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I cant get spotify to stop sending me email notifications

I cant get spotify to stop sending me email notifications

Spotify has quickly transitioned from one of my favorite to one of my most hated  applications and Im about to go back to mp3s.

 i have"disable all email notifications" 

 

 Email notifications

 ImmediatelyOnce dailyNever


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1 Reply

@sociopathic_ide - Normally when this happens, it is caused by a duplicate account in the login system that you can't access. I would suggest that you get in touch with Spotify support directly so they can take a look and remove any extra accounts for you. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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