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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4541 Views
  • 1 replies
  • 9 likes
  • Security
  • 4541 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464476 Views
  • 976 replies
  • 111 likes
  • Account
  • 464476 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205389 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205389 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113081 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113081 Views
  • 72 replies
  • 12 likes

Solved!! Não recebo o e-mail de verificação para apagar minha conta.

Gostaria de apagar minha conta Free atual ( para fazer uma nova que não tenha sido criada pelo Facebook). Fui seguindo o passo a passo, mas na etapa em que é dito que um e-mail de verificação foi enviado para o seu e-mail, este simplesmente não chega...

  • Visitor
  • Gostaria de apagar minha conta Free atual ( para fazer uma nova que não tenha sido criada pelo Facebook). Fui seguindo o passo a passo, mas na etapa em que é dito que um e-mail de verificação foi env...
  • Bittencourt
  • Spotify Star
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Add my wife as user

I'm pretty sure I already know the answer to this but I thought I'd ask it just incase I truly wasn't aware. I recently just signed up for a Spotify account & connected to our Google Home. Now when my wife is using Google Home to play music it's usin...

  • Newbie
  • I'm pretty sure I already know the answer to this but I thought I'd ask it just incase I truly wasn't aware.  I recently just signed up for a Spotify account & connected to our Google Home.&...
  • Bethany_Dawn
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Name

hi, I would like to know whether to change my name consumer; the possibility has not been given me to choose it and it contains some personal data that i don’t like to share.

  • Newbie
  • hi, I would like to know whether to change my name consumer; the possibility has not been given me to choose it and it contains some personal data that i don’t like to share.
  • Bethany_Dawn
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Subscription Questions

Hi- My family has two separate $9.99/mo accounts, and we haven't been taking advantage of the student discounts. We are considering switching to two separate $4.99/mo accounts, but we also have other family members who might enjoy the family premium ...

  • Newbie
  • Hi-   My family has two separate $9.99/mo accounts, and we haven't been taking advantage of the student discounts. We are considering switching to two separate $4.99/mo accounts, but we also h...
  • Bethany_Dawn
  • Community Legend
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

Friend Feed dead

There's only sample names on my Friend Feed (Julia Eger, Ben Khan etc). I can see the list of my Facebook friends when I go to 'Find friends', but not the music they are listening to. How do I fix it?

  • Music Fan
  • There's only sample names on my Friend Feed (Julia Eger, Ben Khan etc). I can see the list of my Facebook friends when I go to 'Find friends', but not the music they are listening to. How do I fix it?
  • Yngvard
  • Music Fan
  • 818 Views
  • 4 replies
  • 1 likes
  • Account
    Other
  • 818 Views
  • 4 replies
  • 1 likes

What happend to my account ?

guys i have a serious problem suddenly my account name changed my playlists one even my family account subscripton is gone is some one usin my account i need urgent help pls

P_20180416_235953.jpg P_20180417_000752.jpg P_20180416_235943.jpg P_20180416_235930.jpg
  • Casual Listener
  • guys i have a serious problem suddenly my account name changed my playlists one even my family account subscripton is gone is some one usin my account i need urgent help pls     ...
  • portakalfrog
  • Casual Listener
  • 401 Views
  • 3 replies
  • 0 likes
  • Account
  • 401 Views
  • 3 replies
  • 0 likes

Problem with e-mail update - premium membership

It's a long time since I have changed my Facebook's email but it hasn't been updated in Spotify. I just used my credit card for premium membership but the mail got sent to my old email address. So, I didn't get the mail notification from premium memb...

  • Newbie
  • It's a long time since I have changed my Facebook's email but it hasn't been updated in Spotify. I just used my credit card for premium membership but the mail got sent to my old email address. So, I...
  • Noah
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Can't login offline.

I'm a Marine, currently deployed and I just want to be able to hear my music. I got logged out of my account somehow and can't log back in, being that there are no cellphone towers nearby. Is there anything that can be done?

  • Newbie
  • I'm a Marine, currently deployed and I just want to be able to hear my music.  I got logged out of my account somehow and can't log back in, being that there are no cellphone towers nearby.&nbsp...
  • Noah
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kann kein Geräte-Kennwort festlegen.

Hallo, Ich möchte mein Spotify mitg einem Gerät via Gerätepasswort verbinden.Wenn ich mir über die Option Gerätepasswort festlegen eins erstellen möchte, kommt immer diese Fehlermeldung:"Leider war deine E-Mail-Adresse nicht verfügbar. Bitte melde di...

  • Newbie
  • Hallo,   Ich möchte mein Spotify mitg einem Gerät via Gerätepasswort verbinden. Wenn ich mir über die Option Gerätepasswort festlegen eins erstellen möchte, kommt immer diese Fehlermeldung: ...
  • julees229
  • Newbie
  • 2204 Views
  • 3 replies
  • 0 likes
  • 2204 Views
  • 3 replies
  • 0 likes

Superuser Contribution New non-FB account prevents me from logging in on old FB-account

Hello Bit of a complicated problem, but here goes: I just made a new account using my e-mail adress. Up until now I used an account through Facebook, with all my saved albums on it. On this new account, I made a connection to Facebook to view my frie...

  • Casual Listener
  • Hello   Bit of a complicated problem, but here goes:   I just made a new account using my e-mail adress. Up until now I used an account through Facebook, with all my saved albums on it....
  • Lau13
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 383 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I combine two different accounts to just one

When I first joined Spotify it was on my desktop @ work, then when I got my new android I signed up for a subscription on it. Now I only want one account because I have all this music on my desktop but not on my phone?

  • Casual Listener
  • When I first joined Spotify it was on my desktop @ work, then when I got my new android I signed up for a subscription on it. Now I only want one account because I have all this music on my desktop b...
  • vallygrrl_59
  • Casual Listener
  • 613 Views
  • 2 replies
  • 0 likes
  • Account
  • 613 Views
  • 2 replies
  • 0 likes

Please remove my spotify account

Hello, I forgot the email of my second spotify account and it has premium on it. I want to get rid of the premium, but I don't know my email so I can't log in and because of that I can't get rid of premium. Could you please remove my account or atlea...

  • Newbie
  • Hello,   I forgot the email of my second spotify account and it has premium on it.  I want to get rid of the premium, but I don't know my email so I can't log in and because of that I ca...
  • kejt_
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 336 Views
  • 1 replies
  • 0 likes

Facebook

I changed my facebook email, but on Spotify I get the old email. Does this matter or not? BTW, I created the account with Facebook.Thanks!

  • Newbie
  • I changed my facebook email, but on Spotify I get the old email. Does this matter or not? BTW, I created the account with Facebook. Thanks!
  • kejt_
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

can't loggin

i can't remember what email adress is the one from spotify and i forgot my passwort.

  • Visitor
  • i can't remember what email adress is the one from spotify and i forgot my passwort. 
  • kejt_
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can add payment method?

Can anyone help me about payment method. I can’t add any cards on my Spotify account.

  • Casual Listener
  • Can anyone help me about payment method. I can’t add any cards on my Spotify account.
  • tonyryan294
  • Casual Listener
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

Behind the lyrics

Hi, I have some troubles with the Behind the lyrics option : the problem is simple, I d’ont have this option. I have linked my genius x Spotify accounts but nothing happened. Spotify is running on version 8.4.49 and my iPhone X on 11.2.5. Of courses ...

  • Casual Listener
  • Hi, I have some troubles with the Behind the lyrics option : the problem is simple, I d’ont have this option.  I have linked my genius x Spotify accounts but nothing happened.  Spotify is...
  • LoanMarques
  • Casual Listener
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

How do I log out from my account on the mobile app?

Am I blind or is there no possibility to og out on my Spotify mobile app and let someone else log in with another account? Now I reinstalled Spotify tp solve that though, but I still would like to know what I am missing.

  • Newbie
  • Am I blind or is there no possibility to og out on my Spotify mobile app and let someone else log in with another account? Now I reinstalled Spotify tp solve that though, but I still would like to kn...
  • ModMagni
  • Newbie
  • 248205 Views
  • 22 replies
  • 3 likes
  • Login
  • 248205 Views
  • 22 replies
  • 3 likes

Family account can't use spotify connect

Hi everyone, We have a family account for my wife and me.In the house we hase a Marantz Amplificador with spotify connect and a box with android google cast.On my personnal account i can see and use the marantz connect function (even if i am at home ...

  • Newbie
  • Hi everyone,  We have a family account for my wife and me. In the house we hase a Marantz Amplificador with spotify connect and a box with android google cast. On my personnal account ...
  • hej_martin
  • Newbie
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 446 Views
  • 1 replies
  • 0 likes

Arists Profile

Hello, I am an artist an dust released a track through cdbaby. My name is the same name as another artist and it released my single under their spotify artist profile. Who can I contact to have this corrected. Thanks for any help.

  • Newbie
  • Hello,   I am an artist an dust released a track through cdbaby. My name is the same name as another artist and it released my single under their spotify artist profile. Who can I contact to h...
  • Bethany_Dawn
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs disappearing

Hello!I have dowloaded songs into my SD card and all of them disappeared this morning. What is wrong? I have been paying premium purposely for this so i can play my music playlist everywhere i go OFFLINE. Now this is no longer serving my needs. Pleas...

  • Casual Listener
  • Hello! I have dowloaded songs into my SD card and all of them disappeared this morning. What is wrong? I have been paying premium purposely for this so i can play my music playlist everywhere i go O...
  • AnaBanana1
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes