Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So I just made a new account for Spotify and someone from Spotify transferred data from my old account to my new account. When I made a new account though, it wouldn’t let me choose a username, it just asked for my name and gave me a random username ...
I am paying for a premium subscription ad free and am getting ads now. Not a happy customer.
I woke up this morning to an email from Spotify saying ''We've updated your email address'' which updated it to an email I've never glimpsed upon my entire life. I've sent two emails to account-details-changed@spotify.com but this should be treated a...
Hi, I forgot my username for spotify original account, I can log in using facebook but I still do want to know my spotify original account username, where can I see the information about that? Can anyone help? Thanks
My spotify is linked to my Facebook and I've recently updated my email address on Facebook.. however my Spotify account is still showing my old email address. It says to update in Facebook with a link, when I click the link the email address is corre...
My account, named lbasturk96 has hacked and the e mail has changed by hacker. Can some experts help me about it?
I have a student account and I was wondering if two people could listen the same Spotify account at once if not then how can only two people listen to the acount at the same time?
Email: (SNIPPED) I paid for spotify premium and was charged, in which i have proof that I am receiving benefits as promised
How do i reset whatever spotify has set as my preferences and build up the repertoire over again from scratch?
Hi, as said in the subject, I can't get someone out of my Spotify account. Every once in awhile when I'm listening to something I'll come up saying that my account is being used elsewhere. I've signed out everywhere multiple times and changed my pass...
My account has been hacked. I've logged in to find all of my playlists, starred etc deleted. I can see the other person creating playlists for music I wouldn't listen to. But I can login in via my Facebook to this page but I can't reset my original S...
I have 2 accounts. One is not matched to facebook but it is matched to my family premium subscription. The other account is matched to fb and all my playlists are in there. Can i merge them?
Hey all,I have a spotify account linked to my facebook, so to change my email adress i need to change it on facebook. And this is what i did like 3month ago but i still have the same email adress on my spotify account.Any idea why ?Thanks.
Hi guys,I'm trying to sign up my girlfirend, but it looks like there is a bug on your side.Website just shows a never hiding preloader (screenshot attached) when the mobile app says somthing about the problem with the email (I've tried several ones)....
I’m trying to delete an old account that I no longer use. It is attached to my Facebook and also attached to an old email address that no longer exists so I can’t verify email to delete
Hola, pues no he podido cambiar el pais de mi cuenta. Acabo de pasarla de Premium a Premium Familiar, para poder tener mas dispositivos sonando al mismo tiempo o utilizando sus cuentas al mismo tiempo. Cuando intento me da un link con unos pasos que ...
I have an old account on Spotify that I created when I lived in the US (I can't even detach it from Facebook). Now I'm back to Brazil and I made an upgraded to a Family Plan. I need to change my zip code because I'm not being able to add anyone to my...
Hi there - If someone made a collaborative playlist that I am the follower of and now when I go into that playlist it shows their accound number and not their profile name does that mean that they unfollowed the playlist? Thank you,Drew
I have a Premium account and it was up and running great yesterday. Today I went to download new music and my account is not connecting and just says "Try Again" on all the browsers. Is anyone experiencing this issue as well?My internet is up and run...
Hola, tengo un problema con mi cuenta porque no me deja entrar, ahora estoy viviendo en otra parte, en Rusia, y para cambiar el pais en en que estoy, no aparece la opcion de Rusia. No me deja entrar porque dice que solo se pueden 14 dias en el extran...