Hacked account and changed e-mail

[wiciwato2]

Good thing I have to have an account to access real help from Spotify. Makes it really practical and easy when your main account just got snitched and your shaking from frustration. 

So my account just got hacked and this gentleman also changed my password so I can't reset it. The only thing I really know right now is my username. Please help me retrieve this as I don't want to see all my lists disappear. 

Thank you. 🙂

[Maxim · Accepted solution]

Hey @wiciwato2,

Please get in touch with Spotify Support so they can look into this.

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Support usually replies within 24-48 hours.