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I can’t login to my account

I can’t login to my account

I tried resetting my password but it didn’t work
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1 Reply

Hey

 

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

 

If you have Premium, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

 

Hope it helps. 🙂

osorniosSpotify Star
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