Hello, i have problem with one of my family member

[#1]

After get get in the plan the app still not permimum

[Maxim]

Hey there,

Thanks for reaching out.

In this case, I recommend asking them to sign into https://spotify.com/account and checking if it shows that they're on Premium.

If they are, they've most likely either accepted the invite using a different account or signed into the wrong account within the app.

Let me know how it goes 🙂