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How do you report a problem with hosted content??!!!

How do you report a problem with hosted content??!!!

I have found some releases that have songs included that simply will not play.  Sometimes downloading them offline will correct the issue, but sometimes not.  A new release just came out yesterday and one of the tracks won't stream nor sync/download for offline play.

 

HELP!!!!

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1 Reply

Hey @EnochLight ! Welcome to the community 🙂

 

Unfortunately, there is currently an ongoing reported playback issue with some content being randomly unavailable, as outlined in this topic which might be causing your issues. Keep an eye on that topics for updates as the Spotify team investigate.

If you believe it is really a content issue (broken track or incorrect metadata) you can report it directly to the Spotify content team using the instructions outlined in this topic. Once you have submitted a query, the content team will investigate and then pass any needed details over to the record label to request a correction/change if needed (so it can take some time unfortunately!).

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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