I can't manage my family account

[Krakan1]

I recenty started an Family Premium Account. When I try to manage my account as descibed on the Q&A, I only receive a blank page. I tried several times, different days.

[jsannn]

Hey @Krakan1

There seems to be some issues with that at the moment. Please try again later or check Spotify Status twitter for when it will be resolved.

[matzekatze]

I have same issue. So no solution in last 1 month??? As I can't add my kids I will need to cancel family membership... or is there any other solution to fix the blank page issue?

[Mcfish69]

Signed up just now, blank screen, cannot add users.

[Atleeeeeee]

still does not work!!!!??

[jsannn]

Hello @Atleeeeeee

Please try to open the family subscription page with different browser or by using incognito/private mode in your current one. Sometimes there is a problem with browser cache or cookies and this usually fixes it.

Hope this helps.

[Ninse1975]

I experience same thing - cannot manage my family account

[HHenrik]

Got a similar issue, I recently relocated from the UK to Noway and changed my account details accordingly to reflect the country change, however it still says UK on my account and when I invite a family member they get "Error 600" - which is probably because they have accounts in our new country?

Any help to resolve this matter is much appreciated

[Ninse1975]

The same for me....