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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plataok
  • Casual Listener
  • 235216 Views
  • 737 replies
  • 72 likes
  • Account
  • 235216 Views
  • 737 replies
  • 72 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120548 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120548 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66161 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66161 Views
  • 61 replies
  • 8 likes

Random Username

So I just made a new account for Spotify and someone from Spotify transferred data from my old account to my new account. When I made a new account though, it wouldn’t let me choose a username, it just asked for my name and gave me a random username ...

  • Newbie
  • So I just made a new account for Spotify and someone from Spotify transferred data from my old account to my new account. When I made a new account though, it wouldn’t let me choose a username, it ju...
  • user-removed
  • Not applicable
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 232 Views
  • 1 replies
  • 0 likes

Subscription

I am paying for a premium subscription ad free and am getting ads now. Not a happy customer.

  • Visitor
  • I am paying for a premium subscription ad free and am getting ads now. Not a happy customer.
  • user-removed
  • Not applicable
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

MY Spotify account has been hacked

I woke up this morning to an email from Spotify saying ''We've updated your email address'' which updated it to an email I've never glimpsed upon my entire life. I've sent two emails to account-details-changed@spotify.com but this should be treated a...

  • Newbie
  • I woke up this morning to an email from Spotify saying ''W e've updated your email address '' which updated it to an email I've never glimpsed upon my entire life. I've sent two emails to account...
  • user-removed
  • Not applicable
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Forgot Username

Hi, I forgot my username for spotify original account, I can log in using facebook but I still do want to know my spotify original account username, where can I see the information about that? Can anyone help? Thanks

  • Casual Listener
  • Hi, I forgot my username for spotify original account, I can log in using facebook but I still do want to know my spotify original account username, where can I see the information about that? Can an...
  • osornios
  • Spotify Star
  • 186548 Views
  • 35 replies
  • 7 likes
  • 186548 Views
  • 35 replies
  • 7 likes

New email address.

My spotify is linked to my Facebook and I've recently updated my email address on Facebook.. however my Spotify account is still showing my old email address. It says to update in Facebook with a link, when I click the link the email address is corre...

  • Regular
  • My spotify is linked to my Facebook and I've recently updated my email address on Facebook.. however my Spotify account is still showing my old email address. It says to update in Facebook with a lin...
  • user-removed
  • Not applicable
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
  • 249 Views
  • 1 replies
  • 0 likes

My e mail has changed, i lost my premium and its hackef

My account, named lbasturk96 has hacked and the e mail has changed by hacker. Can some experts help me about it?

  • Casual Listener
  • My account, named lbasturk96 has hacked and the e mail has changed by hacker. Can some experts help me about it?
  • Lbasturk96
  • Casual Listener
  • 304 Views
  • 2 replies
  • 0 likes
  • Account
  • 304 Views
  • 2 replies
  • 0 likes

can 2 people people listen to the same Spotify account at the same time

I have a student account and I was wondering if two people could listen the same Spotify account at once if not then how can only two people listen to the acount at the same time?

  • Newbie
  • I  have a student account and I was wondering if two people could listen the same Spotify account at once if not then how can only two people listen to the acount at the same time?
  • user-removed
  • Not applicable
  • 6157 Views
  • 1 replies
  • 0 likes
  • 6157 Views
  • 1 replies
  • 0 likes

I paid for spotify premium, have proof I was charged; but I am not receiving full benefits

Email: (SNIPPED) I paid for spotify premium and was charged, in which i have proof that I am receiving benefits as promised

  • Visitor
  • Email: (SNIPPED) I paid for spotify premium and was charged, in which i have proof that I am receiving benefits as promised 
  • user-removed
  • Not applicable
  • 226 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! reset radio preferences

How do i reset whatever spotify has set as my preferences and build up the repertoire over again from scratch?

  • Visitor
  • How do i reset whatever spotify has set as my preferences and build up the repertoire over again from scratch?
  • user-removed
  • Not applicable
  • 3862 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 3862 Views
  • 2 replies
  • 1 likes

Superuser Contribution Someone is using my account and I can't kick them off

Hi, as said in the subject, I can't get someone out of my Spotify account. Every once in awhile when I'm listening to something I'll come up saying that my account is being used elsewhere. I've signed out everywhere multiple times and changed my pass...

  • Newbie
  • Hi,    as said in the subject, I can't get someone out of my Spotify account. Every once in awhile when I'm listening to something I'll come up saying that my account is being used elsewh...
  • mushooby
  • Newbie
  • 1104 Views
  • 2 replies
  • 0 likes
  • 1104 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My premium account has been hacked

My account has been hacked. I've logged in to find all of my playlists, starred etc deleted. I can see the other person creating playlists for music I wouldn't listen to. But I can login in via my Facebook to this page but I can't reset my original S...

  • Music Fan
  • My account has been hacked.  I've logged in to find all of my playlists, starred etc deleted.  I can see the other person creating playlists for music I wouldn't listen to.   But I c...
  • Ben3981
  • Newbie
  • 44563 Views
  • 29 replies
  • 2 likes
  • 44563 Views
  • 29 replies
  • 2 likes

Merge 2 accounts

I have 2 accounts. One is not matched to facebook but it is matched to my family premium subscription. The other account is matched to fb and all my playlists are in there. Can i merge them?

  • Newbie
  • I have 2 accounts. One is not matched to facebook but it is matched to my family premium subscription. The other account is matched to fb and all my playlists are in there. Can i merge them? 
  • estebanGramaj0
  • Gig Goer
  • 280 Views
  • 2 replies
  • 0 likes
  • 280 Views
  • 2 replies
  • 0 likes

My email adress won't change.

Hey all,I have a spotify account linked to my facebook, so to change my email adress i need to change it on facebook. And this is what i did like 3month ago but i still have the same email adress on my spotify account.Any idea why ?Thanks.

  • Newbie
  • Hey all, I have a spotify account linked to my facebook, so to change my email adress i need to change it on facebook. And this is what i did like 3month ago but i still have the same email adress o...
  • Waayop
  • Newbie
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Can not sign up

Hi guys,I'm trying to sign up my girlfirend, but it looks like there is a bug on your side.Website just shows a never hiding preloader (screenshot attached) when the mobile app says somthing about the problem with the email (I've tried several ones)....

Screen Shot 2018-01-16 at 5.10.13 PM.png
  • Newbie
  • Hi guys, I'm trying to sign up my girlfirend, but it looks like there is a bug on your side. Website just shows a never hiding preloader (screenshot attached) when the mobile app says somthing abou...
  • Luke
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 418 Views
  • 1 replies
  • 0 likes

Delete old account

I’m trying to delete an old account that I no longer use. It is attached to my Facebook and also attached to an old email address that no longer exists so I can’t verify email to delete

  • Visitor
  • I’m trying to delete an old account that I no longer use. It is attached to my Facebook and also attached to an old email address that no longer exists so I can’t verify email to delete
  • florenceclaysdo
  • Newbie
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Cambio de Pais de una cuenta

Hola, pues no he podido cambiar el pais de mi cuenta. Acabo de pasarla de Premium a Premium Familiar, para poder tener mas dispositivos sonando al mismo tiempo o utilizando sus cuentas al mismo tiempo. Cuando intento me da un link con unos pasos que ...

  • Newbie
  • Hola, pues no he podido cambiar el pais de mi cuenta. Acabo de pasarla de Premium a Premium Familiar, para poder tener mas dispositivos sonando al mismo tiempo o utilizando sus cuentas al mismo tiemp...
  • gdelval
  • Newbie
  • 396 Views
  • 1 replies
  • 1 likes
  • 396 Views
  • 1 replies
  • 1 likes

Can't change zip code after I moved. Option not shown on Edit Profile

I have an old account on Spotify that I created when I lived in the US (I can't even detach it from Facebook). Now I'm back to Brazil and I made an upgraded to a Family Plan. I need to change my zip code because I'm not being able to add anyone to my...

  • Newbie
  • I have an old account on Spotify that I created when I lived in the US (I can't even detach it from Facebook). Now I'm back to Brazil and I made an upgraded to a Family Plan. I need to change my...
  • estebanGramaj0
  • Gig Goer
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Collaborative Playlist Question

Hi there - If someone made a collaborative playlist that I am the follower of and now when I go into that playlist it shows their accound number and not their profile name does that mean that they unfollowed the playlist? Thank you,Drew

  • Newbie
  •  Hi there -    If someone made a collaborative playlist that I am the follower of and now when I go into that playlist it shows their accound number and not their profile name does t...
  • estebanGramaj0
  • Gig Goer
  • 486 Views
  • 1 replies
  • 0 likes
  • Account
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP

I have a Premium account and it was up and running great yesterday. Today I went to download new music and my account is not connecting and just says "Try Again" on all the browsers. Is anyone experiencing this issue as well?My internet is up and run...

  • Casual Listener
  • I have a Premium account and it was up and running great yesterday. Today I went to download new music and my account is not connecting and just says "Try Again" on all the browsers. Is anyone experi...
  • Aimee_T
  • Roadie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

En otro pais queriendo escuchar musica

Hola, tengo un problema con mi cuenta porque no me deja entrar, ahora estoy viviendo en otra parte, en Rusia, y para cambiar el pais en en que estoy, no aparece la opcion de Rusia. No me deja entrar porque dice que solo se pueden 14 dias en el extran...

  • Newbie
  • Hola, tengo un problema con mi cuenta porque no me deja entrar, ahora estoy viviendo en otra parte, en Rusia, y para cambiar el pais en en que estoy, no aparece la opcion de Rusia. No me deja entrar ...
  • 583 Views
  • 0 replies
  • 1 likes
  • 583 Views
  • 0 replies
  • 1 likes