I have been DOUBLE CHARGED for almost 1 year!

ytcbernard · 2015-08-02

i just realised that i have been double charged for almost 1 year!

give me a solution immediately or else i will quit and never ever subscribe anymore!

it is a shame on your company!!!!!!

Taylor · 2015-08-02

Hi, and welcome to the community!

It's likely you have 2 accounts. Make sure you don't have a facebook (email) or Spotify (username) account as well as your main one which is on premium. If you go to your receipts page, what does it show?

Anthony

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user-removed · 2015-08-03

Hey ytcbernard,

I can only find one account linked to your community profile. Please contact the support team via this link and they will help find the other account.

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