Announcements

Help Wizard

Step 1

NEXT STEP

Got hacked and changed email

Got hacked and changed email

So I got hacked a while ago. The account is linked to Facebook so i changed FB pw and email pw. All good since then until now. When i was going to change the mobile phone number in Account -> edit profile i see that the hacker has changed the email. Now apparently I need the Spotify pw (not the same as FB pw) to change the email or mobile phone number... obviously i can't reset the Spotify password as the link won't be sent to me. 

 

Please help!

Reply
1 Reply

Hey @Bods11,

please follow the steps shown in this support article.

 

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random