Help me Canceling the subscription that automatically went through today

[lock3164]

I visited back this website to unsubscribe and found that it just went through today. I cancelled coming auto payment on Jan.24 

but I don't know how to cancel the one for next 30 days.

Im trying to contact my bank to deny the transcation as well.

[Josh]

Hello!

You would need to contact Spotify directly for this, you can do that here. If you get an automated reply just reply directly to that email (even if it is a no-reply). They should be able to find out what is going on, we don't really see the billing side of things in the community 🙂 Also, make sure you have followed the instructions here to cancel your subscription.

Hope this gets sorted out for you! 🙂