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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9012 Views
  • 1 replies
  • 9 likes
  • Security
  • 9012 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481580 Views
  • 979 replies
  • 111 likes
  • Account
  • 481580 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210834 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210834 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120854 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120854 Views
  • 72 replies
  • 12 likes

Superuser Contribution Username is a string of random characters

When I log in through the browser (desktop), the account overview and the top right corner displays my username as a string of 25 apparently random numbers and lowercase letters (maybe it's a hash?). If I try to recover the password using the usernam...

  • Casual Listener
  • When I log in through the browser (desktop), the account overview and the top right corner displays my username as a string of 25 apparently random numbers and lowercase letters (maybe it's a hash?)....
  • tylerthemermaid
  • Casual Listener
  • 22141 Views
  • 22 replies
  • 3 likes
  • 22141 Views
  • 22 replies
  • 3 likes

Superuser Contribution Account

Hello, how do I get control of the account that was created before me, are there all my tracks? I understand how when the track got release, spotify automatically created an account (Account name Neil Bronson)

  • Newbie
  • Hello, how do I get control of the account that was created before me, are there all my tracks? I understand how when the track got release, spotify automatically created an account (Account name Nei...
  • Alfredo
  • Roadie
  • 443 Views
  • 1 replies
  • 0 likes
  • Account
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Any way to find email address on mobile?

So I have Spotify on my phone, and I also have it on my desktop. The Spotify on my desktop is an old account while the app on my phone is a newer account that I use instead of the old one. I wanted to log into my newer account on the desktop, but I d...

  • Newbie
  • So I have Spotify on my phone, and I also have it on my desktop. The Spotify on my desktop is an old account while the app on my phone is a newer account that I use instead of the old one. I wanted t...
  • Alfredo
  • Roadie
  • 87662 Views
  • 1 replies
  • 5 likes
  • Account
  • 87662 Views
  • 1 replies
  • 5 likes

Superuser Contribution quiero cambiar mi mail (dejar facebook) sin perder mis playlists!

Como puedo cambiar el correo para log in a Spotify sin que se borre mi cuenta y pierda mis playlists? Por hackeos a facebook quiero usar otra cuenta que no sea esa.

  • Newbie
  • Como puedo cambiar el correo para log in a Spotify sin que se borre mi cuenta y pierda mis playlists? Por hackeos a facebook quiero usar otra cuenta que no sea esa.
  • Alfredo
  • Roadie
  • 751 Views
  • 1 replies
  • 0 likes
  • 751 Views
  • 1 replies
  • 0 likes

Superuser Contribution About log in Facebook

Hi I really need some help here.I had before my primium account another user that is was free and I had log with him to Facebook . Then I open a new user with my email and buy primoum .. but now when I try to log with him to Facebook it’s failed beca...

  • Newbie
  • Hi I really need some help here. I had before my primium account another user that is was free and I had log with him to Facebook . Then I open a new user with my email and buy primoum .. but now wh...
  • Alfredo
  • Roadie
  • 794 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 794 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change the display name to full name rather than just first?

Hi I've recently created my Spotify account and then twinned it with my Facebook account to get my real name to show. However, it only displays my first name rather than my full name inc. surname? Is there a way this can be rectified? Many Thanks

  • Newbie
  • Hi   I've recently created my Spotify account and then twinned it with my Facebook account to get my real name to show. However, it only displays my first name rather than my full name inc. su...
  • Alfredo
  • Roadie
  • 787 Views
  • 1 replies
  • 0 likes
  • Account
  • 787 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook does not connect :(

Hello,So I've spent more than half of my work day trying to connect Spotify to Facebook but I keep getting the same error responde.Can someone try and help me fix this issue? Screenshots below. Thanks,H.

  • Newbie
  • Hello, So I've spent more than half of my work day trying to connect Spotify to Facebook but I keep getting the same error responde. Can someone try and help me fix this issue?   Screenshots...
  • Alfredo
  • Roadie
  • 294 Views
  • 1 replies
  • 0 likes
  • Other
  • 294 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Como puedo desligar una tarjeta de credito

Hola.Quisiera desligar una tarjeta de credito como metodo de pago, la tarjeta no me pertenece y ahora automaticamente esta realizando los cargos, por lo que necesito darla de baja, cabe mencionar que no quiero cambiarla por otra y la unica opcion que...

  • Visitor
  • Hola. Quisiera desligar una tarjeta de credito como metodo de pago, la tarjeta no me pertenece y ahora automaticamente esta realizando los cargos, por lo que necesito darla de baja, cabe mencionar q...
  • Alfredo
  • Roadie
  • 712 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 712 Views
  • 3 replies
  • 0 likes

Unable to connect back to my previous premium account

I have subscribed to Premium account on my previous phone, but somehow after I changed my phone, I was on free trial. Trying to resubscribe for premium, but it doesn't work.

  • Casual Listener
  • I have subscribed to Premium account on my previous phone, but somehow after I changed my phone, I was on free trial. Trying to resubscribe for premium, but it doesn't work. 
  • dinodanaaa
  • Regular
  • 824 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 824 Views
  • 1 replies
  • 2 likes

How to cancel payment

Hi, I have recently found out that my exboyfrined was using my credit card details to pay for his spotify.. and I need to cancel his subcription or at lease take my card off of his payment detail as i dont wish to continue paying for his music.. I ho...

  • Newbie
  • Hi,  I have recently found out that my exboyfrined was using my credit card details to pay for his spotify.. and I need to cancel his subcription or at lease take my card off of his payment det...
  • Noah
  • Spotify Star
  • 1801 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1801 Views
  • 1 replies
  • 0 likes

Account info

I know my user name but I don't remember the email address that is attached to it so I can't reset my password

  • Newbie
  • I know my user name but I don't remember the email address that is attached to it so I can't reset my password
  • Noah
  • Spotify Star
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify thinks I am in Chile

When I log in spotify automatically goes to the .cl version of the site even though I am in the US. My account overview lists my country as the US so not sure how to fix it.

  • Newbie
  • When I log in spotify automatically goes to the .cl version of the site even though I am in the US. My account overview lists my country as the US so not sure how to fix it. 
  • Alfredo
  • Roadie
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Solved!! Já testei o premium e quero assinar agora...

Já utilizei o periodo grátis há alguns anos atrás e agora quero assinar. O sistema me avisa que já utilizei este período de testes e que devo proceder com o cadastro normal. Só que fica pedindo as mesmaa informações de cadastro e sempre cai na mesma ...

  • Casual Listener
  • Já utilizei o periodo grátis há alguns anos atrás e agora quero assinar. O sistema me avisa que já utilizei este período de testes e que devo proceder com o cadastro normal. Só que fica pedindo as me...
  • rbat
  • Casual Listener
  • 537 Views
  • 2 replies
  • 0 likes
  • Premium
  • 537 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not registered email adress linked to my account

Hello, The email address associated with my spotify account isn't registered within outlook. It isn't my email address and it doesn't look like it either. Furthermore, I always log in with Facebook, so I never had to enter a password. When I want to ...

  • Newbie
  • Hello,   The email address associated with my spotify account isn't registered within outlook. It isn't my email address and it doesn't look like it either. Furthermore, I always log in with F...
  • Alfredo
  • Roadie
  • 1137 Views
  • 1 replies
  • 0 likes
  • 1137 Views
  • 1 replies
  • 0 likes

Superuser Contribution FB connection username problem

Hi, when I connect my Spotify account to my FB account it changes only my avatar, but doesnt display my username from Facebook. How can I solve it?

  • Newbie
  • Hi, when I connect my Spotify account to my FB account it changes only my avatar, but doesnt display my username from Facebook. How can I solve it?
  • Alfredo
  • Roadie
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got kicked off

Help,this morning suddenly my friend got kicked off from all his Spotify application in all his devices. Strangely when he tried to login to his account (via web) the system said that his account does not exists?! Funny because his credit card still ...

  • Newbie
  • Help, this morning suddenly my friend got kicked off from all his Spotify application in all his devices.  Strangely when he tried to login to his account (via web) the system said that his acc...
  • Alfredo
  • Roadie
  • 426 Views
  • 1 replies
  • 0 likes
  • Login
  • 426 Views
  • 1 replies
  • 0 likes

Solved!! Weird change

I don't really know how to describe this, or is it a problem. I've just created Spotify account like couple days ago. I opened it today and in the right upper corner of Spotify app, next to my picture I see this --> 21ltfcogdrlpcmjtd7gwu6d7a and I qu...

  • Newbie
  • I don't really know how to describe this, or is it a problem. I've just created Spotify account like couple days ago. I opened it today and in the right upper corner of Spotify app, next to my pictur...
  • IguanaSetup
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Change country

Hello,I am having a minor problem. My credit card expired and when I went to the change payment method to enter another one I couldn't do it because It was issued by another country. The system adviced me to change my country in my account settings b...

  • Newbie
  • Hello, I am having a minor problem. My credit card expired and when I went to the change payment method to enter another one I couldn't do it because It was issued by another country. The system adv...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Spotify Artists

When i try claim my profile to artists,i copy the link, paste it to the artists login,but i cant press "Add" Why i can't?

  • Newbie
  • When i try claim my profile to artists, i copy the link, paste it to the artists login, but i cant press "Add" Why i can't?
  • MÆSTRO
  • Casual Listener
  • 452 Views
  • 4 replies
  • 0 likes
  • 452 Views
  • 4 replies
  • 0 likes

Student not able to sign up for premium

Student here with proof in form of ID and everything unable to verify through automated service. Can attach ID card if needed.

  • Casual Listener
  • Student here with proof in form of ID and everything unable to verify through automated service. Can attach ID card if needed.
  • Maxim
  • Spotify Star
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes