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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4837 Views
  • 1 replies
  • 9 likes
  • Security
  • 4837 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 466988 Views
  • 977 replies
  • 111 likes
  • Account
  • 466988 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206197 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206197 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115758 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115758 Views
  • 72 replies
  • 12 likes

Superuser Contribution Hola, necesito ayuda!

Hola nesesito ayuda al tratar de iniciar cesión me aparece la leyenda conéctate ainternet estás en modo offline. Estoy conectado pero no puedo acceder a mi cuenta como le puedo hacer!? Gracias!

  • Newbie
  • Hola nesesito ayuda al tratar de iniciar cesión me aparece la leyenda conéctate ainternet estás en modo offline. Estoy conectado pero no puedo acceder a mi cuenta como le puedo hacer!? Gracias! &nbs...
  • Julian
  • Moderator
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

I found a way to contact Spotify

To talk to a Spotify representative via chat, click CONTACT SPOTIFY at the bottom of the page proceed to the CONTACT FORM then click ACCOUNT then click OTHER then after that click "STILL NEED HELP" and it will have a message box where you can send yo...

  • Casual Listener
  • To talk to a Spotify representative via chat, click CONTACT SPOTIFY at the bottom of the page proceed to the CONTACT FORM then click ACCOUNT then click OTHER then after that click "STILL NEED HELP" a...
  • LoganHelps
  • Composer
  • 702 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
    Subscription
  • 702 Views
  • 1 replies
  • 0 likes

I can't log in

I can't log into my Account, but my notifying datas are right. Help me! (Sorry for my bad english)

  • Newbie
  • I can't log into my Account, but my notifying datas are right. Help me! (Sorry for my bad english)
  • Nico
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 277 Views
  • 1 replies
  • 0 likes

Account hacked?

When I log in to my account, it's suddenly a free account. Before I had a family premium account, but when I try to reset the password for that account, I don't receive any email. I suspect someone has managed to log in to my account based on my user...

  • Newbie
  • When I log in to my account, it's suddenly a free account. Before I had a family premium account, but when I try to reset the password for that account, I don't receive any email. I suspect someone h...
  • kejt_
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 334 Views
  • 1 replies
  • 0 likes

why can't i log in?

when i was opening the app in my android i was told to sign in. I didn't log out from my spotify. I tried signing in to my account with the correct user and my password, but it's not working. It said that the email and the password is invalid. I trie...

  • Newbie
  • when i was opening the app in my android i was told to sign in. I didn't log out from my spotify. I tried signing in to my account with the correct user and my password, but it's not workin...
  • kejt_
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 324 Views
  • 1 replies
  • 0 likes

Choosing another country

I have moved from one country to another. When trying to Edit my Account Profile, the new country I am living is not shown on the drop-down menu. Any ideas how to fix it to avoid '14 days in another country' notification and finally get access back t...

  • Newbie
  • I have moved from one country to another. When trying to Edit my Account Profile, the new country I am living is not shown on the drop-down menu. Any ideas how to fix it to avoid '14 days in another ...
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Family account

Hello,How do I activate my family account?

  • Newbie
  • Hello, How do I activate my family account?
  • kejt_
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Account hacked?

Hi.For about 2hrs now I get kicked out of my account permanently. I tried to disconnect all sources, re-installed nur nothing helps. I was able to log in via facebook, and tried to change the password but otto always says "incorrect password". Also t...

  • Newbie
  • Hi. For about 2hrs now I get kicked out of my account permanently. I tried to disconnect all sources, re-installed nur nothing helps. I was able to log in via facebook, and tried to change the passw...
  • Nico
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Help!! Two artists one profile!

I had my first EP released yesterday under Duncan Harrison (my name) problem is it’s been merged with another Duncan Harrison’s music! Totally different genres. My EP is the optimist and has only 3 teams can somebody help?! There is only one Duncan H...

  • Casual Listener
  • I had my first EP released yesterday under Duncan Harrison (my name) problem is it’s been merged with another Duncan Harrison’s music! Totally different genres. My EP is the optimist and has only 3 t...
  • drh4eva
  • Casual Listener
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Move playlists to a new account in Family Plan

We upgraded to a family plan today and I want to move my playlists (created under my husband's profile) to my brand new account. The drag & drop workaround is not working for me no matter what I try. I don't wish to collaborate; he doesn't want the p...

  • Newbie
  • We upgraded to a family plan today and I want to move my playlists (created under my husband's profile) to my brand new account. The drag & drop workaround is not working for me no matter what I ...
  • IguanaSetup
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Somebody hacked into my account !

Hi ! This evening I discovered somebody hacked into my account. He renewed the premium subscription and added two Android phones (one of them is Galaxy J7 2016). Non of my friends or familly have any of these android phone and I NEVER gave my passwor...

  • Casual Listener
  • Hi !   This evening I discovered somebody hacked into my account. He renewed the premium subscription and added two Android phones (one of them is Galaxy J7 2016).   Non of my friends o...
  • pc_coy
  • Regular
  • 323 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 323 Views
  • 2 replies
  • 1 likes

Spodify/Hulu

How do I combine my accounts 

  • Casual Listener
  • How do I combine my accounts 
  • Keanu_C
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 305 Views
  • 1 replies
  • 0 likes

Signing up for premium with the student disccount

Hi I'm Nate. I am confused on how to get the student discount before I sign up for Spotify premium. I am a current student at a university wanting to receive the student discount. I have Spotify free at this current moment and have yet to sign up for...

  • Newbie
  • Hi   I'm Nate. I am confused on how to get the student discount before I sign up for Spotify premium. I am a current student at a university wanting to receive the student discount. ...
  • Keanu_C
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagos en efectivo

Hola a todos quisiera saber como es el procedimiento para realizar el pago en efectivo del plan premium en Colombia pues al ingresar en la opcion de pago solo me permite tarjeta de credito. muchas gracias

  • Newbie
  • Hola a todos    quisiera saber como es el procedimiento para realizar el pago en efectivo del plan premium en Colombia pues al ingresar en la opcion de pago solo me permite tarjeta de cre...
  • nicolasnsbn
  • Newbie
  • 5329 Views
  • 3 replies
  • 0 likes
  • 5329 Views
  • 3 replies
  • 0 likes

Can't cancel my account

HI, I`m trying to cancel my account, and it said that I would receive an email with a link on it, but I still haven`t received it yet. It`s been 2 days since I`m waiting and trying to delete it. Can someone, please, help me with that.

  • Newbie
  • HI, I`m trying to cancel my account, and it said that I would receive an email with a link on it, but I still haven`t received it yet. It`s been 2 days since I`m waiting and trying to delete it. Can ...
  • ab333
  • Regular
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant connect to Facebook

I have been having so much trouble with Spotify. I had my premium account created with Facebook and I recently moved to Canada, but could never change the country of my account and my payment settings. So I decided to close that account and create a ...

  • Newbie
  • I have been having so much trouble with Spotify. I had my premium account created with Facebook and I recently moved to Canada, but could never change the country of my account and my payment setting...
  • Alfredo
  • Roadie
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Can't cancel premium subscription

I keep trying to cancel my subscription and when i go through the steps it won't let me. It sends me back to the starting page and my subscription is still intact. I've tried for almost and hour and I'm 100% sure i'm using the correct Facebook passwo...

  • Newbie
  • I keep trying to cancel my subscription and when i go through the steps it won't let me. It sends me back to the starting page and my subscription is still intact. I've tried for almost and hour and ...
  • Bethhenthorn
  • Casual Listener
  • 60968 Views
  • 94 replies
  • 4 likes
  • 60968 Views
  • 94 replies
  • 4 likes

Superuser Contribution Playing different music from spotify from Echo and work place device

I have connected my Amazon Echo to Spotify and I also like to listen to Spotify while I'm at work.What happens is that my wife is at home and listens to music from Echo using Spotify, making me unable to listen to different music from work.Any idea i...

  • Casual Listener
  • I have connected my Amazon Echo to Spotify and I also like to listen to Spotify while I'm at work. What happens is that my wife is at home and listens to music from Echo using Spotify, making me una...
  • Alfredo
  • Roadie
  • 1753 Views
  • 1 replies
  • 0 likes
  • 1753 Views
  • 1 replies
  • 0 likes

Superuser Contribution Just signed up for Spotify Premium with Hulu

Signed up yesterday after seeing the promo going around. Starting a Hulu account and linking the two went fine. Watched some Digimon with the kids, cool. cool.Today I went to log into hulu and nothing, it's like I naver linked the accounts. Hulu supp...

  • Casual Listener
  • Signed up yesterday after seeing the promo going around. Starting a Hulu account and linking the two went fine. Watched some Digimon with the kids, cool. cool. Today I went to log into hulu and no...
  • Byohzzrd
  • Casual Listener
  • 493 Views
  • 2 replies
  • 0 likes
  • 493 Views
  • 2 replies
  • 0 likes

Superuser Contribution Pay for Premium

Hi Everyone I have a problem. I want to pay from premium but I can not. I have a hungarian card only but I live is Spain. I dont know why Spotify dont let me pay with my hungarian card not even with paypal. Any suggets?

  • Newbie
  • Hi Everyone I have a problem. I want to pay from premium but I can not. I have a hungarian card only but I live is Spain. I dont know why Spotify dont let me pay with my hungarian card not even with ...
  • Alfredo
  • Roadie
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes