Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Hauptmitglied von Premium Family

Hauptmitglied von Premium Family

Hallo!

Ich möchte gerade meinen Ehemann zu unserem Family-Abo hinzufügen und bin der Verwalter dieses Accounts. Ich kann einloggen, aber nichts verwalten, es kommt die Nachricht: "Dein Konto gehört zu einem Familien-Abo. Bitte wende Dich an das Hauptmitglied von Premium Family, um Dein Abo zu verwalten". DAS BIN ICH!

Was stimmt da nicht? Was kann ich tun?

Reply
1 Reply

Hey @0563, welcome to the Spotify Community!

 

We hope you don't mind that we reply in English. If you want, you can get German support via email with this contact form. You can also find us on Facebook or Twitter.

 

If you're sure you're the admin of the Premium for Family plan, you should be able to manage the invites to other users here. Remember that the admin account is the one that registered the payment details and is being charged for the family subscription.

 

Let us know if you have questions.

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts

Type a product name

Did you find this article helpful?