HELP MONEY

[W4lyyy]

For a student whose money was cut twice from my account, help one for the normal go 3.96 and 1.7 while my card should go 3.96 dollars Help

[Alfredo]

Hey @W4lyyy, welcome to the community!

Could you give me a bit more info about what's going on with the Spotify payment? I'm not sure what's going on here.

I'll keep an eye out for your reply.

[Hasster7]

Hola!  Cancelé mi cuenta premium para adquirir un plan familiar pero en mi estado de cuenta bancario aparece el cobro del mes, pero mi cuenta sí cambió a free

 
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[Melody]

Hey @Hasster7

Sorry for the reply in English! If you'd prefer Spanish support via email, let us know 🙂

In the meantime, can you check the steps here?

Keep us posted with how you get on, and if you're able to see your Premium features.

Thanks!
/M