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Hi

Hi

Is a pleasure to contact you, this message is cuz I subscribe Spotify three months ago for 9 pesos, but today you charged me 99 pesos for another month, but I don't want it. Which will be the solution for this? I don't want to pay for this service, not now, may be later. Have a nice day.
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1 Reply

Hey,

We're sorry to see you go! Lets get this simple for you
 Use this link for Instructions on how to cancel: https://support.spotify.com/account_payment_help/managing_payments/how-to-cancel-your-subscription/


(This will put your account down to Free and Billing will be stopped!)

If you feel your elgible for refund please contact Spotify Support:

Contact Spotify (via Email): https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Drop a DM 🙂

Important if your emailing:
If you get an automated reply email telling you to check the Community, Please do drop a reply so this will get queued for a agent to see!

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