Spotify Community

BeyazMajeste · 2018-03-23

Hi. My credit card is okay. I give the informations for the free premium and it's accepted. But the premium still not active..

Robert_W · 2018-03-26

Welcome to the forums!

Could you take a look here and let me know what it shows (free or premium): https://www.spotify.com/account/subscription/.

Also, have you ever had any other deals or offers before with Spotify?

Has this solved your issue? If it has please click ‘Accept as a Solution’ and consider adding a ‘Like’!

Robert_WRock Star 11

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

I can't use the free premium (30 days)