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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406682 Views
  • 959 replies
  • 107 likes
  • Account
  • 406682 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176332 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176332 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100067 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100067 Views
  • 68 replies
  • 10 likes

How to request artist name change to all capitalized letters?

https://open.spotify.com/artist/049hvNvkQeWrR7FoUQ54rd I always have my artist name in all caps as "BALENTS" but DistroKid has focred me to conform to traditional capitalization as "Balents." Not a huge deal but I want to know if there is any way to ...

  • Casual Listener
  • https://open.spotify.com/artist/049hvNvkQeWrR7FoUQ54rd   I always have my artist name in all caps as "BALENTS" but DistroKid has focred me to conform to traditional capitalization as "Balents....
  • Maxim
  • Spotify Star
  • 7923 Views
  • 4 replies
  • 0 likes
  • 7923 Views
  • 4 replies
  • 0 likes

Email change

Hi someone has hacked my account & changed emails. I was premium & now I’m being charged for an account I don’t even use. Please help

  • Newbie
  • Hi someone has hacked my account & changed emails. I was premium & now I’m being charged for an account I don’t even use. Please help
  • user-removed
  • Not applicable
  • 434 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 434 Views
  • 1 replies
  • 0 likes

My facebook get **bleep**

So i cannot log in to my account how can i solve this problem

  • Newbie
  • So i cannot log in to my account how can i solve this problem
  • Jacquelinehowe
  • Composer
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Login troubles

I have a premium account but I can’t remember any of info, is there a way I can get into that account

  • Casual Listener
  • I have a premium account but I can’t remember any of info, is there a way I can get into that account
  • Jacquelinehowe
  • Composer
  • 554 Views
  • 3 replies
  • 0 likes
  • 554 Views
  • 3 replies
  • 0 likes

Solved!! Double payment

Hello guys,Spotify charge me twice both on family and premium. I want to stop the payment on the premium,the issue is I can’t log into the email add I used for the premium account even if I was sent an email. So pls how the I stop the charges to my c...

  • Visitor
  • Hello guys,Spotify charge me twice both on family and premium. I want to stop the payment on the premium,the issue is I can’t log into the email add I used for the premium account even if I was sent ...
  • Jacquelinehowe
  • Composer
  • 1546 Views
  • 5 replies
  • 0 likes
  • Account
  • 1546 Views
  • 5 replies
  • 0 likes

Payment Failure

My spotify account was cancled at the beggining at january becuase the card being used was cancelled. When I went to set up a new subscribtion with the new replacment card it didnt work. I tried a few hours later and still didnt work. I tried a week ...

  • Casual Listener
  • My spotify account was cancled at the beggining at january becuase the card being used was cancelled. When I went to set up a new subscribtion with the new replacment card it didnt work. I tried a fe...
  • osornios
  • Spotify Star
  • 10472 Views
  • 26 replies
  • 2 likes
  • Premium
    Subscription
  • 10472 Views
  • 26 replies
  • 2 likes

Error with payment

I have tried to subscribe to Spotify Premium using my Visa card. But I get the error message below all the time. I have sufficient funds on my account and I have tried to buy stuff on the net before with no problems. The card has not expired. Payment...

  • Regular
  •  I have tried to subscribe to Spotify Premium using my Visa card. But I get the error message below all the time. I have sufficient funds on my account and I have tried to buy stuff on the net b...
  • osornios
  • Spotify Star
  • 6790 Views
  • 7 replies
  • 1 likes
  • 6790 Views
  • 7 replies
  • 1 likes

My account just got hacked?

I went to log in and couldn't with my standard email and password. I got an email just a little bit ago stating that my account email was changed without my consent. This is another spotify account I had to make in order to make a post. Could I pleas...

  • Newbie
  • I went to log in and couldn't with my standard email and password. I got an email just a little bit ago stating that my account email was changed without my consent. This is another spotify account I...
  • Jacquelinehowe
  • Composer
  • 704 Views
  • 1 replies
  • 0 likes
  • Account
  • 704 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount Renewal Please Help.

I had the student discount price for a year and I read that you could renew it. Well I got charged for 9.99 after and I tried to renew it and now it says Im not eligible for the student discount even though I am a student. I tried canceling my premiu...

  • Casual Listener
  • I had the student discount price for a year and I read that you could renew it. Well I got charged for 9.99 after and I tried to renew it and now it says Im not eligible for the student discount even...
  • osornios
  • Spotify Star
  • 50098 Views
  • 21 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 50098 Views
  • 21 replies
  • 2 likes

Log in

I keep reseting my password like 4 times and I still can't log in. What should I do?

  • Newbie
  • I keep reseting my password like 4 times and I still can't log in. What should I do?
  • Jacquelinehowe
  • Composer
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Error on update my profile informations

I need to update my profile informations, but "password incorret" appears for me, but the password is correct, what I should do?

  • Casual Listener
  • I need to update my profile informations, but "password incorret" appears for me, but the password is correct, what I should do?
  • Cynthia946
  • Newbie
  • 545 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 545 Views
  • 2 replies
  • 0 likes

EP / Album / Single Classification

Hi, I am both a Spotify Artist and personal user myself. As a big advocate of the streaming platform I would like to suggest that the developers update the classification between Albums EPs and Singles and also consider giving Artists control over th...

  • Newbie
  • Hi, I am both a Spotify Artist and personal user myself. As a big advocate of the streaming platform I would like to suggest that the developers update the classification between Albums EPs and Singl...
  • Jacquelinehowe
  • Composer
  • 2693 Views
  • 1 replies
  • 12 likes
  • 2693 Views
  • 1 replies
  • 12 likes

location change

i have a free spotify account that i use and is registered in the usa but now when i try to change my location to South Africa it says that my email is already taken? so i cant change to it try get spotify premium in my country

  • Casual Listener
  • i have a free spotify account that i use and is registered in the usa but now when i try to change my location to South Africa it says that my email is already taken? so i cant change to it try ...
  • user-removed
  • Not applicable
  • 906 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 906 Views
  • 1 replies
  • 0 likes

Cobro

Buenos dias, me suscribi a premium 0,99€ durante 3 meses y me han cobrado 9,99 los 2 primero meses, quiero mi devoluciun y eliminar mi cuenta. Ya que al picar sobre la promoción m decia que a partir de mediados de Enero serian 9,99€. Gracias

  • Newbie
  • Buenos dias, me suscribi a premium 0,99€ durante 3 meses y me han cobrado 9,99 los 2 primero meses, quiero mi devoluciun y eliminar mi cuenta. Ya que al picar sobre la promoción m decia que a partir ...
  • oscargamaliel
  • Newbie
  • 411 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 411 Views
  • 2 replies
  • 0 likes

Solved!! E-Mail change

Hi, I signed up for Spotify on Facebook, but I'd like to change my email address, I did this on facebook but he doesn't change it on my spotify account.

  • Visitor
  • Hi, I signed up for Spotify on Facebook, but I'd like to change my email address, I did this on facebook but he doesn't change it on my spotify account.
  • 22uqqttzoywkteh
  • Newbie
  • 809 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 809 Views
  • 2 replies
  • 0 likes

Generic IP Address

Hi I created my account in the UK, no issues using Spotif for the first week. Now I get the pop up message saying my account doesn't match my country. Spotify now has me as being based in the USA, due to the generic IP address assigned to my location...

  • Newbie
  • Hi   I created my account in the UK, no issues using Spotif for the first week. Now I get the pop up message saying my account doesn't match my country.  Spotify now has me as being base...
  • 423 Views
  • 0 replies
  • 0 likes
  • Account
    Free
  • 423 Views
  • 0 replies
  • 0 likes

Random Picture on Profile in Recent Search

When you search someone and look his/her profile, then come back to search screen. His/her profile's picture is seen as same picture mostly third item in the recent list.It happens with profiles who have not profile pictures. See screenshot.

  • Newbie
  • When you search someone and look his/her profile, then come back to search screen. His/her profile's picture is seen as same picture mostly third item in the recent list. It happens with profiles wh...
  • 369 Views
  • 0 replies
  • 0 likes
  • Account
  • 369 Views
  • 0 replies
  • 0 likes

Solved!! Duplicate Account?

Dear People at Spotify, It seems I have one account with spotify directly and another one with my facebook-ID? Strange thing is: I logged in with my 'normal' account to renew my premium, but it seems that it has been booked on an account i can only g...

  • Visitor
  • Dear People at Spotify,    It seems I have one account with spotify directly and another one with my facebook-ID?   Strange thing is: I logged in with my 'normal' account to renew ...
  • ingy1973
  • Casual Listener
  • 15312 Views
  • 207 replies
  • 2 likes
  • 15312 Views
  • 207 replies
  • 2 likes

Solved!! been charged, but said will not be charged until you select a university.

So i wanted to get a premium for in sweden for 49 sek and i put my visa card number in there the only catch is that you need to select a university after the payment. But it said it will not take money from my account until you have selected a univer...

  • Regular
  • So i wanted to get a premium for in sweden for 49 sek and i put my visa card number in there the only catch is that you need to select a university after the payment. But it said it will not take mon...
  • Blastyblasty
  • Regular
  • 618 Views
  • 2 replies
  • 0 likes
  • Premium
  • 618 Views
  • 2 replies
  • 0 likes

Spotify hacked

My spotify has been hacked, the hacker change email password and birthdate. I can still log in with facebook however but when I try to contact spotfiy by email the respone from spotify gets sent to his email and not mine. Anyone that could give me ad...

  • Newbie
  • My spotify has been hacked, the hacker change email password and birthdate. I can still log in with facebook however but when I try to contact spotfiy by email the respone from spotify gets sent to h...
  • Maxim
  • Spotify Star
  • 877 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 877 Views
  • 1 replies
  • 0 likes