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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434052 Views
  • 967 replies
  • 108 likes
  • Account
  • 434052 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192615 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192615 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105967 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105967 Views
  • 70 replies
  • 11 likes

Solved!! Missing playlists

Hello, Some of my playlists have disappeared for a couple of days. What happened? How can I recover them? Thanks !Mick

  • Regular
  • Hello,   Some of my playlists have disappeared for a couple of days. What happened? How can I recover them?   Thanks ! Mick
  • queuemi
  • Regular
  • 774 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 774 Views
  • 2 replies
  • 0 likes

My music is gone

I had a premium account, and one month the payment did not go thru. I restarded my account, and no all my music is gone! HELP!!

  • Visitor
  • I had a premium account, and one month the payment did not go thru. I restarded my account, and no all my music is gone! HELP!! 
  • Luke
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Account Hacked

Hello, My premium spotify was hacked the other day and I can no longer access my songs and playlists from my phone. My account is still longed in on my PS4 however my songs have been changed and the email/password appeared to be changed as well. I cr...

  • Visitor
  • Hello,    My premium spotify was hacked the other day and I can no longer access my songs and playlists from my phone. My account is still longed in on my PS4 however my songs have been c...
  • Hubo
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 435 Views
  • 1 replies
  • 0 likes

Prevent certain music to be tracked

Hello One of the best features with Spotify is the Discover weekly playlist. However I'm good at messing this up. When I'm studying, I like to listen to music like classic jazz or some other music from the Focus playslists. So the time I'm studying I...

  • Casual Listener
  • Hello   One of the best features with Spotify is the Discover weekly playlist. However I'm good at messing this up.   When I'm studying, I like to listen to music like classic jazz or s...
  • erkanp
  • Casual Listener
  • 6931 Views
  • 2 replies
  • 7 likes
  • Other
  • 6931 Views
  • 2 replies
  • 7 likes

Cant log in

I log out my spotify account in my phone leaving it on offline mode. Now that I try to log in, it says that im currently offline and suggest that I go online to connect to spotify. I tried to press "connect" a bunch of times but it doesnt work what s...

  • Casual Listener
  • I log out my spotify account in my phone leaving it on offline mode. Now that I try to log in, it says that im currently offline and suggest that I go online to connect to spotify. I tried to press "...
  • catarinacrist
  • Newbie
  • 520 Views
  • 5 replies
  • 0 likes
  • 520 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't sign up a Spotify new account with email

Hi, Sign up works with Facebook but not with email. I have tried different browser, cleaned cache, tried app, tried web, changed country..It always the same thing: loading, captcha.. but not works.We would like to sign up with email for our agency. D...

  • Newbie
  • Hi,   Sign up works with Facebook but not with email. I have tried different browser, cleaned cache, tried app, tried web, changed country.. It always the same thing: loading, captcha.. ...
  • SergioDavid
  • Roadie
  • 2601 Views
  • 1 replies
  • 0 likes
  • Login
  • 2601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to purchase Student Premium

I've been trying to checkout and pay for the Student Premium option and I keep on getting an error "Payment failed. Try again, or use a different payment method. Get help"I've tried using a different card to pay but still no luck. I am from Australia...

  • Newbie
  • I've been trying to checkout and pay for the Student Premium option and I keep on getting an error " Payment failed. Try again, or use a different payment method. Get help" I've tried using ...
  • SergioDavid
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possible to merge accounts?

Hello all, I was just wondering if it is possible to merge two accounts together so that the playlist from one account gets carried over to the other one. I have created my first account using facebook, went premium and added all my playlists and fol...

  • Newbie
  • Hello all,    I was just wondering if it is possible to merge two accounts together so that the playlist from one account gets carried over to the other one.    I have cr...
  • SergioDavid
  • Roadie
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 404 Views
  • 1 replies
  • 0 likes

Need help canceling premium account.

A while back I upgraded my sons account to Premium. He lost his login info, started a new free account for himself and just now told me. In the mean time I have been paying for the Premium account. I have been able to figure out his Spotify username ...

  • Newbie
  • A while back I upgraded my sons account to Premium.  He lost his login info, started a new free account for himself and just now told me.  In the mean time I have been paying for the Premiu...
  • Bethany_Dawn
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 303 Views
  • 1 replies
  • 0 likes

playlists are lost

Hello, two / three days ago i lost all my playlists - all my offline music !!!i see what i have heared the last days, but that all.Is there a problem on spotify side? thanks for helpMichael

  • Newbie
  • Hello,   two / three days ago i lost all my playlists - all my offline music !!! i see what i have heared the last days, but that all. Is there a problem on spotify side?   thanks for...
  • Luke
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
  • 268 Views
  • 1 replies
  • 0 likes

Random user on my account deleting songs o

Hey guys, I have a totally random user on my premium account that has been deleting my playlists and over powering MY usage. Is I could get help removing him ASAP that would be super helpful. I have our house into my music and don’t wanna lose it.

  • Newbie
  • Hey guys, I have a totally random user on my premium account that has been deleting my playlists and over powering MY usage. Is I could get help removing him ASAP that would be super helpful. I have ...
  • Luke
  • Spotify Star
  • 531 Views
  • 1 replies
  • 0 likes
  • Account
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Transfer premium to another account

I have two Spotify accounts and recently when I got premium I accidentally applied it to the account with very little content on it. Is there a way to transfer my premium to the account I use every day so I can re download all my music?

  • Visitor
  • I have two Spotify accounts and recently when I got premium I accidentally applied it to the account with very little content on it. Is there a way to transfer my premium to the account I use every d...
  • user-removed
  • Not applicable
  • 1059 Views
  • 2 replies
  • 0 likes
  • 1059 Views
  • 2 replies
  • 0 likes

Solved!! Change E-Mail-Adress

Hello there. I don't want to know how I can change it.I want to know how LONG it takes?? Thanks Sasi

  • Newbie
  • Hello there.  I don't want to know how I can change it. I want to know how LONG it takes??    Thanks  Sasi
  • annesode
  • Newbie
  • 873 Views
  • 4 replies
  • 0 likes
  • 873 Views
  • 4 replies
  • 0 likes

Solved!! SMS scam?

Hi,Today, I got the following SMS appearing to come from 'Premium':Nå er det siste sjanseFå Spotify Premium i 6 måneder for kun 10 kronerKom i gang her - Avmeld: send X til +4759444916It's in Norwegian, and in short, it says, "Now it's the last chanc...

  • Casual Listener
  • Hi, Today, I got the following SMS appearing to come from 'Premium': Nå er det siste sjanse Få Spotify Premium i 6 måneder for kun 10 kroner Kom i gang her - <URL removed> Avmeld: se...
  • Rinuko
  • Newbie
  • 11222 Views
  • 28 replies
  • 0 likes
  • Account
    Security
  • 11222 Views
  • 28 replies
  • 0 likes

Solved!! Can't search my username

Hello!I just made a new Spotify account with my email, and my friends have been trying to find my page to follow me. Putting me username in the searchbar does not work, and neither does spotify:user:. I tried searching my username myself and it did n...

  • Newbie
  • Hello! I just made a new Spotify account with my email, and my friends have been trying to find my page to follow me. Putting me username in the searchbar does not work, and neither does spotify:use...
  • IguanaSetup
  • Community Legend
  • 814 Views
  • 1 replies
  • 0 likes
  • 814 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro del recibo en otra moneda

De acuerdo al recibo de mi cuenta Premium Familiar me deberían cobrar S/.28.90 (moneda: Nuevos Soles - Perú); sin embargo, en el estado de cuenta de mi tarjeta de crédito BCP me cobran $9.03 (moneda: Dólares americanos - USA). Pregunté en el Banco BC...

  • Newbie
  • ...ocal de acuerdo a lo ofrecido en su publicidad.
  • Skywalkerspe
  • Newbie
  • 6652 Views
  • 3 replies
  • 4 likes
  • Account
    Other
    Premium
  • 6652 Views
  • 3 replies
  • 4 likes

Superuser Contribution Help! My account has disappeared

I have had the same Spotify account since Spotify started, before they went public and accounts could only be created by getting an invite. Suddenly a few days ago, without changing anything, I had been logged out on all my devices (phone/laptop/ps4/...

  • Casual Listener
  • I have had the same Spotify account since Spotify started, before they went public and accounts could only be created by getting an invite. Suddenly a few days ago, without changing anything, I had b...
  • Jack
  • Roadie
  • 1569 Views
  • 3 replies
  • 0 likes
  • Account
  • 1569 Views
  • 3 replies
  • 0 likes

Solved!! Premium gone

I was happily listening and downloading as recently as last Wednesday, the same day my most recent payment of £9.99 was taken by direct debit.Yesterday I clicked the icon on my phone only to be asked to log in. I eventually managed this, despite it a...

  • Visitor
  • I was happily listening and downloading as recently as last Wednesday, the same day my most recent payment of £9.99 was taken by direct debit. Yesterday I clicked the icon on my phone only to be ask...
  • jsannn
  • Community Legend
  • 915 Views
  • 3 replies
  • 0 likes
  • 915 Views
  • 3 replies
  • 0 likes

Superuser Contribution presale code to Toad the Wet Sprocket

Does anyone have the presale code to Toad the Wet Sprocket for Boston? I didn’t get the email...

  • Casual Listener
  • Does anyone have the presale code to Toad the Wet Sprocket for Boston? I didn’t get the email...
  • Jack
  • Roadie
  • 695 Views
  • 1 replies
  • 0 likes
  • 695 Views
  • 1 replies
  • 0 likes