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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 158281 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 158281 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10690 Views
  • 3 replies
  • 10 likes
  • Security
  • 10690 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 508430 Views
  • 985 replies
  • 112 likes
  • Account
  • 508430 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124663 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124663 Views
  • 74 replies
  • 12 likes

account hacked

Please, could you help me? My account got hacked and they deleted every saved song since january from my account, deleted my lists, changed profile picture, did a troll songlist.My account is connected with facebook and I can't change my password som...

  • Casual Listener
  • Please, could you help me? My account got hacked and they deleted every saved song since january from my account, deleted my lists, changed profile picture, did a troll songlist. My account is conne...
  • Ismo_Palviainen
  • Casual Listener
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Unable to Play / Access Denied for Certain Albums / Songs on All Platforms.

I have a girlfriend in the UK, and I am in the US. She visited for 3 months and I used her Spotify account while she was here, loved her music and playlists. When she left I wanted to continue listening to her music, so I bought a premium account in ...

  • Casual Listener
  • I have a girlfriend in the UK, and I am in the US. She visited for 3 months and I used her Spotify account while she was here, loved her music and playlists. When she left I wanted to continue listen...
  • robertdegange
  • Newbie
  • 2674 Views
  • 3 replies
  • 0 likes
  • 2674 Views
  • 3 replies
  • 0 likes

Solved!! Please ADD Tennis Court FLUME REMIX

Hello all,i am able to find every single Flume song except his best Remix and song ever Tennis Court by Lorde. is there anyway that spotify can add this song?

  • Newbie
  • Hello all, i am able to find every single Flume song except his best Remix and song ever Tennis Court by Lorde. is there anyway that spotify can add this song?
  • xombie
  • Newbie
  • 10858 Views
  • 4 replies
  • 8 likes
  • Other
  • 10858 Views
  • 4 replies
  • 8 likes

Comment rechercher un compte premium a partir d'une CB

Comment rechercher un compte premium a partir d'une CB ?? Je paye un compte mais ne sais pas pour qui, j'aimerai l'annuler...

  • Casual Listener
  • Comment rechercher un compte premium a partir d'une CB ??   Je paye un compte mais ne sais pas pour qui, j'aimerai l'annuler...
  • GillianDelvigne
  • Composer
  • 2614 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 2614 Views
  • 3 replies
  • 0 likes

Spotify premium cant be purchase in this app

Im using iphone5. I just recently subscribe to premium with my card. I didnt recieve any reciept being mailed. My account still in free version. As i tap the premium button i got this message saying spottify cant be purchase in this app. What just ha...

  • Casual Listener
  • Im using iphone5. I just recently subscribe to premium with my card. I didnt recieve any reciept being mailed. My account still in free version. As i tap the premium button i got this message saying ...
  • Zaiyanjafry
  • Newbie
  • 10186 Views
  • 10 replies
  • 4 likes
  • 10186 Views
  • 10 replies
  • 4 likes

Problema com loguin

Boa tarde, mudaram meu e-mail por um desconhecido e agora não consigo mais acessar a minha conta. O e-mail era *snip*em anexo o e-mail sobre a mudança, não realizada our minha pessoa!

  • Newbie
  • Boa tarde, mudaram meu e-mail por um desconhecido e agora não consigo mais acessar a minha conta. O e-mail era *snip* em anexo o e-mail sobre a mudança, não realizada our minha pessoa! 
  • Bittencourt
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Different Names

I understand that there´s a difference between the profilename and the username, but the problem is, that people, eg. friends cannot find me by searching for my username (jobela). Same with my profilname (a weird combi of numbers and letters). Also t...

  • Visitor
  • I understand that there´s a difference between the profilename and the username, but the problem is, that people, eg. friends cannot find me by searching for my username (jobela). Same with my profil...
  • Luke
  • Spotify Star
  • 684 Views
  • 1 replies
  • 0 likes
  • 684 Views
  • 1 replies
  • 0 likes

Getting rejected even though details are correct

So basically i have been having troubles logging in but i wanted to make sure my details where right so in order to test this i made a new account wrote the details down, logged out and went to log back in. Said my username or password was incorect b...

  • Newbie
  • So basically i have been having troubles logging in but i wanted to make sure my details where right so in order to test this i made a new account wrote the details down, logged out and went to log b...
  • Luke
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged but don’t have premium anymore

Hi I have three accounts with Spotify and none of them have premium yet I am being charged for it. I would like to cancel this completely but as it’s saying I don’t have premium with any of my accounts I don’t know how to this? Also is there no conta...

  • Newbie
  • Hi I have three accounts with Spotify and none of them have premium yet I am being charged for it. I would like to cancel this completely but as it’s saying I don’t have premium with any of my accoun...
  • Chris
  • Spotify
  • 594 Views
  • 3 replies
  • 0 likes
  • 594 Views
  • 3 replies
  • 0 likes

Login problem -500 error

I login my account but ı dont use account.it has 500 error page

  • Newbie
  • I login my account but ı dont use account. it has 500 error page
  • Luke
  • Spotify Star
  • 706 Views
  • 1 replies
  • 0 likes
  • 706 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being Charged for Premium but Account Says Free

I tried this by sending a message through the web and got an autoresponder (Spotify Case # 06883590: Account - Other ref:_00DD0pxIW._500571KKJK9:ref), so am trying again. Here's the issue: when I log in to Spotify my account page says I'm on the Free...

  • Newbie
  • I tried this by sending a message through the web and got an autoresponder (Spotify Case # 06883590: Account - Other ref:_00DD0pxIW._500571KKJK9:ref), so am trying again.   Here's the issue: w...
  • Chris
  • Spotify
  • 751 Views
  • 4 replies
  • 0 likes
  • 751 Views
  • 4 replies
  • 0 likes

cant sub premium

want to listen alr

  • Newbie
  • want to listen alr
  • Luke
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 321 Views
  • 1 replies
  • 0 likes

Account Hacked

Hi! My account with name nocha has been hacked by *snip* and that person has changed the email and password so I cant get in and change my payment methods (still paying for that account!). How do i retrieve my account to change it back? and what do i...

  • Newbie
  • Hi!   My account with name nocha has been hacked by *snip* and that person has changed the email and password so I cant get in and change my payment methods (still paying for that account...
  • Luke
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
  • 320 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I play only this song?

The other songs work fine but that one says "This song is not available. If you have the file on your computer you can import it"Spotify URL: spotify:track:5noCg9XIxCozI01ZTUvtq8Clavicula Nox - Therion

  • Newbie
  • The other songs work fine but that one says "This song is not available. If you have the file on your computer you can import it" Spotify URL: spotify:track:5noCg9XIxCozI01ZTUvtq8 Clavicula Nox - T...
  • Chris
  • Spotify
  • 885 Views
  • 2 replies
  • 0 likes
  • Other
  • 885 Views
  • 2 replies
  • 0 likes

Superuser Contribution Im a premiun client, but my count show me if I didnt

I need to check you my acount, because Im paying for a premiun account and show me that is a free count.

  • Casual Listener
  • I need to check you my acount, because Im paying for a premiun account and show me that is a free count.   <Mod edit - snip>
  • Chris
  • Spotify
  • 550 Views
  • 2 replies
  • 0 likes
  • 550 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Keep Screen on while listen

Hi, there's an option to keep screen on while listening to Spotify?

  • Casual Listener
  • Hi, there's an option to keep screen on while listening to Spotify?
  • Chris
  • Spotify
  • 40482 Views
  • 3 replies
  • 5 likes
  • 40482 Views
  • 3 replies
  • 5 likes

Change Discover Weekly Photo

Why do I seem to have the inability to change my Discover Weekly Playlist photo? It should match my profile picture but it does not. Any help would be greatly appreciated.

  • Newbie
  • Why do I seem to have the inability to change my Discover Weekly Playlist photo? It should match my profile picture but it does not. Any help would be greatly appreciated.
  • Bethany_Dawn
  • Community Legend
  • 1040 Views
  • 1 replies
  • 0 likes
  • 1040 Views
  • 1 replies
  • 0 likes

Superuser Contribution what's the effect for my family for removing spotify (facebook)

Hi all! I want to remove FaceBook(FB) from my Spotify account, but it can't be done by disconnecting my FB because my account is created with FB.So I need to cancel my subscription and re-create my account, but what effect does this have for my famil...

  • Newbie
  • Hi all!   I want to remove FaceBook(FB) from my Spotify account, but it can't be done by disconnecting my FB because my account is created with FB. So I need to cancel my subscription and re-...
  • Chris
  • Spotify
  • 484 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 484 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on PS4, Android and PC(Windows) not working together

First i buyed premium on PS4(long time ago) everything was working with android and pc with the account, but after unlinking spotify with facebook nothing is working.PS4 is working with my account but somehow spotify created me a username (with same ...

  • Casual Listener
  • First i buyed premium on PS4(long time ago) everything was working with android and pc with the account, but after unlinking spotify with facebook nothing is working. PS4 is working with my account ...
  • Chris
  • Spotify
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium PS4

I was on a trial for a month via psnmusic, the trial expired and I then purchased a premium subscription through PSN. My pc app as well as my phone no longer show premium. The payment was successful but im getting pretty irritated at this. I have an ...

  • Casual Listener
  • I was on a trial for a month via psnmusic, the trial expired and I then purchased a premium subscription through PSN. My pc app as well as my phone no longer show premium. The payment was successful ...
  • Sukka666
  • Casual Listener
  • 641 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 641 Views
  • 2 replies
  • 0 likes