I can't change my county choise it is grayed out.

[Cereal_Killer]

Hello can someone help me? I tried to change my country to my location but my option is grayed out, and i can't really use Spotify at all. So is there a solution or should i just delete the program and never use it again.

[Sam]

@Cereal_Killer If you could contact the accounts team here, they'll be able to fix it.

[Cereal_Killer]

@Sam already did, 6 days ago and i'm still waiting for an answer so i was hoping for one here.

[Peter__]

Can you let us know the 8 digit case number from when you got in touch? It will be in the automated email reply you get when you open a case.

[Cereal_Killer]

Here is the number: #01215678

[Peter__]

Escalated that 😉

[Adam]

@Cereal_Killer -- case 01215678 is now with the right folks. They'll be in touch as soon as they can. Sorry for the delay so far.

[Cereal_Killer]

Well @Adam thank you and i hope i have a solution for my problem.

[Cereal_Killer · Accepted solution]

Thank you all my problem was solved, thanks to your great support. Have a nice day(evening, afternoon or what ever is the time for you).

You can now close this thread.

[Peter__]

Glad it's sorted! 🙂

[Abc112]

Hey
I am in Thailand for Holiday and i can't change it from Australia to Thailand