I cann't use my gmail to log in or take password again.

[#1]

I cann't use my gmail to log in or take password agian. It always error and I don't know what happend. Google said that it is spotify error. I just pay for premium account but I cann't use so I really angry

[Dian]

Hey there,

Thanks for posting in the Community.

Are you using the email address as login or are you trying to login via Google login? What's the error message you're receiving?

Keep us posted.

Cheers!

[user-removed]

Hallo

[Valeron1]

I have the same problem with authentification via my Google account.

[Lyubka]

Hey @Valeron1,

Thank you for your reply in this thread. 

This is very odd. If you know the username (not your display name) of your original account, try entering it in our password reset form instead of your email address.

It's also a good thing to try any other email addresses you have, even if you think you haven't used them for your account.

Also, keep in mind that some provider have multiple domains that'll all end up in the same inbox (e.g. gmail.com and googlemail.com) but you need to enter the one that's registered with your account to reset the password.

If the above is not the case and you're having troubles with Google login, we'd recommend checking out this support article and following the steps provided in there.

Hope this info is useful. We'll be here if you need more help 🙂