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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76731 Views

28 replies

0 likes

  • 76731 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94927 Views

9 replies

2 likes

Account
Login
  • 94927 Views
  • 9 replies
  • 2 likes

Not abroad and it says to update my location, yet it is correct?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

673 Views

5 replies

0 likes

Account
  • 673 Views
  • 5 replies
  • 0 likes

Can't login

About a week ago the desktop app automatically signed me out, and I had to reset my password for some reason? After that all was fine until yesterday, the same thing happens again. Except this time I'm told "Email or username isn't linked to a Spotif...

Visitor

About a week ago the desktop app automatically signed me out, and I had to reset my password for some reason? After that all was fine until yesterday, the same thing happens again. Except this time I...

ryjay7887

Casual Listener

807 Views

3 replies

1 likes

Account
Login
  • 807 Views
  • 3 replies
  • 1 likes

Superuser Contribution Zwrot

Żadna z poniższych informacji nie jest wymagana. Jednak im więcej zapewnisz, tym łatwiej będzie nam spróbować pomóc.Nagroda Bezpłatna/PremiumKrajuPolskaUrządzeniatelefon iPhone XsSystem operacyjnyios 13 Moje pytanie lub problemCześć. Nie wiem, gdzie ...

Visitor

Żadna z poniższych informacji nie jest wymagana. Jednak im więcej zapewnisz, tym łatwiej będzie nam spróbować pomóc. Nagroda Bezpłatna/Premium Kraju Polska Urządzenia telefon iPhone Xs System...

Ku62

Visitor

18703 Views

8 replies

1 likes

Other
  • 18703 Views
  • 8 replies
  • 1 likes

lost my music when i changed password. How do i get it back?

I requested forgot password and changed it. When i signed back it my entire list of music is gone from my library and liked songs. How fo i recover them?

Visitor

I requested forgot password and changed it. When i signed back it my entire list of music is gone from my library and liked songs. How fo i recover them?

Jose_M

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Can't Change The Email Address on My Account

PlanPremiumCountryUKDeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have my Spotify account linked to my work email, but I have just been made redundant. I am unable to change to my personal email, as Spoti...

Casual Listener

  Plan Premium Country UK Device Multiple Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue I have my Spotify account linked to my work...

Jose_M

Spotify Star

498 Views

3 replies

0 likes

Account
  • 498 Views
  • 3 replies
  • 0 likes

How to change the telephone number associated to my account?

I changed the computer in which I use Spotify.When I was trying to log in in the new computer, the system sent me a code/pass to a telephone number.I logged in, OK.But I do not want that number to be associated to my Spotify account anymore.However, ...

Visitor

I changed the computer in which I use Spotify. When I was trying to log in in the new computer, the system sent me a code/pass to a telephone number. I logged in, OK. But I do not want that number...

Luan

Spotify Star

1786 Views

1 replies

0 likes

Account
  • 1786 Views
  • 1 replies
  • 0 likes

new family member with old spotify account,doesnt want to lose playlists

hello community,i hope someone can help me with thismy friend wants to join our spotify family, but have their one person spotify premium since years ,playlists algorhythm etc.and doesnt want to lose it. if they take the spot via the invite link is i...

Visitor

hello community, i hope someone can help me with this my friend wants to join our spotify family, but have their one person spotify premium since years ,playlists algorhythm etc.and doesnt want t...

jgo99

Visitor

346 Views

2 replies

0 likes

Account
  • 346 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Why does my discover weekly and release radar say it’s made for my husband?

When I click on my release radar or my discover weekly it shows “Made for {{husband’s account name}}”. Why aren’t these lists crafted for me? Why can I see/hear his playlists instead of mine?

Casual Listener

When I click on my release radar or my discover weekly it shows “Made for {{husband’s account name}}”. Why aren’t these lists crafted for me? Why can I see/hear his playlists instead of mine?

loujarry

Casual Listener

2408 Views

9 replies

1 likes

  • 2408 Views
  • 9 replies
  • 1 likes

Solved!! Using gift card to change country

PlanPremiumCountryAustralia My Question or IssueI was wondering if I use a Canadian e gift card (visa / Mastercard, not a Spotify gift card), then will my account have its location updated to Canada? I wanted to change location from Australia to Cana...

Casual Listener

  Plan Premium Country Australia    My Question or Issue I was wondering if I use a Canadian e gift card (visa / Mastercard, not a Spotify gift card), then will my account have ...

Maxim

Spotify Star

1617 Views

3 replies

0 likes

Account
Premium
  • 1617 Views
  • 3 replies
  • 0 likes

Worst chat support

I am writing this here as i faced worst customer support by spotify. this is the worst ever with any company i have faced so far . 8 regular advisors and 1 from their so called speciality team were just a piece of s.. in action as none could solve my...

Casual Listener

I am writing this here as i faced worst customer support by spotify. this is the worst ever with any company i have faced so far . 8 regular advisors and 1 from their so called speciality team were j...

Subash0078

Casual Listener

1114 Views

2 replies

1 likes

Account
  • 1114 Views
  • 2 replies
  • 1 likes

Solved!! Changing Country / Payments

Plan - Premium.Country - Brazil / Luxembourg.Device - iPhone 16 Pro Max, Acer Aspire 3.Operating System - iOS 18.5, Windows 11 Pro. My Question or Issue - I have been a Spotify Premium subscriber since 2016, and I recently changed countries.My accoun...

Newbie

Plan - Premium. Country - Brazil / Luxembourg. Device - iPhone 16 Pro Max, Acer Aspire 3. Operating System - iOS 18.5, Windows 11 Pro.   My Question or Issue - I ha...

Maxim

Spotify Star

1343 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 1343 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change payment method and country

Hey. Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard. I can't change my region in Profile - the country selector is disabled. Due to the current situation in the world, I want to switch my account to NL and rebuild my ...

Casual Listener

Hey.  Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard.  I can't change my region in Profile - the country selector is disabled.    Due to the c...

Yordan

Moderator

2969 Views

8 replies

1 likes

Account
Subscription
  • 2969 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify Artist Page link does not work on Facebook.

I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says error, have another go... and on PC/Mac it just opens u...

Regular

I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says erro...

windanwaves

Newbie

7515 Views

8 replies

5 likes

Account
Other
  • 7515 Views
  • 8 replies
  • 5 likes

Behindertenrabatt

Hallo Spotifyteam,Ich wollte mal fragen ob es wie z.B. bei andern Tarif Anbietern einen Rabatt für Schwerbehinderte gibt, der denn preislich mit dem von Studenten gleich zu setzen ist?Mfg

Casual Listener

Hallo Spotifyteam, Ich wollte mal fragen ob es wie z.B. bei andern Tarif Anbietern einen Rabatt für Schwerbehinderte gibt, der denn preislich mit dem von Studenten gleich zu setzen ist? Mfg

_Lisa_

Visitor

7978 Views

5 replies

8 likes

Account
Premium
Subscription
  • 7978 Views
  • 5 replies
  • 8 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

Visitor

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet.  For the past 24 hours, my account has been logged into 3 times, all from completely different coun...

elise_P

Regular

30317 Views

20 replies

13 likes

Account
Login
Other
Premium
Security
Subscription
  • 30317 Views
  • 20 replies
  • 13 likes

Solved!! Email change without password

Hello! So, I am in need of assistance. Here's the situation: My account is old, it was created with my first hotmail account. I have my spotify account connected with my Facebook account. This Facebook account I have managed to alter to my current em...

Casual Listener

Hello! So, I am in need of assistance. Here's the situation:    My account is old, it was created with my first hotmail account. I have my spotify account connected with my Facebook accou...

AKT0921

Newbie

4050 Views

4 replies

0 likes

Account
  • 4050 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to log into spotify

PlanFamily planCountryUSADevice(iPhone 16 pro max, Mac book pro M3, Dell desktop running windows 11, and IPad Air. My Question or IssueWhen logging in it gives me an incorrect password message. Then when I try to reset password it says I don’t have a...

Visitor

Plan Family plan Country USA Device (iPhone 16 pro max, Mac book pro M3, Dell desktop running windows 11, and IPad Air.      My Question or Issue When logging in it gives me a...

Novy

Moderator

561 Views

1 replies

0 likes

Login
  • 561 Views
  • 1 replies
  • 0 likes

Google Play points Premium

PlanI want to use it on 2 devices phone and tablet - PremiumCountryAustria (Europe)DeviceSamsung Galaxy S 22 Ultra and Tablet Galaxy S7 +Operating SystemAndroid My Question or IssueIve seen a announcement thats now able to pay premium with google pla...

Casual Listener

Plan I want to use it on 2 devices phone and tablet - Premium Country Austria (Europe) Device Samsung Galaxy S 22 Ultra  and Tablet Galaxy S7 + Operating System Android   My Questi...

Mr4realbreal

Visitor

3171 Views

6 replies

0 likes

Premium
  • 3171 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Resetting account

Is there a way to delete all the music that you have saved on your account and start like new?

Newbie

Is there a way to delete all the music that you have saved on your account and start like new?

Vasil

Moderator

112297 Views

5 replies

2 likes

Account
Other
  • 112297 Views
  • 5 replies
  • 2 likes