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I find no place in here to close my account. I set up a free one but as there is no way to untangle the two wish to completely close the account.
Solved! Go to Solution.
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
You can also tweet to @SpotifyCares on Twitter for help.
there is not an option for clicking on 'About Us' above.
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
You can also tweet to @SpotifyCares on Twitter for help.
Wow, it's 2015 and there's still no way for a user to close their account autonomously. This is a basic feature of any online service. I can't believe I have to contact a rep to close my account...
Why do you want to close your account?
If you want to close it due to a problem with your account/spotify we can help you.
Support usually replies within 24-48 hours.
If you still have not gotten a reply:
Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.
If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.
If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here.
I cannot cancel my account, seeing as I never set it up. Yet I am getting charged $9.99 a month. This company does not have a support line you can call. I cannot even enter a post here, or contact support with out first creating an account.
I JUST WANT TO CANCEL THE ACCOUNT IN MY NAME
Support:
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
You can also tweet to @SpotifyCares on Twitter for help.
To delete your account, you will have to contact support
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
I want to to close my account too... I have filled an online form 4 times, recieved the auto email saying that they "will look in to it" and nothing. If I don't have this fix soon, I will file a complaint to the company through Consumer Affairs.
i want my spotify account permanently close
Hey Rumplestiltskin:
I don't want to give you my date of birth, my zip code and 3 playlists to close an account i set up 4 years ago and never used. Just give me a button to close it. What kind of **bleep** company won't let you leave?
> If you’re sure you want your account closed, we just need you to verify
> you’re the account holder by confirming the following details:
> Date of birth
> Zip code
> Names of 3 personal playlists
I close my account and y'all still taking money off my card.
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