I can't get emails from spotify

[kgtv123]

I'm trying to create a password to use but I can't get the email, I tried to create a support request and I never go the automated email, I looked back at my emails and I've never once gotten an email from spotify and it's not going to spam or anything I just literally don't get them. I was a premium member for over a year and all I want is to create a password so I can log in with sonos... 

[Peter__]

Hey! Welcome to the community 🙂 

Is your email address set correctly on your online profile? 

If you are still having issues, its not a problem, just get in touch using this form ensuring you put in a working email address and include your account details and someone will be able to help you out. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

[kgtv123]

Did you not read my post????? I have a working email spotify won't send me emails I'VE FILLED OUT THAT FORM 10 TIMES

this is honestly the most atrocious customer support I've ever seen, what kind of company doesn't have a phone number or live chat? 

[Peter__]

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@kgtv123 wrote:

Did you not read my post????? I have a working email spotify won't send me emails I'VE FILLED OUT THAT FORM 10 TIMES

this is honestly the most atrocious customer support I've ever seen, what kind of company doesn't have a phone number or live chat? 

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I don't work for Spotify, just trying to help you out. I'm going to escalate this topic to the community staff for you to see if they can look into it for you. However since it is friday and the weekend is almost upon us a reply from them might take some time. 

Peter

[kgtv123]

Oh I'm sorry I assumed you were of the staff when I ranted

[meahtenoha]

Hi kgtv123 - I can confirm your messaged reached us successfully. You should have received a confirmation email with your case number as well. Did that come into your Spam filter perhaps? Let us know if you still don't see it. 

You should receieve a response from us shortly--apologies for the delay. Thanks!

[malau1996]

i have the same problem i can't get any email for my family invite in icloud

[joost9]

Hi im trying to delete my account for spotify. I tried the contact forms but at the fourth step their asking for my confirmation in my email adress. The thing is that i don't receive any confirmation e-mail. How the heck can i delete my account if i can't go through that contact form. And all the support just tells everyone to check the form. And if that doesn't work their telling to trie other forms. Can an advisor just contact and remove my account please? My username is Dreavelemoony.