? What's taking ...
  • OscarDC
  • Moderator
  • 2415 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 2415 Views
  • 3 replies
  • 0 likes

Superuser Contribution When logging into my account again, all mixes and liked songs disappeared

When I logged back into my account, It looks like a brand new account. I can't log in with my username and when I updated the password, the account is not the same nor does the mixes and all my liked songs and artists I followed show up.

  • Visitor
  • When I logged back into my account, It looks like a brand new account. I can't log in with my username and when I updated the password, the account is not the same nor does the mixes and all my liked...
  • Yordan
  • Moderator
  • 306 Views
  • 2 replies
  • 0 likes
  • App & Features
    Music Discussion
    Social & Random
  • 306 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payed for my monthly subsciption but on the app it says i havent

I have proof of paying for spotify and i have a family plan, it clearly took money from my account, but on the app it tells me to "not lose my premium and pay for it".It's been a while already and it keeps showing me that and it's really pissing me o...

  • Newbie
  • I have proof of paying for spotify and i have a family plan, it clearly took money from my account, but on the app it tells me to "not lose my premium and pay for it". It's been a while already and ...
  • Yordan
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • App & Features
    Discovery & Promo
    Social & Random
  • 291 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reached Device Limit - Can not download

PlanFamily PremiumCountryTurkeyMy Question or IssueWhen i try to download any music, im getting this weird issiue. I have only 1 device and not downloaded more than 10000 music.

  • Newbie
  • Plan Family Premium Country Turkey My Question or Issue When i try to download any music, im getting this weird issiue. I have only 1 device and not downloaded more than 10000 music.
  • Elena
  • Moderator
  • 1242 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 1242 Views
  • 1 replies
  • 0 likes