How I Can delete my account?

[claudia1]

I sent the message in the contact form but, only they sent me a message but doesn't say anything to delete it.

Please help!!!

[MattSuda]

Welcome to the Spotify Community!

Is there a specific reason that you want to delete your account?

Were you having trouble with something that you couldn't solve? If so, I would be glad to help.

[claudia1]

Hi, the reason is that I have log in with Facebook and I don't want it anymore.

[MattSuda]

If you want, you can contact support so they can help you transfer all your stuff to a non-Facebook Spotify account that uses a username and password to login.

If you just want your account deleted because you don't want to use Spotify anymore, they can help you with that too.

https://www.spotify.com/about-us/contact/contact-spotify-support/

Or the alternative contact form if you cannot log in:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[claudia1]

Hi, I sent a message about transfer all my stuff to a non-facebook account and I got an automated reply.

I sent it about 2 week ago.

Please help me, or what else what I have to do.

Thanks!

[MattSuda]

Support usually replies within 24-48 hours.

If you still have not gotten a reply:

Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.

If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.

If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here.

[claudia1]

Thanks I replied it and they helped me to delete the account.

Thanks!!! 🙂